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Tortuga Bay Hotel

5.0 star property
VIP Access

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tortuga Bay Hotel

Private beach, kayaking
Private beach, kayaking
Exterior
Frette Italian sheets, premium bedding, minibar, in-room safe
Outdoor dining

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Bar
  • Pet-friendly
  • Room service
  • Hot tub

Explore the area

Map
Higuey, Punta Cana, La Altagracia, 23000
  • La Cana Golf Course
    1 min walk
  • Six Senses Spa
    1 min walk
  • Coccoloba SteakHouse
    1 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    8 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Villa, 3 Bedrooms, Ocean View

Frette Italian sheets, premium bedding, minibar, in-room safe

Villa, 3 Bedrooms, Ocean View

  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Double Beds

View all photos for Beach Front Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Beach Front Junior Suite

  • 105 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Ocean View Junior Suite

  • 105 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Front Two Bedrooms Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Beach Front Two Bedrooms Suite

  • 310 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ocean View Two Bedrooms Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Ocean View Two Bedrooms Suite

  • 310 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Villa, 3 Bedrooms, Beachfront

Private beach, kayaking

Villa, 3 Bedrooms, Beachfront

  • Beach view
  • Sleeps 9
  • 2 King Beds and 2 Double Beds

View all photos for Villa, 4 Bedrooms, Beachfront

Frette Italian sheets, premium bedding, minibar, in-room safe

Villa, 4 Bedrooms, Beachfront

  • Beach view
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

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About this property

Tortuga Bay Hotel

Luxury hotel on the beach, with outdoor pool
Spend the day relaxing at Tortuga Bay Hotel's private beach, practising your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Tortuga Bay Hotel offers 30 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Beds feature Frette Italian sheets and premium bedding. 37-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

A private beach, a golf course, 8 outdoor tennis courts and a marina are featured at the hotel. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Six Senses Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps.
Our customers tell us that they can't get enough of the helpful staff at Tortuga Bay Hotel. During your stay, you're just a quick walk from Punta Cana Beach. You'll find features such as free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages, body treatments or manicures and pedicures at Six Senses Spa
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a golf course and 8 outdoor tennis courts
  • Steps from La Cana Golf Course and Six Senses Spa
  • Free airport and local-area shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Simply step outside to unwind on the hotel's beach. Enjoy a summer holiday at Tortuga Bay Hotel, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. This luxury hotel also offers an outdoor pool, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10 AM.
Tortuga Bay Hotel has 3 restaurants on site.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle
  • Area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • DVD player
  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On a private beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • Banquet hall
  • Built in 2005

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Dryer
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed in September.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Weight limit: 50 lb per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Tortuga Bay Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Property is also known as

Bay Hotel
Hotel Tortuga Bay
Tortuga Bay
Tortuga Bay Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Punta Cana
Tortuga Hotel
Tortuga Bay Hotel Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Hotel Hotel Punta Cana

Tortuga Bay Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 82 out of 89 reviews" "
Rating 8 - Good. 5 out of 89 reviews" "
Rating 6 - Okay. 1 out of 89 reviews" "
Rating 4 - Poor. 1 out of 89 reviews" "
Rating 2 - Terrible. 0 out of 89 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias!!!
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful experience
Beautiful boutique hotel, quite, nice beach, service and restaurant also excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

maria E

Travelled with partner
Liked: Amenities, property conditions & facilities
Service was excellent.,Beautiful premises . Unique!! Loved it !!
Stayed 3 nights in Jul 2024

10/10 Excellent

K Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. This is a 5 star boutique hotel that is luxurious and serene. The staff if friending and accommodating and the property and clientele are accustomed to this kind of standard.
Stayed 2 nights in Jun 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was top notch. Attention to every detail was at the forefront of our experience. With only 30 beautiful rooms on your own private beach it was the home everyone wants. Staff was attentive and we would return here again, no questions asked
Stayed 5 nights in May 2024

10/10 Excellent

Prakiti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. The service staff were impressive. The hotel is beautifully situated right by the sea. We can’t wait to go back. Thanks so much for the staff of Tortuga Bay!
Stayed 4 nights in Apr 2024

10/10 Excellent

Jose Cojab

Travelled with family
Liked: Amenities
Beautiful place
Stayed 6 nights in Apr 2024

10/10 Excellent

Jean Olivia, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view! Just lovely. Incredible service.
Stayed 3 nights in Feb 2024

10/10 Excellent

Dereje

Liked: Cleanliness, amenities, property conditions & facilities
All around top class.
Stayed 6 nights in Nov 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best trip from the moment we got off the plane. Straight to VIP area- cold beer and water etc. Bags are found and you are walked thru Security to a van to take you 15 minutes to hotel. Great service from all Embajadores team at Tortuga Bay, booked your spa your golf your dinners private yoga drivers to dinner. Carlos Antonio and Felix and Juan Julio, Antonio and his smile. Joseph was a great host too.
Stayed 7 nights in Nov 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Noemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , clean , friendly staff, good service. Very vip status . Will return next year 😊
Stayed 6 nights in Jul 2023

10/10 Excellent

Eligia

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jun 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about Tortuga is world class from the VIP service through customs, to the facilities, to the amazing service. Our ambassador Ciara was the best! She made sure every ask we had was taken care of quickly and to perfection. We will definitely revisit Tortuga again soon!
Stayed 4 nights in May 2023

10/10 Excellent

Tristram K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal Resort
The hotel, staff and grounds are were phenomenal. We will absolutely be back!
Stayed 8 nights in Mar 2023

10/10 Excellent

carlos

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Unforgettable experience Relaxing luxury with a unique Dominican flare Staff incredibly helpful with always a great smile Memorable vacation
Stayed 3 nights in Mar 2023

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
top notch
Stayed 3 nights in Jan 2023

10/10 Excellent

Lester

Stayed 3 nights in Jul 2022

10/10 Excellent

JULIA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Excellent experience
Stayed 4 nights in Jun 2022

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one of the most amazing stay at Tortuga bay! Service , surroundings, comfort A plus!! Travelled alone and it gave me the peace and serenity I needed to relax . Location was great and driving in the area was super easy. I have already booked to come back in Dec!!!
Stayed 7 nights in May 2022

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2021

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay. This hotel is JUST PERFECT.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This amazing hotel located in the east coast of the Dominican Republic is the perfect definition of paradise. Tortuga bay Punta Cana earns my 5 starts based on; Quality, Customer Connection and Going the extra mile. With paradisiac beaches, excellent dining experience, a Staff with the professionality, discretion and opportune interaction Tortuga bay goes to the TOP of my list of places to go to RELAX. Thank you Loraine and Carlos our villa managers, and all the staff in this well taken care of "stress free heaven".
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2021