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Sun Siyam Olhuveli

4.5 star property
VIP Access

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Photo gallery for Sun Siyam Olhuveli

View from property
Water view
View from property
Private pool
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Hot tub
  • Room service
  • 24/7 front desk

Explore the area

Map
South Male' Atoll, Olhuveli
  • Rihiveli Beach
    ‪1 min walk‬
  • Olhuveli Beach
    ‪1 min walk‬
  • Kandooma Beach
    ‪3 min walk‬
  • Male (MLE-Velana Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • 50 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Beach Suite With Pool

Grand Beach Suite With Pool | Minibar, in-room safe, desk, blackout curtains

Grand Beach Suite With Pool

  • 101 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Water Villa

Deluxe Water Villa | Minibar, in-room safe, desk, blackout curtains

Deluxe Water Villa

  • 82 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Beach Villa

Minibar, in-room safe, desk, blackout curtains

Grand Beach Villa

  • 80 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Beach Villa With Pool

Minibar, in-room safe, desk, blackout curtains

Grand Beach Villa With Pool

  • 91 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Water Villa

Minibar, in-room safe, desk, blackout curtains

Grand Water Villa

  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Water Villa With Pool

Grand Water Villa With Pool | Minibar, in-room safe, desk, blackout curtains

Grand Water Villa With Pool

  • 112 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Prestige Jacuzzi Water Villa

Prestige Jacuzzi Water Villa | Minibar, in-room safe, desk, blackout curtains

Prestige Jacuzzi Water Villa

  • 123 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Sunset Beach Pavilion)

Minibar, in-room safe, desk, blackout curtains

Room (Sunset Beach Pavilion)

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Beach Pavilion)

Room (Beach Pavilion) | Minibar, in-room safe, desk, blackout curtains

Room (Beach Pavilion)

  • 50 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Water Suite - 2 Bedroom

Presidential Water Suite - 2 Bedroom | Minibar, in-room safe, desk, blackout curtains

Presidential Water Suite - 2 Bedroom

  • 270 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Romantic Beach Villa With Pool ( Adults only)

Romantic Beach Villa With Pool ( Adults only) | Minibar, in-room safe, desk, blackout curtains

Romantic Beach Villa With Pool ( Adults only)

  • 91 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Water Villa with Pool

Romantic Water Villa with Pool | Minibar, in-room safe, desk, blackout curtains

Romantic Water Villa with Pool

  • 112 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Beach Suite

2 Bedroom Beach Suite | Minibar, in-room safe, desk, blackout curtains

2 Bedroom Beach Suite

  • 293 sq m
  • Beach view
  • Sleeps 6
  • 2 King Beds

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About this property

Sun Siyam Olhuveli

Luxury resort on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Sun Siyam Olhuveli's full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. Change of towels is available on request
Sun Siyam Olhuveli offers 164 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include an outdoor tennis court, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sun Spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
During your stay at Sun Siyam Olhuveli, you're just a quick walk from Rihiveli Beach. Enjoy features like free WiFi in public areas, plus 3 outdoor pools and 7 restaurants.
  • Free WiFi
  • For dining with ocean views, stop by Sunset Restaurant, one of the property's 7 restaurants and 4 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with massages, body treatments or facials at Sun Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Steps from Rihiveli Beach and Olhuveli Beach
Some rates at Sun Siyam Olhuveli are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sun Siyam Olhuveli offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and Access to hot tub. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 4 bars/lounges. Public spaces have free WiFi.

A business centre and meeting rooms are available. A fitness centre, a steam room, and spa services are also featured at the luxury Sun Siyam Olhuveli.

Smoking is allowed in designated areas at this 4.5-star Olhuveli resort.

Sunset Restaurant – Overlooking the ocean, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Lagoon BAR – This bar is located on the beach. Open daily.
Namaste – This beach fine-dining restaurant specialises in Indian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Island Pizza – This restaurant specialises in pizza. Open daily.
Siyam Orchid – This beachfront fine-dining restaurant specialises in Thai cuisine and only serves dinner. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Sun Siyam Olhuveli are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Indonesian, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Island Pizza
  • Lagoon BAR
  • Namaste
  • Siyam Orchid
  • Sunset Restaurant

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Snorkelling
  • Spa tub
  • Steam room
  • Surfing/bodyboarding
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Beach toys
  • Children's games
  • Children's toys
  • DVD player
  • Free children's club
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • No lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Guests must arrange transfers from Male International Airport to the property, which is 45 minutes away via speedboat. To guarantee transfers, guests must contact the property with their flight details at least 72 hours before their expected arrival. Transfer is available for guests throughout the day. Night transfers are subject to prevailing weather conditions and are at the discretion of the resort management. Guests arriving with international flights after 10:30 PM will not be transferred on the same night unless an additional night's stay is booked. In such cases, a transfer will be provided the next morning. Guests who arrive with late night/early morning flights with guaranteed reservation (additional night's stay) will be transferred on arrival. All guests must pay the mandatory speedboat fee at checkout.
The additional fee (payable at the property) covers mandatory transfer fees for guests ages 15-17.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sun Siyam Olhuveli

