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Riverchase Lodge

2.5 star property

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Photo gallery for Riverchase Lodge

Seasonal outdoor pool
Lobby sitting area
City Suite, 2 Queen Beds | Blackout curtains, iron/ironing board, free WiFi, bed sheets
City Suite, 2 Queen Beds | Balcony view
Combined shower/bathtub, free toiletries, towels

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
3709 Parkway, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    ‪6 min walk‬
  • Old Mill
    ‪13 min walk‬
  • Patriot Park
    ‪19 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪13 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite, 2 Queen Beds

City Suite, 2 Queen Beds | Living area | Flat-screen TV

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Suite

  • Sleeps 14
  • 6 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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4.3 out of 5, Excellent, (1816)
The price is €108
for 1 room
includes taxes & fees
7 Mar - 8 Mar
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About this property

Riverchase Lodge

Hotel with free parking, a short walk to Dolly Parton's Stampede Dinner Attraction
This smoke-free hotel features a seasonal outdoor pool, tour/ticket assistance and ATM/banking services. Free WiFi in public areas and free self parking are also provided.
Riverchase Lodge offers 112 air-conditioned accommodations with an iron/ironing board and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they enjoy the pool at Riverchase Lodge. During your stay, you're just a quick walk from Dolly Parton's Stampede Dinner Attraction. Features include free WiFi in public areas and free self-parking, plus a seasonal outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Services include tour or ticket assistance
  • Guests speak favourably about the clean guestrooms and the location
  • 6 minutes by foot from Dolly Parton's Stampede Dinner Attraction and a 4-minute drive from LeConte Center at Pigeon Forge
Riverchase Lodge offers its guests a seasonal outdoor pool, tour/ticket assistance, and an ATM. WiFi is free in public spaces. Self parking is free.

This Pigeon Forge hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 May and close on 01 September.

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 194 out of 1003 reviews
Rating 8 - Good. 224 out of 1003 reviews
Rating 6 - Okay. 209 out of 1003 reviews
Rating 4 - Poor. 164 out of 1003 reviews
Rating 2 - Terrible. 212 out of 1003 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Couple stay
Stayed 1 night in Nov 2024

10/10 Excellent

Shawna

Stayed 1 night in May 2024

6/10 Okay

Cassia Danielle

Stayed 2 nights in Nov 2024

6/10 Okay

Howard

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was probably pretty nice at one time.
Pretty old property with a strange layout. We had a 4th floor suite which required you either take the elevator to the 3rd floor, then up steps to a landing, then more steps to the fourth, or take the elevator to the 4th floor, than down a 1/2 flight of steps to the landing, then up steps from the landing. The rooms were large and appeared clean. However the furniture and mattresses were old and the thermostat was nearly unusable. Furthermore, the thermostat is located behind a TV so the temperature the thermostat sensed was several degrees warmer than the actual room temp. Trying to change the temperature was a challenge as the up/down buttons worked sporadically. Don’t think I’ll be visiting this hotel in the future.
Stayed 1 night in Nov 2024

8/10 Good

robie

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Front desk staff was great, had housekeepers keep knocking before check out time. Even told them 1st time when i would be leaving.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Travelled with family
Great time
Stayed 1 night in Jul 2024

4/10 Poor

Jen

Travelled with family
Disliked: Staff & service, property conditions & facilities
Family vacation stay
The hotel is a bit run down and doesn’t match the photos online. It’s overpriced for its quality. The inside needs updated and the outside could use some work too. We won’t be staying here anymore.
Stayed 2 nights in Nov 2024

8/10 Good

Christopher

Travelled with family
Liked: Room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Billie

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs Maint attention
Not so good hotel room, i loved this hotel in the past but it needs serious help. The paint is missing in places in the room, many bugs were present in the room and the room fixtures such as hinges and other fixtures are rusted. Please fix up the rooms for future stays.
Stayed 3 nights in Nov 2024

4/10 Poor

Bethany

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very dated and rundown, hairs around sink, tub, bathroom floor, no table or chairs in room, mold around ceiling corners. Property charged me the day after checkout date, when I contacted customer service regarding the charge they said it was due to me extending my stay a night. I did not extend my stay or even comment about doing so. Returned keys upon check out so it was clear I was not extending my stay. Customer service said it must of been an error and they would refund the charge, less than 30 minutes later they had charged me again and only refunded one of those charges. Just beware of additional charges after checking out. I am currently working to get my money back.
Stayed 1 night in Nov 2024

8/10 Good

Kelsey

Travelled with family
Stayed 1 night in Nov 2024

2/10 Terrible

Kenya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff rude
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The look of the property was unique. The rooms were a great size.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Amenities
Great all around
Stayed 1 night in Oct 2024

2/10 Terrible

Abbie

Stayed 3 nights in Oct 2024

6/10 Okay

Anthony

Travelled with family
Disliked: Property conditions & facilities
the only reason we reserve this place was for the indoor pool with slide but it was so cold that my son n his friend barely enjoy it cause it was too cold when they told my wife and everyone else that went up front that they turned off the heater cause no one was going to it when it should be on from open to close
Stayed 2 nights in Oct 2024

8/10 Good

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the bathroom was a little cleaner
Stayed 2 nights in Oct 2024

10/10 Excellent

Curt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riverchase lodge.
Riverchase lodge is a great affordable place to stay with your family while in pigeon forge. It was clean and comfortable and the service was great. The indoor pool had a slide and was a lot of fun for my kids. We enjoyed it being in the heart of all the attraction pigeon forge has to offer. I recommend this place for all family to stay while in pigeon forge.
Stayed 1 night in Oct 2024

10/10 Excellent

Haleigh

Stayed 2 nights in Oct 2024

8/10 Good

Nanette

Travelled with partner
Liked: Staff & service
No desk or table and chairs in room. Very noisy! Can hear all the traffic and people talking outside. No place to set luggage but on the floor. Staff is very friendly.
Stayed 4 nights in Oct 2024

4/10 Poor

Jeffrey

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Was not what the internet showed. Slum of a hotel!! Felt dirty leaving!!
Stayed 1 night in Oct 2024

4/10 Poor

Jesse

Travelled with family
Disliked: Cleanliness
Wasn't totally satisfied no access to indoor pool or hot tub due to someone putting baby oil on water slide .and tht was the reason for booking hotel,neighbors in the nxt room was very loud .just Wasn't a pleasant stay house keeping only cleaned once.do not recommend
Stayed 3 nights in Oct 2024

6/10 Okay

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Just the water in the room we were in didn’t have hardly any hot water but other then that it was fine
Stayed 2 nights in Oct 2024