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Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Exterior
Exterior
Breakfast buffet

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
320 Hillsborough St, Raleigh, NC, 27603
  • North Carolina State Capitol
    5 min walk
  • North Carolina Museum of History
    6 min walk
  • Marbles Kids Museums
    10 min walk
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    21 min drive

Room options

View all photos for Standard Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds (High Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (High Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior

The Longleaf Hotel

Pet-friendly
Parking included
Free WiFi
Air conditioning
4.8 out of 5, Exceptional, (899)
The price is €160
for 1 night
includes taxes & fees
1 Jan - 2 Jan
The Longleaf Hotel

About this property

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

Hotel with a 24-hour fitness centre, a quick walk to Raleigh Convention Center
A 24-hour fitness centre, a 24-hour business centre and self parking are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel offers 203 accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Raleigh hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel. During your stay, you're just a quick walk from Morgan Street Food Hall. Features include free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the location and the clean guestrooms
  • Just a 5-minute walk from North Carolina State Capitol and 10 minutes on foot from Marbles Kids Museums
Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and a garden are also featured at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Raleigh hotel.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Capital Hotel Raleigh Downtown
Holiday Inn Raleigh Downtown
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital Hotel
Raleigh Capital, An Ihg
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Hotel
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Raleigh

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 258 out of 1002 reviews" "
Rating 8 - Good. 247 out of 1002 reviews" "
Rating 6 - Okay. 195 out of 1002 reviews" "
Rating 4 - Poor. 180 out of 1002 reviews" "
Rating 2 - Terrible. 122 out of 1002 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Dale

Disliked: Cleanliness, staff & service, property conditions & facilities
Stinky
Stayed 1 night in Sep 2024

2/10 Terrible

Bryce

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Tamika, Philadelphia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
hotel needs major repairs , smells out and the elevator ( only one worked ) horrible wait. The only good thing about this hotel was the amazing staff.
Stayed 2 nights in Sep 2024

6/10 Okay

Ralph

Liked: Cleanliness, staff & service
It needs to be updated, only 1 elevator working, cold breakfast.
Stayed 2 nights in Sep 2024

6/10 Okay

Mike

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
False advertisement. Talked about rooftop bar and restaurant that has been closed. The whole hotel including the rooms smelled like mold. Very outdated. Only one elevator working. Would not stay again or recommend. Way too expensive for what it is.
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Room smelled. Outside room door handle was falling off.
Stayed 1 night in Sep 2024

8/10 Good

douglas

Stayed 1 night in Sep 2024

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Sep 2024

2/10 Terrible

Jim

Disliked: Staff & service, property conditions & facilities
This property is quite dirty and poorly maintained. When we arrived there was half a bagel lying at the entrance.A day later it was still there so I kicked it aside out of frustration. The room was clean when we arrived but grout stained in the bathroom and other scrapes and grungy marks all over. We stayed two nights and there was no service to the room the entire time. No change of bedding or towels or any tidying up of any kind. There was one half-empty shampoo container and one small soap bar. For $250 per night we expect a lot better. Last time we use Holiday Inn and last time we use Expedia since you do not appear to rate the hotels you offer. The only upside was the receptionist Joan who greeted us with a joyous smile and handled the registration with grace. The rest of the staff was surly and uncommunicative.
Stayed 2 nights in Sep 2024

8/10 Good

Brian

Stayed 1 night in Sep 2024

4/10 Poor

carl, Lumberton

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The lamp on one nightstand could not be plugged due to the short cord… the other lamp plug for cell charger would not work… the bathroom was WAY too small to turn around in… and the TV just went completely out during a rain…never using Holiday Inn Downtown Raleigh again.
Stayed 1 night in Sep 2024

4/10 Poor

Kiera

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom wasn't cleaned well. The bathroom was so small we could hardly turn around in it. No microwave in the rooms. Everthing was out dated in the room with the exception of the TV. However the only good thing was the comfort of the beds. Overall i was disappointed for the price of this room
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xyz
Stayed 2 nights in Aug 2024

2/10 Terrible

Jay

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Therecwad really nothing redeeming about this outdated property.
Stayed 1 night in Jul 2024

10/10 Excellent

Cameron

Stayed 3 nights in Aug 2024

6/10 Okay

David

Liked: Staff & service
Property was dated. It was clean but needs updating.
Stayed 2 nights in Aug 2024

6/10 Okay

Nicholas

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Although my overall experience was positive I was disappointed in the quality of the hotel in relation to its price per night. Our room clearly was not cleaned prior to our stay and even if it was there was plenty of dirt and other debris scattered throughout the room. The towels were dirty and they only provided 2 bath towels for a 4 person room. Understand that this facility seems old and aged but it’ll get the job done.
Stayed 1 night in Aug 2024

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tayllor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Reese

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
I stay bc the location is convenient. But — it’s clear they have just given up trying to make the place even presentable.
Stayed 1 night in Aug 2024

4/10 Poor

Dylan

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The room felt wet the whole time we were there. I also wasnt told prior to booking that the parking would be 50 dollars for the 3 days i was there. The included breakfast isnt breakfast. Its a muffin or danish. I was traveling with kids. I wouldn't have booked knowing there wasnt real breakfast. Only one elevator was working. Will not stay here again.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Great location
It's a nice enough hotel Ina great downtown location. Overall it needs some updating and maintenance. One elevator was not working, paint pealing in the hallway, a stains on the carpets in the common areas.
Stayed 3 nights in Jul 2024