Quality Inn & Suites

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn & Suites

Premium bedding, desk, iron/ironing board, free WiFi
Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi
Exterior
Lobby
Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Pet-friendly
  • Free WiFi

Explore the area

Map
738 Main Street, South Portland, ME, 04106
  • Maine Mall
    ‪4 min drive‬
  • Maine Medical Center
    ‪6 min drive‬
  • Hadlock Field
    ‪6 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪7 min drive‬

Room options

Suite, Multiple Beds, Non Smoking

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 King Beds

Suite, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn & Suites

Hotel with free breakfast, near Maine Mall
Along with a 24-hour front desk, this hotel has free newspapers and a garden. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area and a vending machine.
Quality Inn & Suites offers 105 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This South Portland hotel provides complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a daily basis.

The free breakfast at Quality Inn & Suites gets good marks from our customers. During your stay, you'll be within walking distance of Casco Bay. Features include free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Maine Mall and 6 minutes from Maine Medical Center
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Quality Inn & Suites also features a vending machine, a garden, and a picnic area. Self parking is free.

Smoking is allowed in designated areas at this South Portland hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Quality Inn South Portland
Quality South Portland
Quality Inn & Suites Motel
Quality Inn & Suites South Portland
Quality Inn & Suites Motel South Portland
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites South Portland
Quality Inn & Suites Hotel South Portland

Quality Inn & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 255 out of 1004 reviews" "
Rating 8 - Good. 314 out of 1004 reviews" "
Rating 6 - Okay. 203 out of 1004 reviews" "
Rating 4 - Poor. 132 out of 1004 reviews" "
Rating 2 - Terrible. 100 out of 1004 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Richard, greenfield

Liked: Cleanliness, staff & service, amenities
Nice breakfast included. Convenient parking. Value.
Stayed 1 night in Oct 2024

4/10 Poor

Leta

Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Nice property for the price. Very helpful staff. Enjoyed the hot breakfast in the am. Overall good stay.
Stayed 1 night in Oct 2024

8/10 Good

norma

Travelled with partner
Liked: Cleanliness, staff & service
Room was clean and spacious. The bathtub was clean but worn out and should be replaced. Overall, not a bad room although quite noisy with quests moving about.
Stayed 1 night in Oct 2024

6/10 Okay

Jami

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Corey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Average
Average, we rented a kitchenette room, beds and pillows were comfortable and clean, it felt like we slept in the clouds. Bathroom not as good, shower curtain had mold. Coffee maker had old coffee grounds and the tray also had mold, we didn’t use it. There was a new fridge and even a dishwasher with pods in there, we were there for just a night so we didn’t test it. It looks like the room had just been recently renovated with the exception of the bathroom. I’d say it was good enough for what we needed, price was pretty good. NO bedbugs which is always a plus.
Stayed 1 night in Oct 2024

4/10 Poor

Shelley

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The locks weren't aligned into door frame. Bathtub was dirty. I complained and after an hour they came and tried to clean it. They couldn't get the ring around the tub cleaned. Turned out to be stained with rust and dirt.
Stayed 2 nights in Oct 2024

6/10 Okay

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable. Breakfast was ok. Didn't much like the front office attitude.
Stayed 1 night in Oct 2024

2/10 Terrible

Steve

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Madeline

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the queen beds had dirt, hair, and some stains on the inside sheets. I was given fresh sheets but had to change the bed myself. There was a bit of lint and crumbs under the desk area. The hair dryer was not set up and in fact had the wires that would be needed to connect it to the wall exposed and the original packaging for the hair dryer was sitting on the counter.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here.
I would not recommend this motel to anyone. The pictures online arent for this place. The only picture that looked accurate was the outside main building and the check in area. The motel is very outdated. It reminded me of what a low income efficiency apartment would look like. At check in there is a typed up piece of paper hanging on the wall mentioning something about if you don't like the cleanliness of your room you have 20 mins. to recieve a refund, this should of been the first red flag. The "suite" had a mirror barely hanging on the wall, the floor had old paint stains and something sticky on it, the bathtub was dirty. There wasn't a locked main door to get to your room so anyone could walk up to your door. In the room, the back door lock in the sleeping area was broke off, it did not feel safe there. We basically walked through and didn't end up staying there. I should of taken pictures, I wish I took pictures but I wanted to get out of there as fast as I could. Good luck getting a hold of the front desk. I called multiple times over a couple of days and nobody answered the phone. Someone however did answer on the reservation line, go figure. She transferred me to the main desk but still no answer, it would hang up after several rings. Read the reviews and steer away from this place.
Stayed 1 night in Oct 2024

4/10 Poor

Terry, moore

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

June

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had quite possibly the worst experience staying at this hotel and Expedia’s customer service has been beyond subpar. I feel my claim for compensation has been dismissed and that Expedia’s or the hotel’s customer service don’t care that I spent nearly $760 for two nights in a place I couldn’t stay or feel safe in. I was attending a memorial, but couldn’t check in until the wee hours of the morning as my friends and I were driving from New York. After cancelling a room at another hotel that couldn’t accommodate our late arrival, I booked a room at the Quality Inn based on photos of the rental and paid in full. I was expecting bare bones and was fine with that. This looked decent. It was a suite that slept up to 6. Two queens and one pull-out couch. I was given an opportunity to cancel up until the day before, but went ahead with the booking, assuming all was fine. Upon arrival just after 4am, we noticed that the check-in desk was shabby. I was fine with that. As long as the room was clean, my fellow guests were fine with it, too. On our way to our room, we noticed the stairwell had peeling paint and the carpet was dirty. As it’s a common area, while it felt a little seedy and we were a little taken aback, we just wanted to shower and get to bed so we could attend the funeral the later that morning. When we got to our room, the door was propped open, which alarmed us all. We walked into the room and we could immediately see it was filthy. The pullout couch was grimy an
Stayed 2 nights in Oct 2024

2/10 Terrible

Diana

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dee Dee

Liked: Cleanliness, staff & service, property conditions & facilities
This was a good value--clean rooms, comfortable bed, and great breakfast, with hot and cold items. More than met expectations, and very convenient to the interstate.
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Your hotel had a bar which was nice after our long day of driving to have a nightcap.
Stayed 1 night in Sep 2024

4/10 Poor

LISA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Did not feel safe in area. Property not well represented in Expedia, much different than expected. Looked trashy and unkept.
Stayed 1 night in Oct 2024

4/10 Poor

Rosendo

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Abigail

Liked: Staff & service
Good overnight for a cheap price!
The stay was great for the price! There was a mysterious stain in the bathtub but you can't have everything in this world.
Stayed 1 night in Oct 2024

6/10 Okay

Robin

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Brian

Stayed 1 night in Oct 2024

6/10 Okay

Carrie

Travelled with family, Travelled with group
Liked: Staff & service
Not great...not terrible. Clean enough but the bathrooms could be (and should be) better
Stayed 1 night in Oct 2024

8/10 Good

Larry Duane

Travelled with partner
Liked: Cleanliness, staff & service
Cost was very reasonable, we were there for the area attractions. Just needed a place to lay our heads at night. Wasn't looking for amenities. Motel was dated, but clean. Felt as safe as any other. Had to ask front desk for paper products twice. Housekeeping was a bit lacking. Breakfast (used once in 6 days) was adequate, but please find a higher quality coffee to serve!!
Stayed 6 nights in Oct 2024

4/10 Poor

Todd

Travelled with partner
Disliked: Amenities
Disappointed in the cleanliness of the room. The walls in the room were dirty. No cold water from the sink tap. Breakfast was average.
Stayed 1 night in Oct 2024