SureStay Plus Hotel by Best Western Highland Poughkeepsie

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western Highland Poughkeepsie

Front of property
BBQ/picnic Area
Standard Room, Multiple Beds, Non Smoking, Refrigerator (with Sofabed) | Desk, laptop workspace, blackout curtains, soundproofing
Business centre
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Laundry
  • Pet-friendly
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Parking included

Explore the area

Map
3423 US Highway 9W, I-87 Exit 18 to I-9W, Highland, NY, 12528
  • Walkway Over the Hudson State Historic Park
    5 min drive
  • Mid-Hudson Bridge
    8 min drive
  • Poughkeepsie Bridge
    10 min drive
  • Montgomery, NY (MGJ-Orange County)
    40 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

SureStay Plus Hotel by Best Western Highland Poughkeepsie

Hotel in Highland with free breakfast and 24-hour business centre
Along with a 24-hour business centre, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, Charcoal grills, a picnic area and ATM/banking services are on-site. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Highland Poughkeepsie offers 44 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels.

This Highland hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Highland Poughkeepsie. During your stay, you'll be close to Culinary Institute of America. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Amenities include a 24-hour business centre, laundry facilities and an ATM
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Franny Reese State Park and 5 minutes from Walkway Over the Hudson State Historic Park
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly SureStay Plus Hotel by Best Western Highland Poughkeepsie. Free self parking is available. A complete renovation of SureStay Plus Hotel by Best Western Highland Poughkeepsie was completed in July 2021.

This Highland hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The cardholder on the card used for reservation must be present at the time of check-in; if not available, an authorization form must be filled prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 100 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 100 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Super 8 Highland Ny
Super 8 Ny Hotel Highland
Super 8 Highland Ny Hotel
Super 8 Wyndham Highland NY Hotel
Super 8 Wyndham Highland NY
Super 8 by Wyndham Highland NY
SureStay Plus Hotel by Best Western Highland Poughkeepsie Hotel

SureStay Plus Hotel by Best Western Highland Poughkeepsie Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 271 out of 798 reviews" "
Rating 8 - Good. 265 out of 798 reviews" "
Rating 6 - Okay. 133 out of 798 reviews" "
Rating 4 - Poor. 68 out of 798 reviews" "
Rating 2 - Terrible. 61 out of 798 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Sherri, Minesing

Nothing unique about. It was quiet. Staff need training in all areas, especially customer service.
Stayed 1 night in Sep 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Susan

Staff was great. Room was clean. A bit noisy.
Stayed 2 nights in Sep 2024

8/10 Good

Cindy-Lou

Stayed 3 nights in Aug 2024

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel
Solid hotel, seems relatively new. Does accept pets so dog barking in evening, but not through the night.
Stayed 1 night in Sep 2024

10/10 Excellent

Shunta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Quanda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Humphrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff .
Stayed 1 night in Sep 2024

6/10 Okay

Eve

Liked: Cleanliness
Average hotel
Bed and pillows were not very comfortable. Breakfast was minimal. Hotel was clean, but there was nothing special about it.
Stayed 1 night in Aug 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, basic hotel. Lots of parking. Wi-Fi works. Breakfast is pretty basic. The woman at the front desk quickly solved the problem when the room I reserved had been given away.
Stayed 2 nights in Aug 2024

8/10 Good

Claudine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The Check-in process was quick and efficient with great customer service at the Front Desk. The room was fairly spacious and the queen-sized beds were soft and comfortable, however there was an area on my mattress that was sunken a bit. The room amenities were as expected and we had no issues with noise during our stay. We were able to adjust our room temperature with the AC whenever it got too cold or too warm which aided in a comfortable stay. The bathroom had sufficient space and storage area, and we were able to get new, clean towels and tissues upon request. We felt at home. The hotel is small yet charming; It has a lovely lobby, lounge and dining area that can be utilized 24/7. We were satisfied with the free breakfast options provided (apples & peaches, cereals and milk, orange & apple juices, yogurts, oatmeal, granola bars, muffins, boiled eggs, bacon cheese egg on a bagel, and bagels that can be paired with butter, peanut butter, and jelly). The breakfast area has a microwave, toaster, hot water dispenser, and an iced water dispenser. The coffee and tea area was excellent as we could indulge in our coffee and tea 24/7. The laundry area is accessible 24/7 with 1 washer & 1 dryer machine. The Front Desk staff was always helpful or happy to assist. The hotel has a lot of free parking space and the area felt comfortable and safe. Overall, given the location, quality of service and amenities provided, it was a good value, a comfortable stay and I'd happily stay here agai
Stayed 10 nights in Aug 2024

8/10 Good

Joan

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Aug 2024

8/10 Good

Marielin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty good, the only issue was that the room did smell like cigarettes, so I made sure to tell this to the front desk because I didn't want to be blamed for it. They offered to send someone to clean the filter but that wasn't necessary. Breakfast was not good compared to others SureStays but we found something to eat.
Stayed 1 night in Aug 2024

10/10 Excellent

Benzion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff were very nice. The girl at the front desk was extremely friendly and helpful, but I must say that the vending machine for drinks was out of order and the ice machine was not working.
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Newer rooms. Pretty clean. Breakfast was lackluster.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy the amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Lynette, Portland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price good for location we were taking the train in the morning.
Stayed 1 night in Aug 2024

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Fred

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Stayed 1 night in Jul 2024

10/10 Excellent

Eunice

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, pleasant and comfortable atmosphere. We felt safe. The staff was friendly and helpful. A breakfast was simple, but varied and satisfying.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maxime

Stayed 1 night in Jul 2024