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 92.4 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 260
  • Christmas Eve (24 December) Gala Dinner per child: USD 130 (up to 14 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 400
  • New Year's Eve (31 December) Gala Dinner per child: USD 200 (up to 14 years old)
  • A tax is imposed by the city: USD 12.00 per person, per night
  • Boat transfer per adult: USD 250 (return)
  • Boat transfer per child: USD 125 (return), from 2 to 14 years old
  • Additional fee for children (from 15 years old to 17 years old): USD 250 per person, per stay

We've listed all charges provided to us by the property.

The additional fee covers transfer fees for guests ages 15-17.
The listed mandatory transfer fee applies as of November 1, 2023. The current fee is USD 240 per adult. For all date ranges, there is no transfer fee charged for up to 2 children per booking. Any children exceeding this number are charged the listed child transfer fee.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 92.4 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Drones and aerial surveillance devices are not permitted at this property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Olhuveli
Olhuveli Beach
Olhuveli Beach Haru Haru
Olhuveli Beach Resort
Olhuveli Beach Resort Haru Haru
Olhuveli Beach Maldives Hotel
Olhuveli Beach Maldives
Olhuveli Beach Spa Resort
Olhuveli Beach Maldives Resort
Sun Siyam Olhuveli Resort
Sun Siyam Olhuveli Olhuveli
Olhuveli Beach Spa Maldives
Sun Siyam Olhuveli Resort Olhuveli

Sun Siyam Olhuveli Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 136 out of 269 reviews
Rating 8 - Good. 87 out of 269 reviews
Rating 6 - Okay. 23 out of 269 reviews
Rating 4 - Poor. 14 out of 269 reviews
Rating 2 - Terrible. 9 out of 269 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lakisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful overall. There was some remodeling at the nearest restaurant that required me to do a bit of walking from my resort area. The staff was very friendly and helpful. They had a special way of welcoming you back if you were a returning guest. Overall, 9/10.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elyas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
It was very nice stay and excellent. The service the the food is outstanding. The housekeeping is excellent spical thanks to Mr. Noor Alam for the hospitality the check in is very easy very nice place for families. The breakfast is amazing. The room and swimming pool is clean. There was many restaurants and we try all of them the best one the Indian restaurant and thanks to Mr. Khalid for the hospitality.
Stayed 3 nights in Oct 2024

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
A truly lovely resort, but it has a number of shortcomings. I had a villa with pool and it was spectacular! Truly lovely. Took 2 days to get used to the outdoor bathroom, but it's safe. Things to note: You cannot order an alcoholic beverage for in-villa dining (except beer), but you can order a bottle @ ~3x the cost. (e.g. gin $135-$160 a bottle; JD $175; grey goose $210!). Get duty-free before you get to the island, if you can. There is no beach service except at the bar pools. My villa was right on the beach with a private pool, but I had to go to one of the bars. Kinda defeated the purpose, for me. In-villa dining is kinda bad (improperly seared tuna; bitter lettuce; horrible scrimpy chicken sandwich), and if they are busy with breakfast, 5 or 6 calls will still not guarantee they answer. Please check departure time against number of nights charged. I had a departure at 1:45 am on Friday, thus was at the airport at 8 pm on Thursday (late night boats not available, and that's the only way to the island). Nonetheless, because my flight was after midnight, they charged me for 6 nights instead of 5. Not sure if that was their fault or Expedia. Either way, it sucked. Most of the staff are friendly and efficient, though smiles are hard to come by. (It may be a cultural thing.) Clovie at check-in was OK but not warm and welcoming. My housekeeper, Abdullah, was FABULOUS!! Kinda shy, but always pleasant and helpful.
Stayed 6 nights in Jul 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experiences
Stayed 8 nights in Apr 2024

10/10 Excellent

Raid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was amazing from day one. However, they could have done a better job on the food. food was ok but not excellent. other than that. staff and everything else was amazing. definitely will come back
Stayed 3 nights in Apr 2024

8/10 Good

Sandeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 star
Stayed 3 nights in Feb 2024

10/10 Excellent

Ranisha

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Rajesh

Stayed 4 nights in Dec 2023

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beyond beautiful, better than I ever could have imagined. Every staff member was amazing and very kind and helpful. The property was very clean and everything went smoothly especially with the boat transfer. Could have been a better place to spend our honeymoon.
Stayed 6 nights in Dec 2023

10/10 Excellent

Tarif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well maintained. Staff very polite and knowledgeable. Service and process of entering/leaving the Island was seamlessly smooth.

