4/10 Poor
Chinwe
19 Oct 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately, my experience here was based on the photos of the hotel, which were not consistent with reality. We stayed in a suite, and while I wasn’t expecting the Ritz, I expected a clean room. (Maybe the individual rooms are updated.) The bathroom was the worst! Horrendous. Such old grout and tile that was not well cleaned. It was clear they have not used bleach or re-grouted the bathrooms. It was so gross I couldn’t shower and asked to change rooms or was seriously going to another hotel altogether. The new room was only slightly better but still quite gross. The rooms were so hot we had to ask for a fan to be brought it. No outlets near the beds and some didn’t work at all! Rooms very dark. No washcloths at this hotel either. Not at all a comfortable place to stay after walking all day and won’t return.
Chinwe
Stayed 4 nights in Oct 2024
