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Sonesta ES Suites Reno

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta ES Suites Reno

Courtyard
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Aerial view

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Kitchen
    Kitchen

Explore the area

Map
9845 Gateway Dr, Reno, NV, 89521
  • Meadowood Mall
    5 min drive
  • Reno-Sparks Convention Center
    6 min drive
  • The Summit Reno
    6 min drive
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    8 min drive

Room options

View all photos for Deluxe Room, 1 Single Bed

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Single Bed

  • 53 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Studio)

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed (Studio)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

Superior Suite, 1 King Bed with Sofa bed (One Bedroom) | Down duvets, desk, laptop workspace, blackout curtains

Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility/Hearing Shower Two Bedrooms)

Down duvets, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible (Mobility/Hearing Shower Two Bedrooms)

  • 53 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

Down duvets, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

Down duvets, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

  • 53 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • 53 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

  • 53 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom)

Down duvets, desk, laptop workspace, blackout curtains

Superior Suite, Multiple Beds (Two Bedroom)

  • 66 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

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About this property

Sonesta ES Suites Reno

Suburban Reno hotel in Reno/Tahoe Airport with free breakfast
A 24-hour fitness centre, a 24-hour business centre and an outdoor tennis court are available at this smoke-free hotel. Free self-service breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a meeting room are on-site. Housekeeping is available on request.
Sonesta ES Suites Reno offers 120 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with queen sofa beds and dining tables. Beds feature down duvets. 40-inch LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor tennis court, a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Sonesta ES Suites Reno. During your stay, you'll be close to Reno-Sparks Convention Center. Features include free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free self-service breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes an outdoor tennis court and a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by car from Reno-Sparks Convention Center and 6 minutes from Atlantis Casino
  • Cats and dogs welcome for a fee
Sonesta ES Suites Reno offers its guests a seasonal outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta ES Suites Reno. Parking is available for a fee.

This 3-star Reno hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 8:30 AM and at the weekend from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (84 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (61 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 9 October to 29 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 8:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Reno Residence Inn
Residence Inn Hotel Reno
Residence Inn Reno
Residence Inn Reno Hotel Reno
Residence Inn Reno Hotel
Residence Inn Hotel
Residence Inn Reno
Sonesta ES Suites Reno Reno
Sonesta ES Suites Reno Hotel
Sonesta ES Suites Reno Hotel Reno

Sonesta ES Suites Reno Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 275 out of 686 reviews" "
Rating 8 - Good. 190 out of 686 reviews" "
Rating 6 - Okay. 90 out of 686 reviews" "
Rating 4 - Poor. 66 out of 686 reviews" "
Rating 2 - Terrible. 65 out of 686 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Joe

Business traveller
Liked: Cleanliness, staff & service, room comfort
I got 2 rooms for my drivers and myself I got the keys to both rooms gave one set of keys to my drivers and I took the other stuff went to my room and it had not been cleaned or made up yet to front desk. She immediately gave me a new room so life is good.
Stayed 1 night in Aug 2024

10/10 Excellent

Landis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, will come again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than I was unable to check in at 4pm due to staff unable to have room ready - everything else was PERFECT! The room Was clean and good size very comfortable for my two night stay - I will be back
Stayed 2 nights in Aug 2024

10/10 Excellent

Dale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
good value, clean modern and convinient.
Stayed 2 nights in Aug 2024

10/10 Excellent

L.A.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Business trip nice accommodation and near airport.
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Kristie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Chang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staffs were friendly. Breakfast was too simple.
Stayed 2 nights in Jul 2024

8/10 Good

Shaila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The charge you extra money for parking your vehicle on their property. Absolutely ridiculous.The beds were too firm, I felt like I was sleeping on the floor. I didn't sleep well at all because of it. I woke up constantly sore. The room was clean and roomy. Check in was easy. Breakfast was great quality.
Stayed 1 night in Jul 2024

8/10 Good

Delmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Freddy

Stayed 2 nights in Jul 2024

2/10 Terrible

tabarri

Disliked: Cleanliness, property conditions & facilities
No volleyball court as seen in picture. Beds were not both king size Toilets were not working in both rooms And roaches were in the kitchen Kitchen utensils were dirty Kitchen sink and diswasher super stinky
Stayed 5 nights in Jul 2024

8/10 Good

Rian

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was well taken care of, the rooms very nice and clean, great location with walking distance to shops and restaurants. The cons of the trip were the rooms were not ready for check-in at the time check in opened. It was more than 1 hr late. In addition, the rooms with the king bed and pullout couch did not have a complete bedding set for the pullout couch and when asked, staff said they had none of the missing pieces to make up the couch bed. I wasn’t impressed with staff but overall it was a nice hotel
Stayed 1 night in Jul 2024

6/10 Okay

Brandi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable behind locked doors
The bed was super comfortable. The room was spotless. Everything worked and was wonderful. Check in was not great, she gave me one card and didn’t say much or tell me that the whirlpool that we kinda picked this place for was out of order. At 9:15pm, we had “housekeeping” bang on our door to ask if we were extending our stay…… we had checked in at 3…. Super sketchy. Comfort of the room was too notch though. Probably won’t go back because of the late night “housekeeping” call and lack of working whirlpool and unheated pool.
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Over all nice stay but things were broken
Nice room, good breakfast but Jacuzzi was broken. And there was no printer with the computer.
Stayed 2 nights in Jul 2024

4/10 Poor

Tyler

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Never let known about dog fee before booking the room. Also there was ants in our room and they rush the breakfast too. Very disappointed.
Stayed 2 nights in Jul 2024

8/10 Good

Encarnacion

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it all! Staff very nice & friendly! Manager was so sweet!
Stayed 1 night in Jun 2024

4/10 Poor

Delores

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room was dirty/ trash can looked like someone threw up in it and they just put a trash bag in it. Toilet kept getting clogged. We had to change rooms. There was no phone in our first room
Stayed 3 nights in Jun 2024

10/10 Excellent

Marsha

Liked: Cleanliness, amenities, property conditions & facilities
All staff was very friendly
Stayed 1 night in Jun 2024

2/10 Terrible

Seanna, okemos

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely disappointed in the stay here the pool was closed down and they said they're going to fill it in with dirt and that's one of the reasons why I stayed there was for that amenity. And now they're taking it away and told me that the pool was up and running before I got there lied extremely upset about that went to the pool it was disgusting the whole place is run down customer service is terrible they're breakfast is repeat of everything they had the day before just okay Will not stay here again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Mariano

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with your family
Stayed 2 nights in Jun 2024