Red Roof Inn Norfolk - Portsmouth - Reviews, Photos & Rates

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Dates

January 2025

February 2025

Superior Room, 1 King Bed, Accessible, Non Smoking | Accessible bathroom

Superior Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, free cots/infant beds

Overview
Rooms
Location
Policies

Popular amenities

Housekeeping

Parking included

Laundry

Pet-friendly

Air conditioning

24/7 front desk

Explore the area

925 London Boulevard, Portsmouth, VA, 23704

Portsmouth Naval Shipyard Museum
16 min walk
KFC
1 min walk
Harbor Park Station
4 min drive
Norfolk, VA (ORF-Norfolk Intl.)
19 min drive

Room options

Desk, laptop workspace, blackout curtains, free cots/infant beds

Superior Room, 1 King Bed, Smoking

37 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking

26 sq m
Sleeps 4
2 Double Beds

Superior Room, 1 King Bed, Non Smoking

37 sq m
Sleeps 2
1 King Bed

Superior Room, 1 King Bed, Accessible, Non Smoking

26 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

26 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Smoking

26 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Double Beds, Smoking

26 sq m
Sleeps 4
2 Double Beds

Similar properties

Pool

Parking included

Air conditioning

Breakfast available

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Red Roof Inn Norfolk - Portsmouth

Hotel in Portsmouth with free parking

Along with coffee/tea in a common area, this hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, express check-out and free newspapers are on-site.

Red Roof Inn Norfolk - Portsmouth offers 57 air-conditioned accommodations with coffee/tea makers and free toiletries. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Norfolk - Portsmouth. During your stay, you'll be within walking distance of Commodore Theatre. Features include free WiFi in public areas and free self-parking, plus laundry facilities.

Free WiFi
Free self-parking
Amenities include free newspapers in reception, laundry facilities and a lift
9 minutes by car from Old Dominion University and 15 minutes from Virginia Beach Town Center
Cats and dogs welcome for a fee (restrictions apply)

As a guest of Red Roof Inn Norfolk - Portsmouth, you'll find a vending machine, a picnic area, and coffee/tea in common area. WiFi is free in public spaces. Red Roof Inn Norfolk - Portsmouth also features complimentary newspapers in the lobby, laundry facilities, and express check-in. Free self parking is available.

Smoking is allowed in designated areas at this Portsmouth hotel.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Coffee and tea in common areas

Things to do

TV in common areas

Family friendly

Free cot
In-room microwave
In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Vending machine

Guest services

Housekeeping (daily)

Outdoors

Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Desk
Free local calls
Free long-distance calls
Heating
Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

This property allows guests 18 or over to check in with valid military ID

Access methods

Staffed front desk

Pets

Pets: USD 15 per pet, per night (maximum USD 105 per stay)
Only dogs and cats are allowed
Maximum 2 (weight limit: 80 lb per pet)
Pets cannot be left unattended
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Red Roof Inn Norfolk - Portsmouth Reviews

5.6

5.6/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

2/10 Terrible

Amanda

22 Sept 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

the hotel itself was fine the clerk on the other hand was rude and wouldnt provide his name when asked didnt want to answer anything I asked very poor customer service.

Stayed 1 night in Sep 2024

8/10 Good

Shalyn

19 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Takima

19 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

6/10 Okay

Tracey

Travelled with family

17 Sept 2024

Its was ok

Stayed 1 night in Sep 2024

2/10 Terrible

Kais

Business traveller

15 Sept 2024

Disliked: Cleanliness, amenities, property conditions & facilities

STANK SO BADLY HAD TO LEAVE 4AM TOO LOUD MUSIC AND BASS COULDN'T REST

Stayed 1 night in Sep 2024

2/10 Terrible

Monica

Travelled with family and small children

3 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Horrible customer service. Definitely not worth the price. Lied about placing a military discount on my reservation.

Stayed 2 nights in Aug 2024

4/10 Poor

Alis

Travelled with family

1 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The unit was dirty, it seems they didn't swept it, the toilet with pee. Some stained sheets.

Stayed 1 night in Aug 2024

6/10 Okay

Brian

31 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

alfredo, irmo

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff very organized

Stayed 1 night in Aug 2024

10/10 Excellent

Carol

29 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Room comfort

Not a good area

Stayed 1 night in Aug 2024

8/10 Good

Mark

24 Aug 2024

Good but rough part of town

Stayed 2 nights in Aug 2024

8/10 Good

Eben

Travelled with partner

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was not bad at all. The staff were friendly and courteous. The room was clean. It was a bit noisy from the cars racing by but I suppose that will be as it is next to a busy road. I would have preferred a coffee station inside the room but that is neither here or there. It served its purpose as we just slept there.

Stayed 1 night in Aug 2024

10/10 Excellent

alfredo, irmo

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very clean and good staff definitely coming back

Stayed 4 nights in Aug 2024

6/10 Okay

Oanh

22 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with group

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I no sooner arrived and a couple of hours later I had to leave for a family emergency. The gentleman at the front desk was very helpful and refunded my account for the unused day without a problem. I have stayed at the Hampton in VA Beach. They had horrible customer service. I will be staying with you guys.

Stayed 3 nights in Aug 2024

2/10 Terrible

Venolia

Travelled with family and small children

18 Aug 2024

I checked in but couldn’t stay at the property. The scent of marijana was strong in the check in area and the outside looked area looked very unsafe. I am asthmatic and had booked a non smoking room so this could not work. I had to get other accommodations for the night.😡

Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Business traveller

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

alfredo, irmo

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff is the best really good team manager has on site and very professional and friendly definitely will stay at this location again

Stayed 7 nights in Aug 2024

2/10 Terrible

Chinmay

Travelled with family

12 Aug 2024

Disliked: Cleanliness, property conditions & facilities

It was very very dirty place. Roaches insects were everywhere in the room. Rooms were stinking like rotten eggs. I would not recommend anyone to book this property even with free of cost. Generally, i don’t write reviews but this place was horrible.

Stayed 1 night in Aug 2024

8/10 Good

Lyneza

Travelled with family

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Aug 2024

6/10 Okay

Caroline

11 Aug 2024

Liked: Staff & service, room comfort

Stayed 1 night in Jun 2024

2/10 Terrible

Hillary

9 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family

6 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mold and water bugs!

Me and my familys rooms smell moldy and bad I was in room 122 and my brother was in room 113. It was hard to sleep in the room cause of the smell and when I woke up on Sunday there was a dead water bug under the desk in my room and the and dead roache by the mini refrigerator. And I have taking pictures. After driving back home I developed a very deep cough and headache. I know what mold is cause I remolding apartment and many house in my time. I am certified mold detector. And my stay wasn't happy at all and my family. This is unacceptable and unhealthy for anybody stay.

Stayed 3 nights in Aug 2024