Bed linen and towels had dirty marks when first moved in. It took 2 attempts and over 24hrs to locate a suitcase that had been delayed by the airline, with 1 member of staff unable to locate it at all as they didn't check all storage areas. The breakfast is ok, but items are frequently running out and not replenished, such as cups, cutlery, milk and if much after 8. 15am they seem unable or u willing to replenish. The shuttle bus is very limited operating hours and needs to be reserved each day, it also takes a long time to get to the Disney parks, far more than 10 minutes as was suggested when I chose the hotel. The whole area is new and I suspect will get better over time with more shops and restaurants to open up. Other than the points above the hotel was generally good and reasonable value, so overall not bad.