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HC Hotel Magec

4-star property
Calle Cupido, 11, Puerto de la Cruz, Tenerife 09 725 22 184
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2.8 out of 5
See all 12 ebookers Reviews

"The accommodation was spotlessly clean at all times. The staff were very helpful. We only had breakfast in the hotel and there was a good variety exce ... " More

By a verified traveller on Fri 17 May 2019

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Double Room (2 adults and 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room (2 adults and 2 children)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room (3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, Sea View (2 adults)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room (Teide view, 2 adults)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at HC Hotel Magec, you're just a quick walk from Plaza del Charco. Enjoy features like free WiFi in public areas and a free manager's reception, plus an outdoor pool.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a beach bar and a swim-up bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, laundry facilities and multilingual staff
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Within a 10-minute walk of Plaza del Charco and Tenerife Beaches

HC Hotel Magec ratings based on 12 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for HC Hotel Magec

Everyone (6) Couples (4) Family (1)
3 out of 5

Posted by on 7 Dec 2019

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Comment from Hotel Management

7 Dec 2019 by Dir

su opinión es importante para nosotros, gracias por elegirnos.

4 out of 5
The accommodation was spotlessly clean at all times. The staff were very helpful. We only had breakfast in the hotel and there was a good variety except for cereals. It was well located . It was convenient to numerous cafés, restaurants, shops and the beach. The pool hours were very limited during our stay.

Posted by on 17 May 2019

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1 out of 5
1 Wort: Katastophe

Posted by on 1 Oct 2023

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Comment from Hotel Management

15 Nov 2023 by relacion con clientes

Lamentamos su impresion de nuestro hotelestamos trabajando para mejorarSaludos

3 out of 5

Posted by on 1 Mar 2023

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2 out of 5
Hyvä sijainti ja mukava uima-allas terassi. Lisäksi edullinen. Epämiellyttävä aamiaisranneke ja vain yksi huoneiston avain. Kun liikkui eri aikaan oli yritettävä sovitelle menoja jotta pääsi huoneeseen tarvittaessa - ala-arvoista. Siivousta ei tarvita joka päivä - aivan turhaa (osa ehkä haluaa osa ei). Hyllytilaa vaatteille vähän vaikka iso huone. Pöytä, jonka äärellä voisi esim. istahtaa ja pelata korttia kavereiden kanssa, puutuu vaikka se huoneeseen mahtuisi.

Posted by on 26 Nov 2022

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Comment from Hotel Management

20 Dec 2022 by Atencion al cliente

Hola, gracias por tomerte tu tiempo en tu comentario tu opinion es importante para nosotros, estamos en una mejora continua para atender a todos nuestros huespedes, esperamos verte de nuevo y trataremos tu opinion para mejorar todos tus comentarios.Saludos

4 out of 5
Ruoka täytyy erikoisesti mainita ; loistava aamiainen ja illallinen! Myös siistijät ansaitsevat kiitoksen! En pitänyt Calle Cupidon katuremontista enkä vastapäisen hotellin remontista sillä meteli ja pöly kantautui Magecin kadunpuoleisiin huoneisiin...Henkilökunta iloisin ilmein miellyttävää kuin myös hotellin sijainti sopiva keskustan ja rantakadun tutkintaan! Kiitos mukavasta lomasta!

Posted by on 3 Mar 2020

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Comment from Hotel Management

3 Mar 2020 by dir

Gracias por su opinión que es muy importante para nosotros,lamentamos los inconvenientes de las obras de la calle que han de terminar esta semana definitivamente. Esperamos verle de nuevo entre nosotros Saludos

1 out of 5
Établissement mal insonorisé, repas pas terrible, pour avoir pris tout compris il n y a pas de choix et le peu de cocktails étaient avec des ingrédients très bas de gamme. Ensuite personnel pas très honnête étant donné que nous avons oubliés une ceinture de marque et après envoyer un mail en expliquant je n'ai toujours pas reçu de réponse au bout d une semaine j ai appelé ils n n'ont aucun souvenir de ce mail. Grosse déception

Posted by on 21 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by relacion con clientes

gracias por su opinión y dedicar parte de su tiempo. Hemos de decirle que tiene varias opciones y no solo el todo incluido opciones como solo desayuno, Media pensión o Pensión Completa. Lamentamos lo sucedido.

