Kimpton Hotel Palomar Phoenix Cityscape by IHG

4.0 star property

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Exterior
Exterior
Outdoor pool, open 6:00 AM to 9:00 PM, pool cabanas (surcharge)
Exterior
Presidential Suite | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service

Explore the area

Map
2 East Jefferson, Phoenix, AZ, 85004
  • Footprint Center
    ‪2 min walk‬
  • Phoenix Symphony Hall
    ‪4 min walk‬
  • Phoenix Convention Center
    ‪5 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪13 min drive‬

Room options

Presidential Suite

  • 123 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room

  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite (Arena)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, City View

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Essential)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower (Mobility, High Floor)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Essential)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

Room (Essential)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower (Mobility)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Essential, High Floor)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Kimpton Hotel Palomar Phoenix Cityscape by IHG

Hotel with a fitness centre, steps from Footprint Center
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. A manager's reception is free. Additionally, a bar/lounge, a poolside bar and a rooftop terrace are on-site.
Kimpton Hotel Palomar Phoenix Cityscape by IHG offers 242 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 50-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Kimpton Hotel Palomar Phoenix Cityscape by IHG. During your stay, you're just a quick walk from Chase Field. Enjoy features like a free manager's reception, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Footprint Center and 5 minutes on foot from Phoenix Convention Center
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Kimpton Hotel Palomar Phoenix Cityscape by IHG offers its guests an outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Kimpton Hotel Palomar Phoenix Cityscape by IHG. For a fee, parking is available.

This 4-star Phoenix hotel is smoke free.

The hotel hosts a free manager's reception daily.
Blue Hound & Eden – This restaurant serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

Bosnian, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.99 per day); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 30 per night)
  • Covered valet parking on site (USD 44 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 7 to 28 for adults and USD 7 to 26 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Blue Hound & Eden

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.77 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 28 for adults and USD 7 to 26 for children
  • Fee for in-room wireless Internet: USD 12.99 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.99 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 12.99 per day (rates may vary)
  • Self-parking fee: USD 30 per night
  • Valet parking fee: USD 44.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palomar CityScape
Palomar CityScape Hotel
Palomar CityScape Hotel Phoenix
Palomar CityScape Phoenix
Palomar Phoenix
Palomar Phoenix CityScape
Phoenix Palomar

Kimpton Hotel Palomar Phoenix Cityscape by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1005 reviews
Rating 8 - Good. 158 out of 1005 reviews
Rating 6 - Okay. 84 out of 1005 reviews
Rating 4 - Poor. 38 out of 1005 reviews
Rating 2 - Terrible. 34 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property located in a very convenient place. The only inadequate issue is there are no tours for the city and vicinity areas for the tourists.
Stayed 4 nights in Nov 2024

10/10 Excellent

Violeta

Stayed 2 nights in Nov 2024

2/10 Terrible

Niloufar Gholizadeh, San Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too many options.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose F Castillo

Stayed 3 nights in Oct 2024

10/10 Excellent

Daneisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel. Our room was clean and the hotel staff were friendly and very helpful. I loved that it was walking distance from the Footprint Center. My only issue was with valet. There was miscommunication between the hotel and the valet. On 2 occasions we had to wait over 30 minutes to get our car because the hotel did not communicate with valet that our car was ready. Valet staff was very polite and apologetic. Overall, it was a great stay! I would definitely recommend it!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Quiet room, nice roof top bar. Loved free access to eos fitness next door and easy walk to restaurants and footprint center.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen Ann, Edgewater

Travelled with family
Liked: Cleanliness, amenities
Comfortable rooms, kind staff, social hour, and pets allowed. Great location for entertainment.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely the perfect place
Stayed 1 night in Nov 2024

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was a quick stay. Check in was late to getting our room. Not a fan of that since check in was at 4pm. We still had to wait for our room.
Stayed 1 night in Nov 2024

10/10 Excellent

iliana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location.
Stayed 1 night in Nov 2024

6/10 Okay

Vinita

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The valet team was very rude. The front desk staff could be more friendly and professional.
Stayed 1 night in Nov 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful located in downtown easy access to everything
Stayed 1 night in Nov 2024

4/10 Poor

Paul, Roseburg

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
I stayed for two nights. I did not get the room cleaned for the second night's stay, so I did not have clean towels, coffee and other supplies for the second night. I cannot recommend this property and will never stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the concert venue my friends and I attended. It was walking distance to the concert and restaurants. They had wine after we checked in, that was nice. The room was clean and very comfortable. The staff was kind and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Directly across from the Phoenix Footprint Center, and very close to Chase Field, Phoenix Convention Center and Arizona Science Museum
Stayed 1 night in Nov 2024

10/10 Excellent

Jessie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had a great stay at the Kimpton. It had an elevated experience with the added amenities like the coffee bar, spa water, a nice vibe at the pool, and the gym was huge! The beds were very comfortable as well. The staff was friendly and helpful. would definitely stay here again
Stayed 2 nights in Nov 2024

8/10 Good

Elizabeth

Stayed 4 nights in Oct 2024

10/10 Excellent

David, North Bend

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, close to events center and sporting arenas. Plenty of conveniences and dining options in the immediate area. Staff were extremely friendly. Rooms were nice and clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location fun hotel with beer and wine happy hour.
Stayed 1 night in Nov 2024