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4.9 out of 5

"room was clean, tidy and modern..towels and bedding very clean and changed daily including beach/pool towels. staff were very helpful and the food was ... " More

By a verified traveller on Wed 19 Feb 2020

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Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Moonrise Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Dusit Princess Moonrise Beach Resort. During your stay, you're just a quick walk from Phu Quoc Beach. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with ocean views at Palm Kitchen, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to massages at Luna Thai
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 15-minute walk of Phu Quoc Beach and Suoi Tranh & Suoi Da Ban
  • Free airport shuttle service

Dusit Princess Moonrise Beach Resort ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Dusit Princess Moonrise Beach Resort

Everyone (3) Couples (3) Family (1)
5 out of 5
room was clean, tidy and modern..towels and bedding very clean and changed daily including beach/pool towels. staff were very helpful and the food was great..fantastic hotel and the beach and pool are amazing!! if you stay here you won't be disappointed...

Posted by on 19 Feb 2020

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Comment from Hotel Management

20 Feb 2020 by Reservation Department

Thank you for your feedback, we appreciated it.

5 out of 5
Excellent location. Friendly service, well kept clean. Superb breakfast.

Posted by on 25 Feb 2020

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Comment from Hotel Management

7 Mar 2020 by Reservation Dept

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Das Hotel hat eine perfekte Grösse, ist überschaubar ond hat einen wunderschönen Strand. Zudem lässt das Frühstück keine Wünsche übrig und ist super lecker! Das Essen und vor allem die Getränke in den beiden Restaurants sind definitiv zu teuer - jedoch schmecken die Speisen gut. Wir buchten extra ein Zimmer mit Meersicht mit einem Aufpreis und hatten jedoch leider einen hohen Baum vor dem Balkon. Das was etwas schade, jedoch auch einfach pech - so viele Bäume hat es nämlich nicht vor den Zimmern. Trotzdem hat es uns wirklich sehr gut gefallen in diesem Hotel und wir können es auf jeden Fall sehr weiterempfehlen!

Posted by on 16 Jan 2020

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Comment from Hotel Management

17 Jan 2020 by DPPQ Management team

Dear Valued guest, We very much appreciate your time spent to share your experience on this forum Your kind review will inspire our team to continuously strive to provide excellent service to our guests. Once again, thank you for your kind words, and we do hope to welcome you for your next tranquil holiday. Best regards,

5 out of 5

Posted by on 14 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by DPPQ Management team

Dear Valued guest, We very much appreciate your time spent to share your experience on this forum Your kind review will inspire our team to continuously strive to provide excellent service to our guests. Once again, thank you for your kind words, and we do hope to welcome you for your next tranquil holiday. Best regards,

5 out of 5
Bien entretenue, personnel aimable, nourriture variée

Posted by on 24 May 2019

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Comment from Hotel Management

25 May 2019 by DPPQ Management team

Dear Valued guest, We very much appreciate your time spent to share your experience on this forum Your kind review will inspire our team to continuously strive to provide excellent service to our guests. Once again, thank you for your kind words, and we do hope to welcome you for your next tranquil holiday. Best regards,

4 out of 5
Relativ kleines Hotel an sehr guter Lage. Preis/Leistung ist ausgezeichnet!

Posted by on 11 Mar 2019

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Comment from Hotel Management

11 Mar 2019 by DPPQ Management team

Dear Valued guest, We very much appreciate your time spent to share your experience on this forum Your kind review will inspire our team to continuously strive to provide excellent service to our guests. Once again, thank you for your kind words, and we do hope to welcome you for your next tranquil holiday. Best regards,

5 out of 5
Very nice hotel, clean and friendly personnel. Recommendations can be given!

Posted by , from Vaasa Fi on 23 Jan 2019

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Comment from Hotel Management

25 Jan 2019 by DPPQ Management team

Dear Valued Guest, Thank you for your stay and your nice review. We look forward to welcoming you back to our resort in the future. Thanks and best regards,

About the Dusit Princess Moonrise Beach Resort

Location Tran Hung Dao Street, Group 2, Phu Quoc, Kien Giang

Property Features

Dusit Princess Moonrise Beach Resort offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 2583 square feet (240 square metres) and includes conference space. A children's pool, spa services, and a terrace are also featured at the luxury Dusit Princess Moonrise Beach Resort. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Phu Quoc hotel.

  • 108 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2583 sq ft of conference space
  • 240 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Dusit Princess Moonrise Beach Resort offers 108 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. 43-inch LCD televisions come with satellite channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Electric kettle
  • Luxury bedding
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

Palm Kitchen – Overlooking the ocean and garden, this buffet restaurant specialises in international cuisine and serves brunch, lunch and dinner. A children's menu is available.

Soi 14 – Overlooking the ocean, this bistro specialises in Thai cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Luna Thai. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:30 AM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property’s mandatory gala dinner fee on December 31 includes 2 persons per room. Additional fees of VND 3,500,000 per adult and VND 1,750,000 per child (6-11 years) apply for guests exceeding this number and will be collected by the property.

Dusit Princess Moonrise Beach Resort offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1250000.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Dusit Princess Moonrise Beach Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • One child stays free
  • Car not required
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 5
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Cash or credit card deposit required

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: 100 per cent of room rate (subject to availability)
  • Rollaway bed fee: VND 1250000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dusit Princess Moonrise Beach Resort Phu Quoc
  • Dusit Princess Moonrise Beach Phu Quoc
  • Dusit Princess Moonrise Beach
  • Dusit Princess Moonrise Beach
  • Dusit Princess Moonrise Beach Resort Hotel
  • Dusit Princess Moonrise Beach Resort Phu Quoc
  • Dusit Princess Moonrise Beach Resort Hotel Phu Quoc

You should know

  • Pool access available from 6:00 AM to 8:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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