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My City Hotel

3-star property
Calle Blanco 13, Puerto de la Cruz, Santa Cruz de Tenerife 09 725 22 184
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4.3 out of 5
Excellent!
See all 9 ebookers Reviews

"This is my third short stay in My City Hotel. It is situated very close to the centre of town and has a big supermarket very close by , on the same st ... " More

By a verified traveller on Wed 25 Sep 2019

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Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Junior Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Hotel Description

During your stay at My City Hotel, you're just a quick walk from La Vola. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include multilingual staff, a lift and a rooftop terrace
  • Steps from San Juan Church and 3 minutes on foot from Plaza del Charco
  • Airport shuttle service available for a fee

My City Hotel ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for My City Hotel

Everyone (4) Couples (5)
5 out of 5
This is my third short stay in My City Hotel. It is situated very close to the centre of town and has a big supermarket very close by , on the same street. The rooms are very clean and the beds very comfortable. The shower is hot and has excellent water pressure. The reception staff are very friendly and will answer any questions

Posted by on 25 Sep 2019

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Comment from Hotel Management

25 Sep 2019 by MyCity

Dear Guest, Thank very much for your kindly commentary, we are so delighted that you have been choosing us for your stay in Puerto de la Cruz, everyday all our staff works in order to improve our service, so we are grateful that with did it, during your stay. See next time, best regards

5 out of 5
This hotel is very close to the centre of the town. It is great value for money and we will be staying here again in September. Thanks to the reception staff for allowing us to practice our Spanish!

Posted by on 30 Jul 2019

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Comment from Hotel Management

30 Jul 2019 by MyCity Hotel

Thank you very much for taking your time and give us such a good calification! we are really glad about your positive experience with us. Gracias!

5 out of 5
We received a very warm welcome from Bianca and got into our room a little earlier than normal checkin. The room was spotlessly clean, the beds very comfortable and the shower was excellent too. The pool area was deserted so we had the whole place to ourselves for several hours. Although it is a small pool, it was very much needed in the very hot sun and the water jets were great too. We will definitely stay here again next time we are in Puerto De la Cruz.

Posted by on 4 Jun 2019

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Comment from Hotel Management

5 Jun 2019 by Reception

Dear Guest, Thank you very much for taking your time to give us an excellent calcification, we really appreciate it. We were so glad to welcoming here and we all hope to see you again. Kind regards. MyCity

4 out of 5
Pieni kotoisa hotelli, hyvä hinta-laatusuhde. Hyvä sijainti rannan tuntumassa. Kävellen lyhyt matka eri puolille vanhaa kaupunkia. Kadun puolen parvekehuoneesta näki vuorelle ja hiukan merelle. Voisin tulla uudestaankin, ilman koronaa.

Posted by on 23 Mar 2020

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Comment from Hotel Management

20 May 2020 by Recepción

Hyvä asiakas: Paljon kiitoksia kommenttien kirjoittamisesta ja vierailustasi. Toivomme näkevämme sinut toisessa tilanteessa. Kippis, MyCity Hotel Team

4 out of 5
Nettes, modernes Stadthotel, gut gelegen. Sehr gutes Frühstück. Bei lauten Zimmernachbarn etwas ringhörig. Trotzdem empfehlenswert.

Posted by , from Winterthur on 14 Dec 2019

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Comment from Hotel Management

18 Dec 2019 by Empfangsausrüstung

Sehr geehrter Gast, Vielen Dank, dass Sie sich für unser Hotel My City entschieden haben und für Ihren Kommentar. Wir freuen uns darauf, Sie wiederzusehen, Herzliche Grüße, Empfangsausrüstung

4 out of 5

Posted by on 27 Nov 2019

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Comment from Hotel Management

29 Nov 2019 by My City

Estimado Huésped, Gracias por su alta calificación. Esperamos verle en otra ocasión. Saludos cordiales,

4 out of 5

Posted by on 6 Oct 2019

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Comment from Hotel Management

6 Oct 2019 by My City Hotel

Gracias por su calificación.

4 out of 5
Super hôtel à proximité de la place charcot et 5 Minutes de la mer

Posted by on 27 Apr 2019

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Comment from Hotel Management

3 May 2019 by MyCity

Merci beaucoup de nous avoir choisis pour vos vacances. Nous sommes heureux que vous ayez apprécié votre séjour et espérons vous revoir bientôt. Meilleures salutations, My City Hotel.

4 out of 5
Siisti ja moderni! Lisäksi todella mukava ja avulias henkilökunta. Kaikki paikat oli siistejä.

Posted by on 10 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by My City Hotel

Paljon kiitoksia mielipiteesi jakamisesta. Olemme iloisia, että nautit vierailustasi ja toivomme voivamme nähdä sinut pian. Saat tervehdyksen, My City Hotel.

About the My City Hotel

Location Calle Blanco 13, Puerto de la Cruz, Santa Cruz de Tenerife 38400

Property Features

There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly My City Hotel. This 3-star Puerto de la Cruz hotel is smoke free.

  • 50 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Airport shuttle

Room Amenities

My City Hotel offers 50 accommodations with a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Telephone
  • Iron and ironing board available
  • Desk

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.

My City Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

My City Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, debit cards and cash. Cashless payment methods are available for all transactions.

  • Contactless check-out is not available
  • Mobile key entry is not available
  • Staffed front desk
  • Contactless check-in is not available
  • Cashless transactions are available
  • Property registry number - H-38/4.315
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7.50 for adults and from EUR 3.75 for children
  • Airport shuttle fee: EUR 25 per person (one-way)
  • Airport shuttle fee per child: EUR 25 (one-way), (up to 18 years old)
  • Late check-out fee: EUR 18 (subject to availability)
  • In-room safe fee: EUR 2.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • My City Hotel Puerto de la Cruz
  • My City Puerto de la Cruz
  • My City Hotel Hotel
  • My City Hotel Puerto de la Cruz
  • My City Hotel Hotel Puerto de la Cruz

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.