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30 Jun 2024 by Service Excellence
Patrick, we are very sorry to hear that you did not enjoy your stay with us. We apologize for any inconvenience caused and for falling short of your expectations. If you would like to share any more concerns, please feel free to contact Service Excellence. We would be happy to assist. Thank you for sharing your feedback.
20 Dec 2022 by Peppermill Guest Services
Thank you Steve!
As a guest of Peppermill Resort Spa Casino, you'll find 2 outdoor swimming pools, a health club, and a sauna. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 15 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 62000 square feet (5760 square metres) and includes a conference centre. A casino, spa services, and an arcade/games room are also featured at the business-friendly Peppermill Resort Spa Casino. A roundtrip airport shuttle is free during limited hours. Free self parking is available. Smoking is allowed in designated areas at this 4-star Reno hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless
Free self parking
Peppermill Resort Spa Casino offers 1621 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. LCD televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 4:00 AM to 1:00 PM.
Biscottis – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Oceano – This restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Cafe Milano – This coffee shop serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours. Open daily.
Romanza Ristorante – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
CHI – This family restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.
24-hour room service is available.
2 outdoor swimming pools are on site along with a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 24 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
