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Holiday Inn Portsmouth by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Portsmouth by IHG

Fitness facility
Exterior
Exterior
Bar (on property)
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Gym
  • Pool
  • 24/7 front desk
  • Bar

Explore the area

Map
Pembroke Road, Portsmouth, England, PO1 2TA
  • Clarence Pier
    ‪6 min walk‬
  • Southsea Hoverport
    ‪7 min walk‬
  • University of Portsmouth
    ‪8 min walk‬
  • Southampton (SOU)
    ‪43 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed, Sea View

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Sea View (Minifridge)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Sea View (Minifridge)

  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Sea View

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Sea View

  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room

  • 19 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Standard Room

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room

  • 19 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Sea View (Minifridge)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Sea View (Minifridge)

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (1005)
The price is €149
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

About this property

Holiday Inn Portsmouth by IHG

Hotel with a full-service spa, near Portsmouth Historic Dockyard
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Holiday Inn Portsmouth by IHG offers 166 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages and sports massages.
Holiday Inn Portsmouth by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Clarence Pier. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • 13 minutes by foot from Gunwharf Quays and a 5-minute drive from Portsmouth International Port
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Portsmouth by IHG offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 4919 square feet (457 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the business-friendly Holiday Inn Portsmouth by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Portsmouth hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
On-site venue – This restaurant specialises in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Japanese, Latvian, Polish, Portuguese, Romanian, Russian, Spanish, Thai, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,919 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from February 24 2025 to February 28 2025 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth Hotel
Holiday Inn Portsmouth Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth By Ihg Portsmouth
Holiday Inn Portsmouth by IHG Hotel
Holiday Inn Portsmouth an IHG Hotel
Holiday Inn Portsmouth by IHG Portsmouth
Holiday Inn Portsmouth by IHG Hotel Portsmouth

Holiday Inn Portsmouth by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 384 out of 1000 reviews
Rating 8 - Good. 379 out of 1000 reviews
Rating 6 - Okay. 138 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Nice but looking tired and tatty
We have stayed at the Holiday Inn, Portsmouth for many many years as its at a good location and has comfortable rooms. The service is good but weve noticed a determination in the fixtures and fittings over the padt couple of years. This trip in December 2024, the deterioration has got worse with tired looking rooms worn and dirty carpets and bathrooms in need of a refresh. The whole hotel really needs a full refurbishment. Just looking out of the windows, the window sills are dirty and covered in a green slime. However, the reception staff are always nice and courteous. Come on IHG spend some money and give this lovely hotel a makeover.....but that costs money doesn't it!
Stayed 2 nights in Nov 2024

6/10 Okay

Alastair

Travelled with family
Prepaid parking does not mean hotel parking, ended up on the street. Service was very slow and many items unavailable.
Stayed 1 night in Nov 2024

2/10 Terrible

ILKER

Business traveller
Disliked: Staff & service, property conditions & facilities
No Heating at Night
Reception staff was not really welcoming and not providing enough information about the hotel facility without we are asking for it, rooms were out dated and heater was not turned on , there was no way to control it as it was central heating, radiator never turned on during winter night and they provided portable heater but you are paying around £100 per night and you sleep in a cold room was not acceptable, I wouldn’t recommend and never will stay again ever
Stayed 1 night in Nov 2024

8/10 Good

Veronica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel and facilities.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service… but
Good service but window did not shut completely in room and it looked like Temperature control did not work either. Also coffee maker did not work. But there was a kettle and that worked fine. Room was clean as expected. Also this is the second time I have stayed here and the bar ran out of slimline tonic both times!
Stayed 3 nights in Nov 2024

8/10 Good

Mike, Reading

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's showing its age, looks the same as when I stayed there a few years ago. Time for a refurbishment methinks.
Stayed 2 nights in Nov 2024

8/10 Good

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money with car parking fee included, rooms are on the small size, breakfast was excellent
Stayed 1 night in Nov 2024

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Decent place to stay. Breakfast was really good except the coffee from the machines is terrible. Room was clean and comfortable. Location was good for beach and gunwharf. Would stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, easy check in, great room!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
As usual we had an enjoyable stay, good food and helpful staff very friendly
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

matthew

Stayed 3 nights in Oct 2024

2/10 Terrible

Balbinder, Cardiff

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Justine

Travelled with partner
Maintenance going on most of the day on the floor above - which was very noisy
Stayed 2 nights in Nov 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Good stay great location most facilities good welcoming staff
Stayed 2 nights in Nov 2024

4/10 Poor

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More Holiday Nightmare rather than Holiday Inn
Furniture was well worn, food was dreadful, reserved parking meant you could park on the street and then they try to overcharge me by 25%. Strangely I won’t be staying again.
Stayed 1 night in Oct 2024

2/10 Terrible

Charlie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My reccomendation is, Do not book this hotel SPA is miss advertised. They do not have a spa person or area. Steam room and sauna are not working properly. Jacuzzi hasn't been working for 8 months not sure if it is yet Facilities are dirty and old and broken. Just look for yourseves. Staff not acknowledging any complaints neither are they within there own 48hr SLA. Customer service at hotel and remote don't respond and ignore. We checked out with a long line of complaints in front of us. Hotel staff were refunding car park to get rid of customers rather than delayed with issues reported. They advise they can't do anything to help yet they don't help remotely. Still not heard back now from customer service been two weeks since raising complaint. As Expedia keep asking for me to review I will. :) Breakfast is a total joke quality and price. £16.95 Just walk up road to small local places much cheaper and much better. £7 for a pint at bar. My advice book the ibis. Half the price and brand new. Go to an actual spa, pool etc as this place is not what's advertised. I would rate this a 2.5 star hotel. I spend most my time in hotels and I couldn't believe how bad this Is for the price.
Stayed 5 nights in Oct 2024

6/10 Okay

Frederick

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Comfy but didn’t have facilities as promised
Bed v comfy. But had booked because of the jacuzzi and this was out of service. Also the tv only had 6 channels programmed and the service on these was spotty too
Stayed 1 night in Oct 2024

10/10 Excellent

GARRON

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was uncomfortable and pillows too thin
Stayed 1 night in Oct 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Donna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and good facilities. Great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable room with a great view. Very easy to walk to places we wanted to go to.
Stayed 2 nights in Oct 2024