2/10 Terrible
Janice G.
1 Mar 2025
Disliked: Cleanliness
VACATION FROM HELL
Greeted by a surly woman who worked for the condo complex and was annoyed by our presence and questions. Reluctantly pointed to the key cabinet and refused to accept emergency Fedex package.Apartment was dark, cramped and dirty. No soap in bathroom, threadbare towels, public hair in shower, assorted left-over, off-brand shampoo from previous renters. Awakened the next morning at 7am to jack-hammering and construction under our window. We were never told that there would be construction occurring during our stay.Contacted the manager the first night and the following morning to express our concerns. Her initial reaction was to inquire whether we had seen the pool area. After the second day she promised to contact the rental agency, RentandFun, Inc. We told her that we were leaving the property immediately because it was inhabitable and dangerous. Although it was difficult to find alternative accommodation we were lucky to find the last room at a Fairfield Inn for twice the cost of our original reservation.RentandFun, Inc offered us 80% of our original payment although we believed they should have refunded the entire payment since the unit was subpar, dirty, and unsafe.
Janice G.
Stayed 13 nights in Feb 2025