TownePlace Suites by Marriott Ontario Airport

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for TownePlace Suites by Marriott Ontario Airport

Reception
Outdoor pool
Exterior
Suite, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included

Explore the area

Map
9625 Milliken Ave, Rancho Cucamonga, CA, 91730
  • Villaggio Nail Spa
    7 min walk
  • Baskin-Robbins
    1 min walk
  • Rancho Cucamonga Station
    3 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    12 min drive

Room options

Studio, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 Queen Bed with Sofa bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms

  • 65 sq m
  • Sleeps 6
  • 2 Double Beds

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 52 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

TownePlace Suites by Marriott Ontario Airport

Hotel with free breakfast, a quick walk to Ontario Mills Shopping Mall
This smoke-free hotel features an outdoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
TownePlace Suites by Marriott Ontario Airport offers 112 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Rancho Cucamonga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at TownePlace Suites by Marriott Ontario Airport, you're just a quick walk from Ontario Mills Shopping Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a gym
  • 8 minutes by foot from Ontario Mills Shopping Mall and a 2-minute drive from Toyota Arena
  • Free airport shuttle service
  • Pets welcome for a fee
TownePlace Suites by Marriott Ontario Airport offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. Barbecue grills, a vending machine, and coffee/tea in common area are also featured at the business-friendly TownePlace Suites by Marriott Ontario Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This Rancho Cucamonga hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Area shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 29 October 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
TownePlace Suites by Marriott Ontario Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott TownePlace Suites Ontario
TownePlace Suites Marriott Ontario Airport Hotel
TownePlace Suites Marriott Ontario Airport Rancho Cucamonga
TownePlace Suites Marriott Ontario Airport
Towne Suites riott Ontario
TownePlace Suites by Marriott Ontario Airport Hotel
TownePlace Suites by Marriott Ontario Airport Rancho Cucamonga

TownePlace Suites by Marriott Ontario Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 189 out of 313 reviews" "
Rating 8 - Good. 56 out of 313 reviews" "
Rating 6 - Okay. 31 out of 313 reviews" "
Rating 4 - Poor. 16 out of 313 reviews" "
Rating 2 - Terrible. 21 out of 313 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and hotel are as advertised. Room was clean and fresh smelling. Well stocked kitchen. Friendly and courteous staff.
Stayed 2 nights in Sep 2024

6/10 Okay

Lenise, Walnut

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom doors can inadvertently be locked. We were locked out of the bathroom at 2 am and the staff told us that we would have to come downstairs to use the restroom because maintenance was not available at that hour. The other alternative the staff gave us was to try picking the lock. For the two-bedroom suite, there were only two trash cans, and both were too small.
Stayed 4 nights in Aug 2024

10/10 Excellent

Angela P.

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay , thank you staff who were very helpful and made check a quick and easy process
Stayed 1 night in Jun 2024

10/10 Excellent

Chiffon

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Debbie

Stayed 3 nights in Mar 2024

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Friendly, helpful staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Stayed 1 night in Feb 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had problem with sink in bathroom, mentioned it right away, dealt with it ,wasnt anything major,just an inconvienence
Stayed 8 nights in Jan 2024

10/10 Excellent

Jonathan, La Verne

Stayed 1 night in Feb 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Found a bed bug
The place was not bad. However, on my last day, as I was getting ready to leave. I saw a big bed bug crawling across a pillow. I spent the rest of the morning and early afternoon doing laundry as to not bring any bed bugs home with me.
Stayed 1 night in Jan 2024

8/10 Good

Sarah

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, comfortable.
Stayed 1 night in Nov 2023

2/10 Terrible

Long, Baldwin Park

Stayed 2 nights in Sep 2023

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Christian Todd

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, rooms were a little older, but clean, bed was so-so, but location and dining options were great!
Stayed 4 nights in Aug 2023

10/10 Excellent

Julie

Stayed 13 nights in Jul 2023

4/10 Poor

Doug, Diamond Bar

Business traveller
Disliked: Amenities
not a good area surround the immediate hotel
Stayed 4 nights in Jul 2023

10/10 Excellent

Will

Stayed 4 nights in Jun 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs attention
The staff was very accommodating and kind, but the room left much to be desired. The bathroom had ants, a hole in the drywall, and ponded water in the tub that never drained. The tub was so bad that both my daughter and I fell. I sprained my wrist and bruised a knee. Also, the carpets were sticky and badly worn. These issues were brought to the attention of the front desk upon departure.
Stayed 10 nights in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and the room was perfect for our needs. Only downside was how thin the walls seemed at times and the beds were not as comfortable as i would have hoped. But overall the stay went well and I would stay here again in the future if need be.
Stayed 3 nights in May 2023

10/10 Excellent

Jose M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

John

Business traveller
Liked: Staff & service
Since last i stayed here it has surely gone down hill…
Stayed 1 night in Apr 2023

10/10 Excellent

Antoinette, South Lake Tahoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was good and room was cleaned
Stayed 2 nights in Mar 2023

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel in a great location.
Stayed 1 night in Apr 2023