4 out of 5
Kunhan katuremontti valmistuu, paikka on loistava.

Posted by on 19 Feb 2020

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Comment from Hotel Management

19 Feb 2020 by DIR

Gracias por elegir nuestro Hotel, su opinión es importante

4 out of 5
In die Jahre gekommen, aber sauber. Bad uns Zimmer in Ordnung, gepflegt. Außenbereiche zT (Tennisplatz) nicht zu benutzen da total heruntergekommen auf Grund des Alters. Kleiner Pool mit "Poolbar" auf dem Dach. Essensauswahl (Frühstück und Abendessen - Buffet) sehr groß, Dinnerauswahl wechselte jeden Tag. Allerdings alles lauwarm, kein heisses Essen. Das Personal war durchgängig sehr freundlich. Fazit: Wir haben bekommen, was wir bezahlt haben. Preis-Leistungsverhältnis sehr gut. Es ist kein luxeriöses, modernes 4 Sterne Haus, aber das kann man für den Preis auch nicht erwarten. Besser als hier bewertet auf jeden Fall, wir würden definitiv wieder kommen.

Posted by on 9 Jun 2019

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Comment from Hotel Management

19 Jul 2019 by direccion

Gracias por su opinión la cual es muy importante para nosotros Saludos

4 out of 5
Hyvä hinta/laatusuhde ja mainio sijainti linja-autoaseman läheisyydessä.

Posted by on 1 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Loly RGUEZ

muchas gracias vuestra opinión es muy importante para nosotros estamos trabajando para mejorar

About the HC Hotel Magec

Location Calle Cupido, 11, Puerto de la Cruz, Tenerife 38400

All-inclusive Details

All-inclusive room rates at HC Hotel Magec are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and select beverages included
  • In-room minibar (some restrictions)

Entertainment

  • On-site entertainment and activities

Not included

  • Premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Room service
  • Childcare
  • Spa/beauty facilities and services

  • Buffet-style meals included
  • Onsite entertainment and activities included
  • Local non-alcoholic drinks and soft drinks included
  • Additional service charge accepted
  • Surcharge for premium or imported non-alcoholic drinks
  • Minibar drinks - restrictions apply
  • Premium food items not included
  • All meals included
  • Childcare not included
  • Surcharge for premium or imported alcoholic drinks
  • Spa/beauty facilities and services not included
  • Room service not included

Property Features

Some rates at HC Hotel Magec are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of HC Hotel Magec, you'll find a seasonal outdoor pool, an outdoor tennis court, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. A rooftop terrace, a vending machine, and multilingual staff are also featured at the family-friendly HC Hotel Magec. Smoking is allowed in designated areas at this 4-star Puerto de la Cruz hotel.

  • 1 building
  • 186 guestrooms or units
  • 7 levels
  • Built in 1972
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Tour and ticket information
  • Beauty salon
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

HC Hotel Magec offers 186 air-conditioned accommodations with designer toiletries and a hairdryer. Rooms open to balconies. Each accommodation is individually decorated. Televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets and complimentary toiletries. This Puerto de la Cruz hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Deep-soaking bath
  • Television
  • Digital channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

HC Hotel Magec has a restaurant serving breakfast, lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Miniature golf on site
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Spa Services

  • Manicures and pedicures

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Minimum guest age is 18
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 6 for adults and from EUR 3 for children
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)
  • In-room safe fee: EUR 18 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HC Hotel Magec Puerto de la Cruz
  • Hotel Trianflor Puerto de la Cruz
  • Trianflor
  • Trianflor Hotel
  • Trianflor Puerto de la Cruz
  • Dania Magec Hotel Puerto De La Cruz
  • Hotel Dania Magec
  • Hotel Trianflor Tenerife/Puerto De La Cruz
  • HC Magec Puerto de la Cruz
  • HC Hotel Magec Hotel
  • HC Hotel Magec Puerto de la Cruz
  • HC Hotel Magec Hotel Puerto de la Cruz

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in January and close in December.
  • Pool access available from 10 AM to 6 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.