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Embassy Suites by Hilton Palm Desert

3.5 star property

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Photo gallery for Embassy Suites by Hilton Palm Desert

Outdoor pool, pool umbrellas
1 bedroom, premium bedding, in-room safe, desk
Bar (on property)
Reception
Exterior

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

Map
74700 Highway 111, Palm Desert, CA, 92260
  • El Paseo Shopping District
    ‪16 min walk‬
  • McCallum Theatre
    ‪4 min drive‬
  • Desert Willow Golf Resort
    ‪6 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪33 min drive‬

Room options

View all photos for King Suite Non Smoking

32-inch flat-screen TV with cable channels, TV

King Suite Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (2 Room SQ FT 645)

32-inch flat-screen TV with cable channels, TV

Executive Suite, 1 King Bed (2 Room SQ FT 645)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (1 king bed w/ roll in shower)

32-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Accessible, Non Smoking (1 king bed w/ roll in shower)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (550 SQ FT)

32-inch flat-screen TV with cable channels, TV

Suite, 2 Queen Beds, Non Smoking (550 SQ FT)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (1 King bed w/ tub)

32-inch flat-screen TV with cable channels, TV

Room, 1 Bedroom, Accessible, Non Smoking (1 King bed w/ tub)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds, Non Smoking (645 SQ FT)

32-inch flat-screen TV with cable channels, TV

Executive Suite, 2 Queen Beds, Non Smoking (645 SQ FT)

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

32-inch flat-screen TV with cable channels, TV

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Indian Wells Resort Hotel

  • Pool
  • Hot tub
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (3006)
The price is €95
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Indian Wells Resort Hotel

About this property

Embassy Suites by Hilton Palm Desert

Hotel in Palm Desert with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a bar/lounge. Full breakfast is free. Additionally, outdoor tennis courts, a 24-hour business centre and Access to hot tub are on-site.
Embassy Suites by Hilton Palm Desert offers 198 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include outdoor tennis courts and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton Palm Desert gets high marks from our customers. During your stay, you're just a quick walk from San Jacinto Mountains. Features include a free manager's reception, plus an outdoor pool and a gym.
  • Free full breakfast served daily
  • Enjoy drinks at the bar/lounge
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes 6 outdoor tennis courts, a gym and tennis lessons
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • 6 minutes by car from Desert Willow Golf Resort and 7 minutes from Indian Wells Tennis Garden
  • Cats and dogs welcome for a fee
As a guest of Embassy Suites by Hilton Palm Desert, you'll find an outdoor pool, outdoor tennis courts, Access to hot tub, and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 9752 square feet (906 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Embassy Suites by Hilton Palm Desert. Parking is available for a fee.

This 3.5-star Palm Desert hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
The Sonoma Grille – This restaurant only serves dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • The Sonoma Grille

Things to do

  • 6 outdoor tennis courts
  • Gym
  • Hot tub
  • Outdoor pool
  • Tennis lessons

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 9,752 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (84 centimetre high)

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self-parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites Hotel
Embassy Suites Hotel Palm Desert Palm Desert
Palm Desert Embassy Suites
Embassy Suites Hotel Palm Desert
Embassy Suites by Hilton Palm Desert Hotel
Embassy Suites by Hilton Palm Desert Palm Desert
Embassy Suites by Hilton Palm Desert Hotel Palm Desert

Embassy Suites by Hilton Palm Desert Reviews

Reviews

6.8
Rating 10 - Excellent. 433 out of 1516 reviews
Rating 8 - Good. 302 out of 1516 reviews
Rating 6 - Okay. 307 out of 1516 reviews
Rating 4 - Poor. 235 out of 1516 reviews
Rating 2 - Terrible. 239 out of 1516 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Nikola, delta

Travelled with partner
This property is somewhat beat up but rooms were a good size. The reception time was nice - for a free drink. Breakfast was good but it was mayhem every morning. Long lines and one poor guy just constantly replenishing. He worked so hard. The pool area seemed nice enough. Probably good value for Palm Desert
Stayed 3 nights in Dec 2024

10/10 Excellent

Brett

Stayed 1 night in Dec 2024

2/10 Terrible

Vartouhi

Liked: Cleanliness
Disliked: Staff & service
Management was very rude and unprofessional. I reserved the room 20 days ahead and when we got there they sent us to Holiday In. If I wanted to stay in Holiday In, I would have made my reservation there.
Stayed 1 night in Dec 2024

