Quality Inn Umatilla - Hermiston - Reviews, Photos & Rates

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Dates

January 2025

February 2025

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Pet-friendly

Gym

Laundry

Breakfast included

Housekeeping

Explore the area

705 Willamette St, Umatilla, OR, 97882

Big River Golf Course
2 min walk
El Rodeo
1 min walk
Pasco Station
37 min drive
Pasco, WA (PSC-Tri-Cities)
38 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

38 sq m
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Golf View

38 sq m
Golf view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Sleeps 4
2 Queen Beds

Room, 1 Queen Bed

37 sq m
Sleeps 2
1 Queen Bed

Room, 1 King Bed, Non Smoking

38 sq m
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Non Smoking, Golf View

38 sq m
Golf view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Non Smoking, Golf View

38 sq m
Golf view
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

38 sq m
Sleeps 4
2 Queen Beds

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

10 Jan - 11 Jan

About this property

Quality Inn Umatilla - Hermiston

Family-friendly hotel with golf course and free breakfast

A golf course, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free beach shuttle. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.

Quality Inn Umatilla - Hermiston offers 67 air-conditioned accommodations, which are accessible via exterior corridors, and features tablet computers and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Umatilla hotel provides complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course. In addition to a seasonal outdoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn Umatilla - Hermiston. During your stay, you're just a quick walk from Big River Golf Course. Free breakfast, free WiFi in public areas and free self-parking are available.

Free buffet breakfast served daily
Free WiFi
Free self-parking and Motorhome/coach/lorry parking
Take a swim in the seasonal outdoor pool
Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
On-site recreation includes a golf course, a gym and mini golf
Steps from Big River Golf Course and a 4-minute drive from McNary Lock & Dam
Free beach shuttle service
Pets welcome for a fee

Quality Inn Umatilla - Hermiston offers its guests a golf course, a fitness centre, and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 4 meeting rooms are available. Free breakfast is served daily. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Quality Inn Umatilla - Hermiston. Free self parking is available.

This Umatilla hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free beach shuttle
Free self parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas

Things to do

18-hole golf course
Arcade/game room
Billiards/pool table
Golf
Golf caddies
Golf carts
Gym
Hunting
Mini golf
Pro golf shop
Seasonal outdoor pool

Family friendly

Arcade/game room
Cot (surcharge)
In-room microwave
In-room refrigerator
Laundry facilities
Mini golf
Rollaway/extra bed (surcharge)
Seasonal outdoor pool

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

24-hour business centre
4 meeting rooms
Computer station

Outdoors

Barbecue grill
Garden
Outdoor furniture
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair-accessible parking

Room amenities

Bedroom

Bedsheets provided
Cot (surcharge)
Rollaway/extra bed (surcharge)

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

43-inch TV with cable channels
Tablet computer

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Access via exterior corridors
Air conditioning
Free local calls
Heating
Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Check-out

Check-out before 11 AM

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 15 per pet, per night
Maximum 2 (weight limit: 30 lb per pet)

Children and extra beds

Children are welcome.

Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 10.0 per day.

Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 15 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: USD 10.0 per day
Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in June and close in September.
Pool access available from 8:00 AM to 9:00 PM
Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Umatilla

Quality Umatilla

Quality Inn

Quality Inn Umatilla Hermiston

Quality Inn Umatilla - Hermiston Hotel

Quality Inn Umatilla - Hermiston Umatilla

Quality Inn Umatilla - Hermiston Hotel Umatilla

Quality Inn Umatilla - Hermiston Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

2/10 Terrible

Brannon

16 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

I already have a claim disputing the charge. I did not stay here due to how bad the room smelled. They did nothing to help except give me some spray and said I’m out of luck. The room was one of the worst smells I’ve ever experienced, a straight tuna smell that did not help with trying to air the room out and spray it.

Stayed 2 nights in Sep 2024

6/10 Okay

Gary

Travelled with family

11 Sept 2024

Disliked: Staff & service, amenities, property conditions & facilities

Property needs up dating what work was done was very unprofessional

Stayed 1 night in Sep 2024

10/10 Excellent

patric

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was really nice

Stayed 1 night in Sep 2024

10/10 Excellent

Nathaniel

Business traveller

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect location. Very peaceful, relaxing views.

