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Royal Wells Hotel

3.0 star property

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Photo gallery for Royal Wells Hotel

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Property entrance
Bar (on property)
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
59 Mount Ephraim, Royal Tunbridge Wells, England, TN4 8BE
  • Tunbridge Wells Museum and Art Gallery
    ‪6 min walk‬
  • Trinity Theatre
    ‪7 min walk‬
  • Assembly Hall Theater
    ‪8 min walk‬
  • London (LGW-Gatwick)
    ‪52 min drive‬

Room options

View all photos for Feature Room

Desk, iron/ironing board, free WiFi, bed sheets

Feature Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double or Twin Room ( Zip)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room ( Zip)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio Suite, 1 Double Bed

Luxury Studio Suite, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Luxury Studio Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double or Twin Room

Family Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Double or Twin Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 King Bed

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About this property

Royal Wells Hotel

Edwardian hotel with restaurant and bar/lounge
This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Royal Wells Hotel offers 27 accommodations with coffee/tea makers and a hairdryer. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Royal Tunbridge Wells hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the breakfast at Royal Wells Hotel. During your stay, you're just a quick walk from Tunbridge Wells Museum and Art Gallery. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Tunbridge Wells Museum and Art Gallery and Trinity Theatre
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 915 square feet (85 square metres) and includes conference space. The business-friendly Royal Wells Hotel also features a terrace, a garden, and coffee/tea in common area. Free self parking is available. A complete renovation of Royal Wells Hotel was completed in April 2021.

Smoking is allowed in designated areas at this 3-star Royal Tunbridge Wells hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
The Brasserie – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Brasserie

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • Highchair

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 915 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 19 July and 21 July.

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10.00 per person
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
The front desk at this property is open daily from 7 AM - 11:00 PM.
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Wells Hotel
The Royal Wells Hotel Royal Tunbridge Wells, Kent
The Royal Wells Hotel Tunbridge Kent
Royal Wells Hotel Hotel
Royal Wells Hotel Royal Tunbridge Wells
Royal Wells Hotel Hotel Royal Tunbridge Wells

Royal Wells Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 468 out of 843 reviews
Rating 8 - Good. 272 out of 843 reviews
Rating 6 - Okay. 71 out of 843 reviews
Rating 4 - Poor. 23 out of 843 reviews
Rating 2 - Terrible. 9 out of 843 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Wells is an overall charming historic hotel that has been refurbished nicely. Not a far walk (5-10 min) into town and the Pantiles which was fantastic. The included breakfast was fantastic and the service was efficient and friendly. The price was fantastic overall. Would recommend and would stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frindle staff - but a few more needed!
The food and room were great. The staff were friendly and very helpful - it could just do with a few more staff around. They always seemed to have the dame staff on and they were tired - although they were not saying anything you could see in their faces - but all were friendly and cheerful in spite of this - would happily stay there again if we were in the area.*****
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Lovely staff, beautiful rooms and delicious breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at the hotel, we had a large room which was quite and the service &food was excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodation. Peaceful and clean rooms. Excellent breakfasts. Very convenient location.
Stayed 6 nights in Oct 2024

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have now finished our stay and have loved every minute ❤️. We had a lot of trouble with our train I have ASD and some other things that made travelling and things very stressful - I felt I could relax here - which I really really could, and we phoned to let them know we would be late - a member of staff waited until 1:30am for us to arrive, opened the door for us and made sure we were all settled. Our room was beautiful and clean, really comfy bed!!! And the food is phenomenal. Can’t say enough good things about this place!! 😁 Hopefully we get the chance to come back, thank you for having us to stay at your lovely hotel 😊
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great staff, great breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Shing Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Good value for money Large bathroom with separate bath and shower Breakfast cooked to order
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Royal Wells hotel. All the staff were most helpful and welcoming. Our room was comfortable and very clean. The restaurant was vey good. Thank you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Area for a wedding.
We enjoyed our stay very much. Nothing too much trouble. Room really nice and spacious as was the bathroom. We had an evening meal and breakfast all good quality and good choice at breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Chi Wo Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Daphne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely homelike hotel
Stayed 5 nights in Jul 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was rather horrible as the room didn’t have hot water, so we had to take cold showers and at times no water at all…really disappointed.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 3 nights in Jul 2024

2/10 Terrible

Alistair

I tried to change my booking but they would not refund and Hotel.com did not help
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well presented accommodation. Good choice of food in restaurant and excellent service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding stay
Had a really lovely stay, arrived at hotel early as we had a wedding. Checked but room wasn't ready so left luggage at reception and when we returned late in the evening it had been delivered to our roon
Stayed 1 night in Jun 2024

4/10 Poor

Malcolm

Stayed 1 night in Jun 2024