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Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel

Exterior
Presidential Suite | Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Exterior
Exterior
Outdoor pool, open 6:00 AM to 9:00 PM, pool cabanas (surcharge)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Room service

Explore the area

Map
2 East Jefferson, Phoenix, AZ, 85004
  • Footprint Center
    2 min walk
  • Phoenix Symphony Hall
    4 min walk
  • Phoenix Convention Center
    5 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    9 min drive

Room options

View all photos for Presidential Suite

Presidential Suite | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Presidential Suite

  • 123 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room

  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite (Arena)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite (Arena)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Queen Beds, City View

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Essential)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Essential)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility, High Floor)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Roll-in Shower (Mobility, High Floor)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Essential)

Room, 2 Queen Beds (Essential) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Essential)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed (Additional Living Area)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, City View

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room (Essential)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Roll-in Shower (Mobility)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Essential, High Floor)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Essential, High Floor)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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for 1 night
includes taxes & fees
14 Jan - 15 Jan
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About this property

Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel

Hotel with a fitness centre, steps from Footprint Center
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. A manager's reception is free. Additionally, a bar/lounge, a poolside bar and a rooftop terrace are on-site.
Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel offers 242 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 50-inch LCD televisions come with premium digital channels. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel. During your stay, you're just a quick walk from Footprint Center. Enjoy features like a free manager's reception, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Footprint Center and 5 minutes on foot from Phoenix Convention Center
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel offers its guests an outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel. For a fee, parking is available.

This 4-star Phoenix hotel is smoke free.

The hotel hosts a free manager's reception daily.
Blue Hound & Eden – This restaurant serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

Bosnian, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.99 per day); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 30 per night)
  • Covered valet parking on site (USD 44 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 7 to 28 for adults and USD 7 to 26 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Blue Hound & Eden

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.77 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 28 for adults and USD 7 to 26 for children
  • Fee for in-room wireless Internet: USD 12.99 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.99 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 12.99 per day (rates may vary)
  • Self-parking fee: USD 30 per night
  • Valet parking fee: USD 44.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palomar CityScape
Palomar CityScape Hotel
Palomar CityScape Hotel Phoenix
Palomar CityScape Phoenix
Palomar Phoenix
Palomar Phoenix CityScape
Phoenix Palomar

Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1010 reviews" "
Rating 8 - Good. 163 out of 1010 reviews" "
Rating 6 - Okay. 87 out of 1010 reviews" "
Rating 4 - Poor. 36 out of 1010 reviews" "
Rating 2 - Terrible. 35 out of 1010 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Marsha, Visalia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very upset how check in went. We. Arrived about an hour early. Knew a room might not be ready. Was told we were 1st in the list and would text us when ready. By 3.30 nothing. We ate & came back & waited in lobby as we saw other people were told their rooms we ready. Ask desk again - no room for us. I asked if this is how they treat rewards members. Finally saw the manager and talked to her, were told there were rooms ready and could get keys asap. I think the 3 people working the front desk were too busy laughing and goofing around. When I told them I was a reward member that was when the man went & got the manager. Needless to say we finally got in around 4. I was livid it took so long. Even the valet man was surprised we were still sitting waiting while others who came in later were helped and checked in. I’ve been a member for about 8 years and nothing has ever happen like this before. We just stayed in Washington DC & Miami plus our daughter got married at your sister hotel the intercontinentals ( my daughters wedding was very expensive) so spent a lot of money at the hotel in Monterey Ca
Stayed 3 nights in Sep 2024

6/10 Okay

Lija

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good . Rooms are average . Staff was friendly . Not sure if it was worth the price .
Stayed 3 nights in Sep 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and clean with a feeling of high luxury without the crazy sticker price. The staff weee extremely helpful even following up with a quick text message an hour after checking to make sure we were happy with everything. Through that text we asked about access to a microwave as there was not one in the room and they responded instantly by bringing a microwave to us. Overall the stay was short but extremely pleasant and memorable. Would highly recommend for anyone staying in Downtown Phoenix. And only a 5-7 minute walk to the Footprint Center or Chase Field.
Stayed 1 night in Sep 2024

10/10 Excellent

Arely

Stayed 3 nights in Sep 2024

6/10 Okay

Amanda

Travelled with partner
Liked: Staff & service
The lobby going into the hotel is pretty dirty. The carpet and sofas are stained. The area is not that great. We witnessed a lady have a drug fueled freak out as we were having dinner at the Arrogant Butcher. The room was a suite and we didn’t have a microwave or a mini fridge. The staff are very friendly. That’s the only positive I can give for this stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Karin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Terrible linens. Towels were rags
Stayed 4 nights in Sep 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Chase Field ; 5 minute walk. Very clean, spacious rooms, great view , nice pool. We stayed on 10th floor ; 2 queen beds.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, room comfort
Great Location
We have been coming to this hotel since it first opened. Great location. - Great service. Roof top pool is fun. The rooms with the huge tub is a favorite for my wife. - I do believe it’s time for the rooms to have a facelift. They are showing wear and tear (furniture , lamps ). Outlets should be changed to allow for usb/usb- c cords But still a great place to have a staycation.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
When I stayed there this week, there were multiple conferences in town, which affected room price ($5**) per night. Major complaint? The room I had was old and in need of a serious refresh. More what I would expect from a highway motel than a Kimpton. However, the room was very clean and the bathroom fixtures all worked well. The highlight? The staff were friendly, engaging and helpful. Top notch. The food at the on site restaurant was also very good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angel

Stayed 2 nights in Sep 2024

10/10 Excellent

Erica

Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Shea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, location and service
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful boutique hotel across the street from the basketball and concert venue, and from the baseball stadium. Wonderful dining option. Parking was a bit tricky, but downtown Phoenix ambassadors were there to help and it was a breeze after that.
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Had an amazing check-in experience. Pool was great but very small if going on a weekend and was understaffed - felt so bad for the bartender on duty. Beds weren’t comfy. Room was clean and amenities were great. Awesome location for sports events and for bars/food.
Stayed 2 nights in Sep 2024

8/10 Good

Cindy, Maricopa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place stay if you’re going to games or events downtown
Stayed 1 night in Sep 2024

10/10 Excellent

Gladys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in downtown Phoenix. Great rooftop pool with dj and great service. Location is very convenient to walk around and explore downtown
Stayed 1 night in Sep 2024

6/10 Okay

Chris

Travelled with family
Liked: Staff & service
No garage access to hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

luz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the property was fantastic safe, quiet, and very walkable, with plenty of dining options nearby. I especially appreciated the convenience of easy parking and accessible transportation. Overall, it was an excellent stay, and I would highly recommend this location to anyone looking for a comfortable and convenient place to stay.
Stayed 1 night in Aug 2024

6/10 Okay

Rachel

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jolene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was 👍 but not really accommodating to the guest with late hours as far as food and entertainment
Stayed 1 night in Sep 2024

10/10 Excellent

Cristobal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay great staff
Stayed 1 night in Sep 2024