8/10 Good
Laurel, Trenton
Business traveller
9 Oct 2024
Disliked: Staff & service
This property was convient a lottle expensive but I do understand its North Jersey. Upon checking in the counter person doesn't even acknowledge me he stands there until i ask to check and doesnt ask for id jist my credit card and give the key. Then to top it off breakfast the next day the lady ask a talble pf men if they needed coffee fould she get them anything, she diesnt even stop at my table even to say hello, so as I assume my breakfast was includdd as it said on your site.. i get up to check out and she tries to embarass me by screaming she has to pay me!! She has to pay me over here. Well excuse the hell out of me!! For 197.00 a night breakfast just ought to BE FREE !! I offered to pay and she still screaming I didnt pay. The lady at the desk was kind as she says.. nobody explained to you ?? I told her no the man that i checked in with didnt even acknowledge me.. wow!! She offered to take the breakfast off hill as it wasnt told. But this was RIDICULOUS! Soo NO I will NOT be going back to WAYNE NJ's HIlton!! Get it RIGHT! Where is the hospitality???
Laurel
Stayed 1 night in Oct 2024