4/10 Poor

Jennifer

Stayed 1 night in Dec 2024

4/10 Poor

Francine

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not ready on time, no tub available, intermittent light flashing all night in bedroom, thin walls
Stayed 1 night in Dec 2024

8/10 Good

Xiaofeng

Travelled with family
Staff is very helpful and friendly.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We had to change rooms because of a terrible smell in the first one. We had no maid service while we were out, so we came back to our trash still full and no new towels (as requested). The spa was a yellow color which was concerning since my kids wanted to swim.
Stayed 2 nights in Dec 2024

2/10 Terrible

Morgan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
They gave my room away that I had paid for so we didn’t have a place to staycause they were sold out
Stayed 1 night in Dec 2024

2/10 Terrible

Todd

Disliked: Cleanliness, property conditions & facilities
Room was not ready until 2 hours after check in time. Property is old, rundown, poorly maintained and no worthy of the Embassy Suites brand.
Stayed 1 night in Dec 2024

2/10 Terrible

Dana

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Night 1, waited 2 hours for hide a bed sheets and towels for propely declared 5 guests for the room. Finally got the desk to answer the phone again after the 3rd hr, they said, no sheets, no towels, no pillows, they had one blanket to cover the terribly stained sofa bed. Son took 5 minutes to get to the office and that blanket was gone. There was literally a 30 person angry mob in the lobby at 10pm with a sold out hotel. One employee, no manager, no solutions to all the various problems. I had to scrounge blankets from my car for my son - and call corporate to tell them to send the poor desk lady help. Three more calls, and two in person requests got us more towels, and some sheets after we had already been at the hotel for 30 hours... completely unacceptable. Rooms are musty and need remodeled. Had to remove a vent from the wall it rattled so bad and all the doors squeek. Ceilings so thin upstairs kept us awake half the night. Pool was warm, breakfast staff hustled their butts off.
Stayed 3 nights in Dec 2024

4/10 Poor

Chandni

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were stains in the room (floor/couch/bed headboard etc). Why is there paid parking at such a big property? That too $15 per night. Staff did not seem too happy to be working there. Timing for breakfast was erratic. Lady who was making the omelets was great and working hard.
Stayed 2 nights in Dec 2024

2/10 Terrible

Ivan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was at 4 pm, we didn’t get the room until 5:40 pm along with other guest. Many of us had to wait for a room to be ready.
Stayed 1 night in Dec 2024

2/10 Terrible

Ravi

Stayed 1 night in Dec 2024

2/10 Terrible

Aseel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator smells like urine AC didn’t work sofa bed wasn’t comfortable at all. I was sleeping on spring. They didn’t have pillows or blankets. We have to ask for them. Horrible experience be a little bit more and get yourself a better place
Stayed 2 nights in Dec 2024

2/10 Terrible

angela

Stayed 2 nights in Dec 2024

6/10 Okay

Diem

Travelled with family
Good location and good free breakfast and evening reception but the property is little old and room is not very clean
Stayed 3 nights in Dec 2024

8/10 Good

Jyllyan

Stayed 2 nights in Dec 2024

10/10 Excellent

Ivette

Liked: Cleanliness
It was clean and plenty of things to do
Stayed 1 night in Dec 2024

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 2 nights in Dec 2024

8/10 Good

Shantel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a bit dated, not quite up to ES standards, but for the price is a great stay. Breakfast was great, evening reception was very thin on snack options. Carrots, celery, chip and salsa - that’s it! Parking fee is terrible. $15/day, paid thru an unknown app that asks for all details of your financial life. Not cool. As a final insult to the daily parking fee are multiple warnings that the hotel is not responsible for any damage to your car! They sell you parking, then tell you they have no responsibility for the product they just sold to you. Get past the parking insult and hotel value is very good.
Stayed 3 nights in Dec 2024

6/10 Okay

Rashid Ahmed

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mikail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable.
Stayed 1 night in Dec 2024

6/10 Okay

Patricia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hilton needs to put money into this location
Hotel definitely needs a facelift, old and tired. The room was very rundown, needs a complete overhaul, new paint, carpet, window coverings. Even the mattresses seemed old. TV was so outdated the service guy didn’t know how to operate. Bathroom had tub with shower curtain. At Checkin hotel personal seemed tired and overwhelmed but nice. Evening reception was potato chips, carrots and celery, breakfast was very good but needed more help making omelettes, etc.
Stayed 1 night in Dec 2024

2/10 Terrible

Masresha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service isn't professional and the room is too dirty and smelling
Stayed 2 nights in Dec 2024