2/10 Hirveä
Kendra C.
1.3.2025
Huonoa: Siisteys
Remodeling, horrific communication
The house was undergoing remodeling during our stay. We were not warned of this. The windows, which are a main feature of the property, were covered in plastic to protect them from the paint. A work crew was present and had access to the inside of the rental. They moved around the gaming equipment in the rental space and filled it with paint cans and trash. Despite spending 2 days on the phone with VRBO and vacasa which was the host, I have so far been promised a refund of only half of a portion of 60% of my stay (25% of the overall cost). Despite leaving the rental on the third day and only staying 40% of my original reservation. Vrbo told me they would refund me for the canceled days but so far they have not a followed through on that and they appear to have closed the ticket associated with my complaint.
Kendra C.
Yöpyi 5 yötä helmikuussa 2025