Charlevoix Inn & Suites SureStay Collection by Best Western

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Dates

January 2025

February 2025

Suite, 1 King Bed with Sofa bed, Non Smoking, Patio (with Sofabed) | Pillow-top beds, iron/ironing board, free cots/infant beds

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub

Pool

Laundry

Housekeeping

Breakfast included

24/7 front desk

Explore the area

800 Petoskey Ave, Charlevoix, MI, 49720

Lake Charlevoix
5 min walk
Mt. McSauba Recreation Area
15 min walk
Lake Chalevoix Depot Beach
16 min walk
Pellston, MI (PLN-Pellston Regional)
43 min drive

Room options

Pillow-top beds, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

Sleeps 2
1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Sleeps 4
2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4
2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Patio (with Sofabed)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 King Bed

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Sleeps 2
1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Sleeps 2
1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4
2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Sleeps 2
1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 Queen Bed

Similar properties

Breakfast included

Pet-friendly

Parking included

Free WiFi

for 1 room

includes taxes & fees

2 Jan - 3 Jan

About this property

Hotel with free breakfast, near Lake Michigan

An indoor pool, a 24-hour business centre and Access to hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.

Charlevoix Inn & Suites SureStay Collection by Best Western offers 60 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. 39-inch LED televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Charlevoix hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Charlevoix Inn & Suites SureStay Collection by Best Western. During your stay, you're just a quick walk from Lake Charlevoix. Features include free WiFi in public areas and free self-parking, plus an indoor pool.

Free continental breakfast served daily
Free WiFi
Free self-parking
Take a swim in the indoor pool or soak in the hot tub
Amenities include a front desk safe, a 24-hour business centre and a computer
Guests speak favourably about the breakfast and the location
Just a 5-minute walk from Lake Charlevoix and 7 minutes on foot from Artform Fabricating

Charlevoix Inn & Suites SureStay Collection by Best Western offers its guests an indoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Charlevoix Inn & Suites SureStay Collection by Best Western. Free self parking is available.

This Charlevoix hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

9-hole adjacent golf course
Indoor pool
Spa tub
TV in common areas

Family friendly

Free cot
In-room microwave
Indoor pool
Laundry facilities
Mini-fridge
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)
Tour and ticket assistance

Business services

24-hour business centre
Computer station

Outdoors

Barbecue grill
Garden
Outdoor furniture

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Lift (107 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided
Free cot
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

39-inch LED TV with premium cable channels
IPod dock
MP3 dock

Food and drink

Coffee/tea maker
Microwave
Mini-fridge

Air conditioning
Connecting rooms available
Free local calls
Iron/ironing board
Phone
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10.0 per night.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include outdoor lighting

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 9:00 AM to 11:00 PM
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlevoix Inn

Charlevoix Hotel Charlevoix

Charlevoix Inn And Suites

Charlevoix Inn Suites

Charlevoix Inn Suites SureStay Collection by Best Western

Charlevoix Inn & Suites SureStay Collection by Best Western Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Stephen

Travelled with family

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed the Charlevoix location. Free breakfast wasn't bad either. Also, short drive to Fisherman's Island state park!

Stayed 2 nights in Sep 2024

8/10 Good

Carol

Travelled with family

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Only thing that I didn't care for was the room and bathroom were bit small.

Stayed 2 nights in Sep 2024

8/10 Good

Erin

Travelled with partner

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was nothing extraordinary but it was adequate and clean for the price. Could definitely tell it was pet friendly, though. The room smelled musty.

Stayed 2 nights in Sep 2024

8/10 Good

SHARON

18 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Travelled with group

17 Sept 2024

Stayed 1 night in Sep 2024

6/10 Okay

Gordon

17 Sept 2024

Liked: Property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Andrea

17 Sept 2024

Stayed 1 night in Jul 2024

8/10 Good

Mark and Cathy

Travelled with partner

16 Sept 2024

Disliked: Cleanliness, property conditions & facilities

Upon arrival the building is in need of repairs

Stayed 1 night in Sep 2024

10/10 Excellent

Risa

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

8/10 Good

Lisa

14 Sept 2024

Liked: Cleanliness, property conditions & facilities

The gal who checked us in was unfriendly & unwelcoming. We tried being polite and friendly, but there was no reciprocation of courtesy from her. (We stayed at the same place about a year ago, and we remembered the same from her then, too.) In contrast, the breakfast was very good and the lady working it was lovely-so nice. No reason why the front desk worker shouldn’t have been nice too. It left a negative impression of this hotel. We will keep going to Petoskey next time, where customer service seems much friendlier anywhere we have ever stayed.

Stayed 1 night in Sep 2024

10/10 Excellent

Jeanne

Travelled with partner

13 Sept 2024

Liked: Cleanliness, staff & service, amenities

Staff was very friendly and helpful

Stayed 3 nights in Sep 2024

2/10 Terrible

Lexie

11 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Awful staff, I cancelled before the cancellation period and they charged me. I tried to call multiple times and got voicemail and even messages and chatted them and NO response. Ricidulous.

Stayed 1 night in Sep 2024

8/10 Good

Carolyn

Travelled with partner

11 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The area is quiet and the drive to town was convenient. Jax across the street had amazing food. The court area out back was very nice. My husband and I enjoyed sitting outside. I would have loved to swim in the pool but the chlorine seemed a little high. Having availability to juice, fruit and breakfast was nice.

Stayed 3 nights in Sep 2024

10/10 Excellent

Isabel

Business traveller

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay while you’re in town!

Stayed 1 night in Sep 2024

10/10 Excellent

janis

6 Sept 2024

Breakfast was great ! The room was spacious ! I will stay there again !

Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

5 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was great, the breakfast was very limited and the pool area definitely could use some work. We were given an accessible room with a walkout shower, and the design is terrible, while showering you fill the rest of the bathroom with water. They have a lovely courtyard out behind the hotel with loungers that you can sit and enjoy a morning coffee. It is a ways away from downtown so you are driving to the river or beach, its certainly not walkable.

Stayed 2 nights in Aug 2024

10/10 Excellent

David

5 Sept 2024

Pleasant. Close to hospital.

Stayed 1 night in Sep 2024

8/10 Good

Thomas

3 Sept 2024

Stayed 2 nights in Apr 2024

10/10 Excellent

Michelle

29 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Pauline

28 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Timothy

28 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Safe and clean but not modern or luxurious.

Stayed 1 night in Aug 2024

6/10 Okay

Joyce

Travelled with family, Travelled with pets

27 Aug 2024

Disliked: Staff & service

A couple of issues checking in, they gave us the wrong room (already occupied), then put us in a small crowded room on the 3rd floor (not ideal with 2 dogs and a very slow elevator). Evidently housekeeping thought that room was vacant since she let herself into our room in the morning while we were still in bed despite the "privacy please" tag on the doorknob (not her fault). We did like the large enclosed grassy area in back for the dogs.

Stayed 2 nights in Aug 2024

8/10 Good

Richard

Business traveller

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good place for an overnite.

Stayed 1 night in Aug 2024

10/10 Excellent

Dawn, clarksville

Travelled with family

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was a little on the older side. Could use an update.

Stayed 3 nights in Aug 2024

10/10 Excellent

Lawrence

Travelled with partner

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is one of the best Best Western properties Ive ever stayed at. The room was in great condition and the beds were comfortable. Breakfast was very good with malted waffles and sausage gravy over biscuits. We had a great experience.

Stayed 1 night in Aug 2024