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Holiday Inn & Suites Pittsfield-Berkshires by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Pittsfield-Berkshires by IHG

Exterior
Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
One West Street, Pittsfield, MA, 01201
  • Berkshire Museum
    ‪3 min walk‬
  • Barrington Stage Company
    ‪9 min walk‬
  • Bousquet Ski Area
    ‪7 min drive‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room

  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Mobility Accessible

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Mobility Accessible

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn & Suites Pittsfield-Berkshires by IHG

Hotel in Pittsfield with health club and 24-hour business centre
Along with an indoor pool, this hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Holiday Inn & Suites Pittsfield-Berkshires by IHG offers 179 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with digital channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn & Suites Pittsfield-Berkshires by IHG. During your stay, you're just a quick walk from Berkshire Museum. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Berkshire Museum and 4 minutes on foot from Colonial Theater
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn & Suites Pittsfield-Berkshires by IHG offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. A library, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn & Suites Pittsfield-Berkshires by IHG. Self parking is free.

Smoking is allowed in designated areas at this 3-star Pittsfield hotel.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:30 AM.
Holiday Inn & Suites Pittsfield-Berkshires by IHG has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 152 metres
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: USD 12.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Library
  • Shopping
  • Ski passes
  • Wine tours

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (97 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 12.99 per person
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD50.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Pittsfield-Berkshires
Crowne Plaza Pittsfield-Berkshires
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Crowne Plaza Pittsfield-Berkshires Hotel
Berkshire Plaza Hotel Pittsfield
Berkshire Plaza Pittsfield
Berkshire Plaza
Crowne Plaza Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires an IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Pittsfield

Holiday Inn & Suites Pittsfield-Berkshires by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 313 out of 762 reviews
Rating 8 - Good. 224 out of 762 reviews
Rating 6 - Okay. 116 out of 762 reviews
Rating 4 - Poor. 66 out of 762 reviews
Rating 2 - Terrible. 43 out of 762 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dilenia

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet place
Stayed 1 night in Dec 2024

6/10 Okay

Lajos, Plainview

Travelled with family
The hotel is in decent shape but during our stay the regular parking area was under construction so you have to park your car next door at TD Bank. They offer valet service. What I did not like is that the jacuzzi was out of service and the water in the pool was very cold.
Stayed 3 nights in Dec 2024

10/10 Excellent

Valentina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent choice for a limited budget. The rooms are small, but clean and have a microwave, large enough fridge and coffee maker. Free parking is 5 min walk from the hotel.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall the stay was decent and the family had a good time. However our biggest issue was the lack of timely service. We requested bedding items three times over a 4 hour period before the manager ended to bringing the items to our room personally. The hot tub and parking garage were out of order which was also a bummer.
Stayed 1 night in Dec 2024

8/10 Good

Betty, Southington

Stayed 3 nights in Dec 2024

8/10 Good

Jordan

Stayed 7 nights in Dec 2024

8/10 Good

Tyrone

Stayed 4 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is so good
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Location was fantastic, garage and pool were both closed,
Stayed 1 night in Dec 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2024

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen

Staff was very accommodating. The pool area was quite nice and it was deep
Stayed 1 night in Dec 2024

10/10 Excellent

Tori

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff at the bar and front desk were amazing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kirsten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Raymond

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Charles Ryan Rockett, Kerry James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking for the hotel was a block away from the actual hotel. It was just inconvenient walking through the snow to get to the car. Other than that, the stay was fine.
Stayed 2 nights in Dec 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Dec 2024

8/10 Good

Philip

Stayed 1 night in Dec 2024

8/10 Good

Katharine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Free valet was excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Bryant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the weekend with my family it was clean , pool was fun breakfast was good . Only thing was the no parking. We had to park a block down and that walk back to the hotel in the cold was not fun .
Stayed 2 nights in Nov 2024

10/10 Excellent

Gus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jillayne

Stayed 1 night in Nov 2024

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the hotel through Expedia. The website said they were pet friendly. After I booked, paid, and arriived, they hit me with a $75 pet fee that was no where to be fonnd on the website.Hotel staff told me I could have my $$ back and go find another hotel. It felt like extortion. Later in the evening i tried to watch TV, couldn't get reception. The maintenance guy came to the room, said the hotel uses Direct TV, and in bad weather there's limited to no recption. He said. sorry, we know about the problem. You deserve better. He's righgt. Choose a different hotel if you go to the Pittsfield area.
Stayed 1 night in Nov 2024

10/10 Excellent

Ernesto

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024