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The Beaches Hotel

3-star property
Beach Road East East, Prestatyn, Wales 09 725 22 184
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3.6 out of 5
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See all 8 ebookers Reviews

"Staff at hotel excellent, service and food in the restaurant very good; our room we felt could have done with a little tlc, not as clean as we would h ... " More

By a verified traveller on Mon 02 Sep 2019

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Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double with Coastal View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room Sleeps 4

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Quadruple Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of The Beaches Hotel and Spa's great location. During your stay, you're just a quick walk from Prestatyn Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 3 bars.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the bistro
  • Full breakfast served weekends for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Prestatyn Beach and 7 minutes on foot from Offa's Dyke National Trail - Northern Terminus

The Beaches Hotel and Spa ratings based on 8 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Beaches Hotel and Spa

Everyone (5) Couples (1) Family (1)
3 out of 5
Staff at hotel excellent, service and food in the restaurant very good; our room we felt could have done with a little tlc, not as clean as we would have liked. Overall we had a good stay.

Posted by on 2 Sep 2019

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Comment from Hotel Management

15 Oct 2019 by Manager

Hi Thank you for taking the time to leave this review. I am sorry that you felt like the cleanliness was not up to standard. I am unsure as to why this was as we pride ourselves on our cleanliness. We do hope that you can visit us again. Kind regards

1 out of 5
The toilet seat was losing its enamel so the wood was showing ,not hygenic but the best part of my stay was the visious bull dog they have working in the breakfast room she needs to go. She has no people skills what so ever and doesn't think twice than to start an argument in the middle of a busy room ,a horrible woman who probably hasn't had any for many years...

Posted by on 10 Aug 2019

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4 out of 5
Noooooooooooooooooooooooooooooooooooooooooooooooo.

Posted by on 13 Jul 2019

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Comment from Hotel Management

28 Aug 2019 by Manager

Thank you for leaving this review. I am sorry but not really sure how to reply to it. Kind regards

5 out of 5
Great food and top spot for greatest show on earth ... sunset!

Posted by on 30 Jun 2019

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Comment from Hotel Management

28 Aug 2019 by Manager

Hi Thank you for this lovely review. We hope that you can visit again very soon. Kind regards

4 out of 5
Nice and clean and well run hotel There for a wedding which was put on perfectly

Posted by on 7 Jun 2019

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Comment from Hotel Management

30 Jun 2019 by Manager

Thank you for taking the time to leave this review. It is great to hear that you enjoyed the wedding that you attended and we hope that you can come again very soon. Kind regards

4 out of 5

Convenient hotel

I was only in Prestatyn for two days, but the hotel was super. Staff upgraded me to a sea facing room at a small extra cost. Facilities were excellent.

Posted by on 7 Jan 2018

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Comment from Hotel Management

24 Jan 2018 by Manager

Hi Thank you for taking the time to leave this review. It is great to hear that you enjoyed your visit and we do hope you can visit again. Kind regards

3 out of 5

Somewhere between OK and grim.

Pros: The lift
Cons: Everything beyond the reception desk and the lack of staff. Most important though is the terrible bed.
Location: This was a work visit. There is absolutely nothing that would make me visit Prestatyn voluntarily.
The reception area was quite pleasant and the lady behind the desk was very helpful and friendly. The lift to the third floor was useful too. The room was very small, meant to be a double but the bed is a 3/4 and pushed under the window on one side. The room was in a mansard rood and the Velux window had weird curtain held unsuccessfully by two poles. Someone should tell the management that Velux make some really excellent blinds. I did try to buy a drink in the bar but there was no staff available to serve so I gave up. The bed was the real problem. It was hideously uncomfortable and resulted in a very poor night for me. I have just driven 350 miles and was tired, very tired. It's a bit fundamental is a bed in a hotel. A hotel is just a bed for the night. Sleeping is the objective but if the hotel has the cheapest, nastiest mattresses the whole thing is a failure. I will never go back to this hotel. The bathroom was just beyond its service life and needed ripping out and refitting. TV remote almost made me wretched. Suspicious sticky deposits. Uhh. Carpark is other side of the road and gave me no confidence. There is some kind of prison opposite, at least it looks like one. I brought all of may kit into the room and left the car empty just in case.

Posted by , from UK on 30 Nov 2017

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Comment from Hotel Management

15 Dec 2017 by Manager

Hi Fred Thank you for taking the time to leave this review. We will look into your comments. Kind regards

5 out of 5
On the whole this hotel is very good,we have stayed a few times,my only down side is the bar food and drinks is quite expensive. But will be staying there again .

Posted by on 6 Aug 2017

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Comment from Hotel Management

6 Sep 2017 by Manager

Thank you for taking the time to leave this review. We hope you visit again very soon. Kind regards

About the The Beaches Hotel

Location Beach Road East East, Prestatyn, Wales LL19 7LG

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. An indoor pool, spa services, and a terrace are also featured at The Beaches Hotel and Spa. The hotel can provide wedding services and tour/ticket assistance. Self parking is free. This 4-star Prestatyn hotel is smoke free.

  • 79 guestrooms or units
  • 3 levels
  • 3 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Prestatyn Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

The Beaches Hotel and Spa offers 79 accommodations with a hairdryer and free toiletries. Each accommodation is individually decorated. LCD televisions come with digital channels. Bathrooms include a shower. This Prestatyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Heating
  • Fan
  • Ensuite bathroom
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast on weekends from 7:30 AM and 10:00 AM.

The Beaches Hotel and Spa has a restaurant on site.

Promenade Bistro Bar – Overlooking the ocean, this bistro serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Rafting nearby
  • Boat tours nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Free bicycles nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include hot stone massages, facials and body treatments.

  • Hot stone massage
  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The onsite parking area has vehicle height and length restrictions of 6.8 feet high and 9.8 feet long (2.1 meters high and 3 meters long).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Noise-free rooms not guaranteed
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property is not currently implementing any enhanced cleaning measures
  • No lifts
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 per person
  • Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beaches Hotel Prestatyn
  • Beaches Prestatyn
  • The Beaches Hotel
  • The Beaches And Spa Prestatyn
  • The Beaches Hotel and Spa Hotel
  • The Beaches Hotel and Spa Prestatyn
  • The Beaches Hotel and Spa Hotel Prestatyn
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.