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Quality Inn & Suites

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Exterior
Lobby
Lobby
1 Queen Bed, Nonsmoking | Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Gym
  • Housekeeping
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
2300 Willowcreek Rd, Portage, IN, 46368
  • East Branch
    ‪17 min walk‬
  • Founders' Square Park
    ‪3 min drive‬
  • Indiana Dunes National Park
    ‪6 min drive‬
  • Gary, IN (GYY-Gary - Chicago Intl.)
    ‪21 min drive‬

Room options

View all photos for 1 Queen Bed, Nonsmoking

1 Queen Bed, Nonsmoking | Desk, iron/ironing board, rollaway beds, free WiFi

1 Queen Bed, Nonsmoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Room, 1 King Bed, Non Smoking (Efficiency, Upgrade) | Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Non Smoking

Double Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Double Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Nonsmoking, Accessible

1 King Bed, Nonsmoking, Accessible | Desk, iron/ironing board, rollaway beds, free WiFi

1 King Bed, Nonsmoking, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites

Hotel with free breakfast, in the vicinity of Indiana Dunes National Park
This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and a business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and a picnic area are on-site.
Quality Inn & Suites offers 52 air-conditioned accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Portage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be within walking distance of East Branch. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a meeting room and a vending machine
  • On-site recreation includes a 24-hour gym
  • 3.7 mi (6 km) from Indiana Dunes National Park and 11.2 mi (18.1 km) from Deep River Water Park
WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A 24-hour fitness centre, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn & Suites. Self parking is free.

This Portage hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Portage
Quality Inn Portage
Comfort Hotel Portage
Portage Comfort Suites
Comfort Inn Portage Hotel
Portage Comfort Inn
Quality Portage
Quality Inn & Suites Hotel
Quality Inn & Suites Portage
Quality Inn & Suites Hotel Portage

Quality Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 189 out of 827 reviews" "
Rating 8 - Good. 239 out of 827 reviews" "
Rating 6 - Okay. 186 out of 827 reviews" "
Rating 4 - Poor. 112 out of 827 reviews" "
Rating 2 - Terrible. 101 out of 827 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Stayed 1 night in Sep 2024

6/10 Okay

Natalie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
This hotel was poor to average. The bathtub had hair from a former person staying there, a washcloth was left tied to the shower curtain bar, a big stain on one of the comforters and the pipes leaked. The view was like a junk yard. Also, this particular hotel doesn’t Have an elevator.
Stayed 3 nights in Oct 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff perfect location to the event held at the woodland park community center.
Stayed 3 nights in Oct 2024

10/10 Excellent

Pablo

Stayed 1 night in Oct 2024

6/10 Okay

Lauren

Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Sep 2024

10/10 Excellent

Devashish

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Pablo

Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Miranda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The water was either burning your skin or frost bite. The lady named Judy at the front was so rude. The ac didn’t work in my room. I waited for towels the second day and just had to go buy some.
Stayed 2 nights in Sep 2024

8/10 Good

Pablo

Stayed 1 night in Sep 2024

8/10 Good

Pablo

Stayed 1 night in Sep 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

jeanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely loud hallway Shower was broken
Stayed 1 night in Aug 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Facilities were clean and it looked like the motel had some updates in paint and carpet. The breakfast was not well-maintained. The morning hostess was not overly helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Fine for an overnight stay. Convenient to I-80/90, and less expensive than many hotels along the turnpike. I’d stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Pablo

Stayed 1 night in Jul 2024

8/10 Good

TRACEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A basic hotel close to highway was fine for what we needed
Stayed 1 night in Aug 2024

2/10 Terrible

Nikesha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
During my recent day trip to the Indiana Dunes, I decided to stay at the Quality Inn, believing I had booked a room with Comfort Inn. My disappointment was immediate upon arrival. First, if you book through a third-party site, be prepared for a $50 incidental fee. While this might not be a big issue at a well-equipped hotel, it feels like an insult here. The hotel fails to provide basic amenities you'd expect, like extra towels or a functional AC. The entire place reeked of an unpleasant odor, reminiscent of decay, which made my stay unbearable. Accessibility is another major issue. There is no elevator to the second floor, so if you need a handicap-accessible room with a king bed, avoid this place. The grumpy and intimidating older staff further ruined my experience. Imagine the characters from "Grumpy Old Men" replaced with equally surly women, and you'll get the picture. Overall, my stay at Quality Inn was horrendous. I will never book here again and strongly advise others to look elsewhere for accommodation.
Stayed 1 night in Aug 2024