10/10 Excellent
Dana
Travelled with partner
24 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful stay at The Ritz Carlton in Nusa Dua which is where we went to kick off our honeymoon. The property is stunning, right from when you walk into the main lobby with a gorgeous view overlooking the Indian Ocean, to the tropical village feel as you're walking around and the gorgeous rooms, where we had access to a pool lagoon right from our room, it really is a very luxurious experience. The staff were very welcoming and went out of their way to make us feel so special on our honeymoon, from decorating the room to sharing special treats with us when we dined, we really felt spoilt. In particular we'd like to call out the immensely friendly staff at The Lounge who made every single evening we spent there special, with their friendly nature and lovely customized dessert plates and also the lovely Yenni who welcomed us and who always took the extra time to come and talk to us, attend to our needs and make us feel special with some gifts for our trip, she put a huge smile on our face! A hotel's venue and amenities matter of course, but it's always the people that make the place and this was very true for our experience at The Ritz Carlton. We can't wait to come back!
Dana
Stayed 4 nights in Sep 2024