Stayed 1 night in Sep 2024

10/10 Excellent

randy

30 Aug 2024

Stayed 1 night in Aug 2024

4/10 Poor

Leslie

Travelled with family

11 Aug 2024

Disliked: Staff & service, property conditions & facilities, room comfort

$160 for a run down, no amenities hotel.

I chose this hotel for the amenities. However, after checking in we found out the the restaurant/ lounge was closed. No where was that posted, either at the hotel or on the website. I also wasnt informed about times for breakfast, pool, laundry. Nothing was told to me at check in. The coffee shop a few block away was also closed. We had to go into Hermiston for food/ coffee. We would have made reservations at a different hotel IN Hermiston had the employees here been transparent about everything being closed. The room it self was blah. Hard beds, the sliding door to outside was Very difficult to open. The ac remote didn't work correctly with the room unit. The TV was another puzzle to figure out how to use. So we couldnt watch TV. The pool area had no shade. 100° in direct sun. The hallway carpet looked like it had water damage. The bathroom looked wrecked from years of patch repairs. The building next door was very dilapidated and was boarded up so great neighborhood, not. All around we were very disappointed with this run down hotel. Cost $160! Worth maybe $95.

Stayed 1 night in Aug 2024

8/10 Good

Douglas

Travelled with partner

8 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very friendly and helpful. The breakfast was very disappointing.

Stayed 3 nights in Jul 2024

8/10 Good

Fred

Travelled with partner

30 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice room and quiet. Continental breakfast was limited and uninspiring.

Stayed 1 night in Jul 2024

6/10 Okay

Julie

Travelled with family, Travelled with partner

29 Jul 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

Pretty average rooms. The golf view is nice. Breakfast was kind of cold at 7 am. Everything was clean. The girl at the front desk was great! I wish I caught her name because she even helped me with a question when 2 other employees ignored me standing at the desk. I booked this property specifically because it had a lounge so my spouse and I could enjoy a relaxing weekend away where he could golf and we could have drinks without having to drive. The lounge was closed the whole time we were there. The housekeeping staff came into our room on day 1, took the trash out, made only 1 bed, and left. They say they only do housekeeping every 3rd day unless requested so maybe they made a mistake and left? Then on check-out day (checkout is 11 am), we had packed our bags the night before and put a do not disturb sign on our door so that we could sleep as much as possible before making a several-hour drive home, and housekeeping knocked on the door at 9:40 am waking us all up. Overall the stay was just ok... I stay at 2-star hotels frequently and I don't expect a bunch of frills and amenities but this was just blah.

Stayed 3 nights in Jul 2024

6/10 Okay

Brendon

27 Jul 2024

Liked: Staff & service

Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Travelled with group

26 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Cleanliness

Stayed 2 nights in Jul 2024

8/10 Good

Ann

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family

19 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not very clean, smells of cheap Walmart perfume. Carpets are dirty, shower nozzle wouldn’t turn on correctly- making the morning shower hot, then cold. Shady people living there, and not sure if these are mosquito bites… or bed bug nibbles.

Stayed 1 night in Jul 2024

10/10 Excellent

David

17 Jul 2024

Liked: Cleanliness

Great staff. Very accomodating

Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Travelled with family

16 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I have always have great experiences with my stay

Stayed 3 nights in Jul 2024

10/10 Excellent

Kim

15 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

11 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Holly Connor

5 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

6/10 Okay

John

2 Jul 2024

Stayed 2 nights in Jun 2024

10/10 Excellent

Nancy

2 Jul 2024

Stayed 1 night in Jul 2024

6/10 Okay

Carol A

Travelled with partner

28 Jun 2024

Liked: Cleanliness, amenities, property conditions & facilities

Actually check in was pleasant. Check out was not so much. She was abrupt, unsmiling and just unpleasant for a front of the line employee.

Stayed 1 night in Jun 2024

4/10 Poor

Tiffany

24 Jun 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 3 nights in Jun 2024

8/10 Good

Nikole

24 Jun 2024

Liked: Staff & service

I enjoyed our stay the staff was excellent my kids and i really enjoyed the pool our room was clean the hotel needs some fixing and updating but all in all i will definitely stay again

Stayed 2 nights in Jun 2024