10/10 Excellent

Pavel, Los Angeles

Stayed 6 nights in Nov 2023

8/10 Good

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

6/10 Okay

Keith

Stayed 3 nights in Nov 2023

10/10 Excellent

Bhavna

Stayed 3 nights in Nov 2023

10/10 Excellent

Sandipan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there to celebrate our 5th anniversary and had a wonderful holiday. It was a very calm and quiet place for a getaway. We stayed in one of the Grand Water Villas with private pool. They decorated our room on our anniversary day, gave us a beautiful cake, a bottle of red wine and a bucket of fresh fruits and organised a lovely candle light dinner for us which was a nice gesture. Housekeeping was top notch. All the hospitality staff had a welcoming smile on their face. We enjoyed free Kayaking, watching marine lives and ofcourse the their mouthwatering multi cuisine buffet foods. Highly recommended for anyone whoever wants a memorable holiday!!
Stayed 3 nights in Oct 2023

10/10 Excellent

julie

Stayed 3 nights in Oct 2023

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in the Maldives and had a wonderful experience, would recommend for families.
Stayed 6 nights in Jun 2023

10/10 Excellent

Geethapriya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was so unique peacful and a memory i can never forget, it was such an amazing resort with beautiful views, my husband and i had a wonderdul time staying here.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jennene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best beach villa upstairs. Room 151. I think the only better villa was next door with a little pool. We got the breeze & it was a heaven, like the aircon. It was very hot, so we were thankful. Amazing, huge outdoor bathroom with privacy wall. Outdoor shower, & bath. Bed was very comfy. By far the best was our houseboy, Noor. He was brilliant, a master at towel art & decoration. He would come twice a day to clean & make or turndown the bed. The buggy service to reception or other islands was great. Runs every 10 minutes. Farnoza & CJ at reception were wonderful. Misa at the jewellery store was lovely and gave us exceptional prices. The girls and guys at the spa were excellent. The Thai & Indian restaurants were to die for. The resort is so well run, when you get bored, explore two more islands, unless you have kids, one island is adults only. They have different restaurants and pools. The water-sports are second to none. The main restaurant on our island was a fabulous all you can eat buffet. Did the 1/2 board cause we only eat twice a day and it was enough for us. Yogesh, Francis, Ravi and the chefs and waiters are great. The resort even have guys that clean the seaweed off the beach multiple times a day so its always pristine white. Nothing is too much trouble. The only improvement is if they had an ATM for USD. Reception can only give $100/day. Beware the giftshop. Hair care and sunscreen are expensive. I paid $68 a bottle for shampoo & conditioner.
Stayed 28 nights in Jul 2023

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 3 nights in Aug 2023

10/10 Excellent

CHANDRAN

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Mayank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The water villa experience was ultimate. However, this is not value for money spent for a single day visit and don't get time to enjoy the lavish morning breakfast the next day as you have early morning boat transfer.

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at 3 different properties in the Maldives. Sun Siyam Olhuveli's grand water villa was definitely the most modern and the deck was the most spacious. It is an expansive property made up of 3 islands which may not be to everyone's liking. They have golf carts going from early in the morning to late at night so it is not a problem. We stayed on Dream Island. If we went back we would stay on the adult only True Blue Romance Island. You can still walk from Dream to True Blue in less than 10 minutes and use the adult only pool which we did daily. The staff is friendly. Big shout out to the waiter at the pool Pradeep. He made our stay at Olhuveli one to remember.
Stayed 6 nights in Feb 2023

4/10 Poor

Yousuf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

6/10 Okay

Zhaniqua Arion, Gadsden

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
First I want to say the staff is very rude. We went for our honeymoon and it was almost ruined. Shuttles will not stop for you. Even when it’s pitch black at night they expect you to walk around the huge resort site. They are constantly saying no we do go to this area when it’s on the same resort. My husband wanted to jet ski and was given a hard time. We stayed in a over water villa and the beds were so hard. I would wake up literally in aching pains. Breakfast staff is great in sunset bar but other places where buffet will not restock the buffet and if you ask for something the answer is no. The speedboat ride was very scary. However, the property is clean. Can drinks are $6.00 in the room. Food is poor we could only eat breakfast and sometimes the pizza bar. The resort is beautiful we just made the best out of it. Also, we did enjoy our honeymoon dinner provided at island pizza.
Stayed 5 nights in Jan 2023