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Quality Inn & Suites Rockingham

2.5 star property

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Photo gallery for Quality Inn & Suites Rockingham

Lobby
Exterior
Desk, iron/ironing board, free cots/infant beds, free rollaway beds
Desk, iron/ironing board, free cots/infant beds, free rollaway beds
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • Breakfast included
  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
400 W Broad Ave, Rockingham, NC, 28379
  • Richmond Community Theatre
    ‪15 min walk‬
  • Ed Tull Park
    ‪16 min walk‬
  • Hitchcock Creek Trail
    ‪2 min drive‬
  • Pinehurst, NC (SOP-Moore County)
    ‪48 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible, Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Standard Room, 1 King Bed, Smoking | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 1 King Bed, Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Rockingham by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (535)
The price is €149
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Holiday Inn Express Hotel & Suites Rockingham by IHG

About this property

Quality Inn & Suites Rockingham

Hotel in Rockingham with free breakfast and 24-hour front desk
Coffee/tea in a common area, a business centre and a 24-hour front desk are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, barbecues and a picnic area are on-site.
Quality Inn & Suites Rockingham offers 50 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Quality Inn & Suites Rockingham. During your stay, you'll be within walking distance of Richmond Community Theatre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and coffee/tea in a common area
  • 15 minutes on foot from Richmond Community Theatre and a 1-minute drive from Ed Tull Park
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available. The business-friendly Quality Inn & Suites Rockingham also features barbecue grills, a picnic area, and coffee/tea in common area. Self parking is free.

Smoking is allowed in designated areas at this Rockingham hotel.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Quality Inn Rockingham
Quality Rockingham
Quality Inn & Suites Rockingham Hotel Rockingham
Quality Inn And Suites Rockingham
Quality & Suites Rockingham
Quality Inn & Suites Rockingham Hotel
Quality Inn & Suites Rockingham Rockingham
Quality Inn & Suites Rockingham Hotel Rockingham

Quality Inn & Suites Rockingham Reviews

Reviews

6.4
Rating 10 - Excellent. 114 out of 493 reviews
Rating 8 - Good. 116 out of 493 reviews
Rating 6 - Okay. 91 out of 493 reviews
Rating 4 - Poor. 80 out of 493 reviews
Rating 2 - Terrible. 92 out of 493 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Christian

Business traveller
Disliked: Staff & service
They offer free rollaway/extra bed and they do not honor their offers. We booked a dbl room with an extra bed and when we arrived they told us that they do not offer that and did not know anything about this information. They did not try to help. We had to look for another room in another hotel an the end of the day. Extra stress, extra charge and split the group. They had to review what they post in Expedia. I hope they take responsibility for this.
Stayed 2 nights in Dec 2024

2/10 Terrible

Ngoc-Yen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
construcstion derbis in the room. dirty and smelly. should not be renting out. we checked 2 different rooms, same thing. one even have linens still sitting on the bed. we didn't stay.
Stayed 1 night in Nov 2024

6/10 Okay

John

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

2/10 Terrible

marquiese

Stayed 1 night in Nov 2024

2/10 Terrible

Christopher

The property is under construction! It is filthy. The beds are horrible!!
Stayed 1 night in Nov 2024

2/10 Terrible

Ken

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
In Need Of Updates
Friendly courtious check in. But room was dusty and some items in very poor condition, like table lamp and phone. Toilet did not work and promised plumber didn't show up. I managed to get it working for a while, but finally gave up and we checked out after an hour. Hope we get our charges back.
Stayed 1 night in Nov 2024

2/10 Terrible

Timothy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If there were a way to give zero stars, I would. Arriving at the hotel around 9 PM, I wasn’t expecting luxury, given the poor reviews, but I also wasn’t expecting the absolute disaster that awaited me. With every other hotel in town fully booked, I had no choice but to stay here—and I regretted it deeply. Upon entering my room, I found one bed unmade, trash scattered around, and cups lying on the counters. Clearly, this room hadn’t been cleaned. When I brought this to the front desk’s attention, the clerk and manager informed me—wait for it—that this was the last room available. Their solution? Sleep on the “clean” bed (the one they assumed hadn’t been used) while they quickly removed the trash and handed me fresh towels. That was the extent of their “cleaning.” The room remained visibly dirty and unsanitary. The misery didn’t stop there. The next morning, I discovered the shower didn’t work. They had the nerve to suggest I use a shower in another room—a level of inconvenience I’ve never experienced in all my years of travel. While the staff was friendly and seemed apologetic, friendliness doesn’t clean a dirty room, fix a broken shower, or refund my stay (which I was promised but never received). This may have been the worst hotel experience of my life. Save yourself the headache, frustration, and sheer disgust—stay anywhere else but here. If "last resort" hotels had a warning label, this would be Exhibit A. STAY AWAY.
Stayed 1 night in Nov 2024

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and comfortable for a quick work trip.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sherica

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

William

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Limited hot water for showers. At times, no hot coffee. Limited continental breakfast.
Stayed 3 nights in Oct 2024

4/10 Poor

Olivia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

PERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room door was rusted and would not closed all the way properly. left a gap from the outside. Bathtub had mildew on it and no carpet in the room.
Stayed 1 night in Oct 2024

4/10 Poor

Roberta

Disliked: Cleanliness, property conditions & facilities
Unacceptable
The stay itself was not horrible, but this is probably The worst room I have ever stayed in. Stains on the carpet, broken towel racks, mold on the ceiling, the smoke alarm being in a drawer instead of on the wall, the security door lock so loose that we had to get a screwdriver out of our truck to tighten it up to be able to use it, the rusty lamps, The shower curtain torn and falling off the rod at both ends. One or two things would be fine but so many are not. If I had paid at the office and not through hotels.com, I would’ve moved hotels
Carpet stains
Rusty lamp
No smoke detector
But wait, we found it in the nightstand
Stayed 3 nights in Oct 2024

4/10 Poor

emily

Linens were quite sad looking. Tub was dirty. Overall, this property needs some sprucing up.
Stayed 1 night in Oct 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Antonio

Travelled with family
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Paris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The wifi was a bit of an issue but overall a good experience.
Stayed 2 nights in Sep 2024

2/10 Terrible

james

Disliked: Cleanliness
falling apart!
Stayed 2 nights in Sep 2024

8/10 Good

Venita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast needs to be better. Rooms ok and staff friendly
Stayed 2 nights in Sep 2024

4/10 Poor

Karen

The room smelled terrible. Mildew or mold. My husband is allergic to mold. He sneezed and coughed all night. It was not good. Couldnt wait to leave! Will never stay there again!
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Stayed 1 night in Jun 2024

6/10 Okay

carolyn

Stayed 1 night in Aug 2024

4/10 Poor

marie

Liked: Staff & service
Disliked: Property conditions & facilities
We didnt like the dirtyness.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We weren't very happy with the property. The room was old and drab. N9t the best location, breakfast was poor.
Stayed 1 night in Sep 2024