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ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4.0 star property

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Photo gallery for ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Terrace/patio
2 bars/lounges, rooftop bar
Front of property – evening/night
Terrace/patio
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
325 Dalhousie Street, Ottawa, ON, K1N 7G1
  • Byward Market Square
    ‪2 min walk‬
  • University of Ottawa
    ‪5 min walk‬
  • Parliament Hill
    ‪17 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Andaz, Suite

In-room safe, desk, blackout curtains, soundproofing

Andaz, Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, View (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, View (Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible (Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed, View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Eco-certified hotel with bars/lounges and 24-hour fitness centre
A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe and valet parking. Housekeeping is available on request.
ANDAZ OTTAWA BYWARD MARKET, BY HYATT offers 200 accommodations with a safe and complimentary bottles of water. Televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
ANDAZ OTTAWA BYWARD MARKET, BY HYATT's great location gets high marks from our customers. During your stay, you're just a quick walk from Byward Market Square. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Byward Market Square and 5 minutes on foot from University of Ottawa
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 4500 square feet (418 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the eco-certified ANDAZ OTTAWA BYWARD MARKET, BY HYATT. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Ottawa hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Feast + Revel – This restaurant only serves breakfast.
Copper, Spirits & Sights – This rooftop bar only serves light fare. Happy hour is offered. Reservations are required. Open selected days.
Feast + Revel – This restaurant only serves dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 15 to 32 for adults and CAD 7.50 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Copper, Spirits & Sights
  • Feast + Revel
  • Feast + Revel

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 32 for adults and CAD 7.50 to 32 for children
  • Valet parking fee: CAD 48 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Ottawa
Andaz Ottawa Byward Market a concept by Hyatt
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel Ottawa

ANDAZ OTTAWA BYWARD MARKET, BY HYATT Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 991 out of 1666 reviews
Rating 8 - Good. 340 out of 1666 reviews
Rating 6 - Okay. 138 out of 1666 reviews
Rating 4 - Poor. 96 out of 1666 reviews
Rating 2 - Terrible. 101 out of 1666 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Eleonora

Business traveller
Liked: Cleanliness, staff & service, room comfort
If you don't mind loud construction then stay here if not pick another hotel as the noise was crazy loud and disruptive
Stayed 2 nights in Jan 2025

8/10 Good

Aashia

Stayed 1 night in Jan 2025

10/10 Excellent

Liam

Stayed 2 nights in Feb 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and bathroom
Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Tom, Waterloo

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous staff and lovely room. Sad to see the Byward Market area go downhill.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Super fin de semaine
Stayed 2 nights in Jan 2025

2/10 Terrible

Justin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I'll break down why we will never be returning to this location. 1. Booked our room a week in advance for a birthday getaway and was not informed conveniently until after the room cancellation was nonrefundable about the construction happening all around the building ( they offered earplugs as a solution... a solution for "controlled explosions... ") didn't affect us as it was the weekend but zero effort was put into sound deadening in the rooms, street noise was the worst we've experienced in all our Ottawa stays 2: 24-h notice again about no on-site parking, happy to charge $50 to valet you to an unknown parking garage which we did because what choice did we have? Told to park anywhere in front of the building and wait for valet only to be greeted with a $120 parking ticket. Oficer explained this hotel does this so often that if I went to the ticket payment office and told them that the "Andza hotel" told me to park there they would terminate the ticket but she needed to issue it as it's a frequent problem due to having 2 valet spots available for a 12 story building. Manager told us it was my fault, only once I started to get loud and vocalize how shady this 24hr notice was did the manager whisper "he himself" would handle the ticket "as a birthday present to my wife..." was very uncomfortable. Confirmed before booking The rooftop patio (sole reason for our stay) was open only to arrive to it being closed for the season weeks ago. The vehicle was returned damaged.
Stayed 1 night in Jan 2025

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view down the market at night is amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

Emily

Stayed 1 night in Jan 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Construction

The hotel was beautiful and the service was great. But I was a little concerned when I saw the type of construction that was happening in the lot next door. Had I know about the type of construction I probably would not have stayed here. I was very uncomfortable with the depth of the excavation going on right next to the hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Angelika Louise

Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at this hotel numerous times and have always had pleasant experiences in the past. However, during my most recent visit, a few aspects left room for improvement. The check-in process was quick and efficient, which I appreciated. However, when inquiring about off-site parking options, the staff seemed unsure, which was surprising given that there is no parking on-site. Additionally, we were informed that the handicap parking spot located right outside the door (which did not require valet service) was still charged the valet rate of $48 per night. This felt a bit excessive, especially since the driver in our party uses a cane. Our room itself was comfortable, but a few details could have been better. While earplugs were thoughtfully provided, likely due to the construction noise that began at 7 am, the room lacked extra pillows and bed linens in the closet. There was only one robe for our two-person stay and no slippers, which seemed like an oversight. The Byredo toiletries in full sized bottles is a major plus for this hotel and served to enhance the wonderful shower. The staff at the lobby bar were friendly but unfortunately did not seem familiar with how to make a proper Americano, which was a minor disappointment. Despite these points, our overall stay was good, just not up to the consistently outstanding level I’ve come to expect from this property. I hope these small issues can be addressed to ensure that future stays meet the usual high standard.
Stayed 1 night in Jan 2025

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

8/10 Good

Jamil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pas certain que ca vaut le prix. Nous etions pour la soiree de l nouvelle année, aucune activité ou celebration ou meme motion si on n’est pas au rooftop! Avoir su qu’il n’y a aucune activité, nous aurions été ailleurs pour le prix
Stayed 1 night in Dec 2024

2/10 Terrible

Madison

Liked: Cleanliness
Disliked: Staff & service, room comfort

TERRIBLE

Loud construction that scared us out of bed at 7am. No prior notice about the noise until check in. Fire alarm test in the morning. Terrible pillows and no hot water. I’m requesting a refund.
Stayed 1 night in Jan 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and very clean! Rooms have been nicelt updated too.
Stayed 1 night in Dec 2024

10/10 Excellent

will

Stayed 2 nights in Jan 2025

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Awesome propert with perfect location
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025