Holiday Inn Portsmouth, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Portsmouth, an IHG Hotel

Fitness facility
Exterior
Premium bedding, desk, blackout curtains, iron/ironing board
Exterior
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • Restaurant
  • Spa
  • Hot tub
    Hot tub

Explore the area

Map
Pembroke Road, Portsmouth, England, PO1 2TA
  • Clarence Pier
    5 min walk
  • Southsea Hoverport
    6 min walk
  • University of Portsmouth
    8 min walk
  • Southampton (SOU)
    30 min drive

Room options

Premium Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed with Sofa bed

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Sea View (Minifridge)

  • Sea view
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Single Beds, Sea View

  • Sea view
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed, Accessible

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room

  • 19 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

Standard Room

  • 19 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

Standard Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed, Sea View (Minifridge)

  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Portsmouth, an IHG Hotel

Hotel with a full-service spa, near Gunwharf Quays
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Holiday Inn Portsmouth, an IHG Hotel offers 166 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages and sports massages.
Holiday Inn Portsmouth, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Clarence Pier. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with hot stone massages at the spa
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • 12 minutes by foot from Gunwharf Quays and a 5-minute drive from Portsmouth International Port
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Portsmouth, an IHG Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 4919 square feet (457 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the business-friendly Holiday Inn Portsmouth, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Portsmouth hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
On-site venue – This restaurant specialises in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Japanese, Latvian, Polish, Portuguese, Romanian, Russian, Spanish, Thai, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,919 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth Hotel
Holiday Inn Portsmouth Hotel Portsmouth
Holiday Inn Portsmouth
Holiday Inn Portsmouth, An Ihg
Holiday Inn Portsmouth an IHG Hotel
Holiday Inn Portsmouth, an IHG Hotel Hotel
Holiday Inn Portsmouth, an IHG Hotel Portsmouth
Holiday Inn Portsmouth, an IHG Hotel Hotel Portsmouth

Holiday Inn Portsmouth, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 387 out of 1008 reviews" "
Rating 8 - Good. 381 out of 1008 reviews" "
Rating 6 - Okay. 142 out of 1008 reviews" "
Rating 4 - Poor. 52 out of 1008 reviews" "
Rating 2 - Terrible. 46 out of 1008 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think the staff do s great job but could use a few more as they were quite stretched. The price was very high, we paid 300 for 3 nights last year, this time it was 850 for the same 3 nights.
Stayed 3 nights in Aug 2024

8/10 Good

Kealy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities
Had a good stay at the Holiday Inn in Southsea. Well located for old Portsmouth and walks along the front. The room was spacious and very adequate. Bathroom a bit small. The breakfast buffet was excellent value and the staff very friendly. Ideally situated for the Victorious festival.
Stayed 5 nights in Aug 2024

6/10 Okay

Amanda

Having stayed here numerous times over very long period..infact over 25 years ...i have seen this hotel dwindle away ...Always slept well but on this occasion it was like sleeping on the foor ..infact it was so uncomfortable by 4.30 it was actually causing pain ...By 6 i was delirious with no sleep at all ..got new room by 6.20 ..went to bed ..with the reason icame having ti be cancelled ...Tne manager who dealt with it done it quickly and wirh a smile..i hope the rest of the reception take note as they were not at all professional making me feel i was the problem !!..
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Stayed 1 night in Aug 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Shannon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite place! Always come here! Never disappoints
Stayed 1 night in Aug 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. We arrived early and they let us use the spa. Very pleasant stay. Thank you.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
Stayed after ferry trip for one night with family and dog. Easy to find. Car park was full but plenty of on street options directly outside. Great service and good location to explore. Breakfast was impressive for the price and appreciated the free child breakfast. Would stay agsin
Stayed 1 night in Aug 2024

10/10 Excellent

PHILIP

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbly situated Hotel for seafront and friendly staff who try and go the extra mile. Overall good value for money even in peak season.
Stayed 1 night in Aug 2024

4/10 Poor

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not a good bed for two people
We had booked a premium room but you could not swing a cat in the bathroom, could not enter and close the door, far too small for comfort. The worst part was the bed. Barely a double bed for two people. If you got to the edge you literally rolled out of bed as the mattress gave way. The air con was not working at all, but we had a fan. We had some complementary drinks in the fridge, nice touch, but they only give you one bottle of water for two people. I asked in reception if that was normal and they said YES! No offer to give us one more on a hottest day of the year. Dinner was included and the food was lovely but service was extremely slow and other customers left angry. The dinner service staff seemed very inexperienced, they were constantly gone from the restaurant but they didn't seem to be doing much to account fro their absence. Jacuzzi wasn't working, pool used by locals was crowded and people did not respect the no phones policy. Hotel greatly located to the hover craft service to Isle of Wight, reasonable parking fee of £5 but there is a lot they need to get right and beds are most important and we didn't get much sleep. Room and bed are fine for ONE person not two.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The room, food and staff was all amazing and the staff was really friendly
Stayed 7 nights in Aug 2024

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay at the hotel was good. Unfortunately, the restaurant for 2 meals and 3 drinks at over 70 pound was a bit expensive. And they added on Over 6 pound service charge which I disagree with unfortunately I didn't see it until I paid the bill and give him a tip , The jacuzzi wasn't working and apparently someone.Mentioned , it hadn't been working for over five months, So Why advertise it if it doesn't work ??
Stayed 3 nights in Aug 2024

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel was very average. The air conditioning was poor and tbey were aware of this because we were left a broken fan in our room. The bathroom was very snug but clean. On arrival, we were greeted with a very indifferent response from the front desk about an issue with our stay and booking. No apology offered and no offers of trying to sort the issue or make our stay more pleasant. I had booked this room the previous month and had tried to move the date (they were full on the date i wanted), Expedia would not refund me. They rang the front desk who have the, 'final say', apparently but they refused too. It transpired that Expedia were asking the other Holiday Inn in Portsmouth by mistake so when i raised this issue to find that 'Peter' didnt exist at my hotel, the girl couldnt have cared a jot. It took 7.5 hours to drive to this hotel for one night or lose £140. I will not being booking through either the hotel or Expedia again. Very disappointing.
Stayed 1 night in Aug 2024

10/10 Excellent

Aijuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were extremely big, though the sofa bed wasn't that comfortable, and the staff was really friendly!
Stayed 3 nights in Aug 2024

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice stay
We had a nice stay in this hotel. Kids loved free minibar in the room :) Fair price of parking. We would definitely stay again in Holiday Inn Portsmouth.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my partner stayed at this hotel for his birthday and the staff went above and beyond!! Decorating the room for me per request, nothing was too much trouble. Will definitely be back again!
Stayed 1 night in Aug 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Deborah

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly disappointing
Slightly disappointing - Travelodge experience but not Travelodge prices!
Stayed 2 nights in Aug 2024

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024