2/10 Terrible
Joan
10 Oct 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
We used the bathrooms off the lobby when we got there. No toilet paper or paper towels in the men's restroom; no paper towels in the women's. We told the man at the front desk but he didn't seem concerned. We had two rooms reserved and he had to "go check" on the rooms. It smelled like someone had been smoking in our room and the bathroom smelled like urine. There was no shampoo or body wash (only conditioner) and the bottles were supposed to be on the wall of the shower, but the slots didn't even have an empty bottle in them. The Kleenex box was also empty - not even a box in the dispenser. We were told to use the side door to enter/exit and you were supposed to have to use your room key to enter but the door lock was broken so any one could enter. The ice machine beside the door was not working. This hotel looks used and abused. I would never stay here again.
Joan
Stayed 1 night in Sep 2024