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Comfort Inn

2.5 star property

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Photo gallery for Comfort Inn

Property amenity
Exterior
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
223 W 2nd St, Portales, NM, 88130
  • Blackwater Draw Museum
    ‪19 min walk‬
  • Al Whitehead Field
    ‪2 min drive‬
  • Cannon Air Force Base
    ‪27 min drive‬
  • Clovis, NM (CVN-Clovis Municipal)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

Holiday Express & Suites Portales by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (322)
The price is €132
for 1 room
includes taxes & fees
13 Apr - 14 Apr
Holiday Express & Suites Portales by IHG

About this property

Comfort Inn

Hotel with free breakfast, near Al Whitehead Field
This smoke-free hotel features a fitness centre, a 24-hour business centre and laundry facilities. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and multilingual staff assistance.
Comfort Inn offers 50 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn. During your stay, you're just a quick walk from Portales Public Library. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, meeting rooms and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 1.3 mi (2.1 km) from Al Whitehead Field and 11.1 mi (17.9 km) from Blackwater Draw Museum
WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available daily. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Comfort Inn. Free self parking is available.

This Portales hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Portales
Hotel Portales Inn Portales
Portales Portales Inn Hotel
Hotel Portales Inn
Portales Inn Portales
Portales Portales
Plus Portales Inn Hotel
Portales Inn Portales
Portales Inn Hotel Portales
Comfort Inn Hotel
Comfort Inn Portales
Comfort Inn Hotel Portales
Best Western Plus Portales Inn

Comfort Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 225 out of 342 reviews
Rating 8 - Good. 80 out of 342 reviews
Rating 6 - Okay. 23 out of 342 reviews
Rating 4 - Poor. 7 out of 342 reviews
Rating 2 - Terrible. 7 out of 342 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Luz Mireya

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kaili

Travelled with family and small children
Booked this hotel on a whim for a Christmas trip 6 hours from home with infants. Everything was great and would highly recommend this hotel / will stay here again when needed in the future
Stayed 3 nights in Dec 2024

6/10 Okay

N Ray

Business traveller
Limited Housekeeping
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quite relaxing place to stay during a very busy trip.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dianne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Eugene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is noisy. The room doors are a real hazard for safety. The doors are sprung very heavy. Impossible to prop open for taking luggage into a room. The doors are dangerous and anyone with a walker, a cane, or has poor stability is in danger from foots slamming shut. The walls shake when doors slam shut. The hotel has big windows that rattle with loud traffic close to the hotel. The hotel charges Las Vegas prices for the rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

James, Midland

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and clean. The beds were comfortable. Loved how quiet it was even though we had kids. Front staff were super friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Staff is friendly, hotel nice, good distance to places to eat and drink.
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Stayed 2 nights in Sep 2024

10/10 Excellent

LINDA K

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
small room but all very nice...
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer

The room has a musty locker room smell that would not go away.
Stayed 2 nights in Oct 2024

10/10 Excellent

rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, amenities
Average
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Lowell

Stayed 2 nights in Sep 2024

8/10 Good

Ivan

Business traveller
Stayed 6 nights in Aug 2024

8/10 Good

cheryl

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except it took forever (over 5 minutes) for the water in shower and sink to get warm and then a little longer to get hot.
Stayed 3 nights in Sep 2024