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4.4 out of 5

"Room is nice enough, has everything you need, fridge was a tad noisy but fine. Bedding is decent quality & bed comfortable. Housekeeping knocking at 8 ... " More

By a verified traveller on Thu 13 Apr 2023

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Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at AC Hotel by Marriott, Manchester Salford Quays. During your stay, you're just a quick walk from Salford Quays. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy international cuisine while dining at AC Kitchen
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Salford Quays and 15 minutes on foot from Old Trafford
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

AC Hotel by Marriott, Manchester Salford Quays ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for AC Hotel by Marriott, Manchester Salford Quays

Everyone (9) Couples (5)
4 out of 5
Room is nice enough, has everything you need, fridge was a tad noisy but fine. Bedding is decent quality & bed comfortable. Housekeeping knocking at 8:30am seemed unnecessarily early. Even after me declining I struggled to get back to sleep as I heard them knocking on other doors for the next 2hrs & by 9:30am some work was seemingly being done next door with extremely loud thudding noise that literally shook my bed. If you’re staying here for work it’s fine, if you want to relax in peace, maybe not. I’ve stayed here twice, first time was pretty flawless, so maybe it’s luck of the draw.

Posted by on 13 Apr 2023

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Comment from Hotel Management

24 Apr 2023 by AC Hotel

Hi Michael.Thank you for taking the time to share your experience with us.We would like to again, apologise for any disappointment caused by our housekeeping team during your stay and we assure you we will make the necessary changes to ensure this does not reoccur. We hope you allow us the opportunity to rectify this in the future.Kind regards,AC Hotel Team

5 out of 5
Fantastic stay

Posted by on 29 Mar 2023

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Comment from Hotel Management

24 Apr 2023 by AC Hotel

Hi Stephanie.Thank you for taking the time to provide us with your feedback. We are delighted that you enjoyed your stay with us and we were able to provide you with the guest experience you deservedWe hope to welcome you again in the futureKind Regards.AC Hotel Team

5 out of 5

Posted by on 18 Jul 2022

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5 out of 5
I had a really lovely time at this hotel. The rooms were amazing and the view just as much. I had a little trouble connecting my device to the TV, but the staff were able to change my room immediately and that was highly appreciated. You can also access the tram station quite easily too. Would definitely recommend this hotel if you are visiting Manchester.

Posted by on 22 Nov 2021

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Comment from Hotel Management

23 Nov 2021 by Diego Jimenez Rodrigo

Dear Debbie, Thank you very much for completing our guest satisfaction survey and rating your last stay at the AC Marriott Salford Quays with such high scores. We really appreciate your detailed feedback and your positive comments. Once more, thank you for choosing our property for your stay in the area and for your generous and honest review. We hope we can have a new opportunity to welcome you back at the property for another great stay. Kindest regards, Diego Jimenez Rodrigo Front Desk Supervisor

2 out of 5
Staff very pleasant upon arrival, very modern and relaxed atmosphere. On site parking for £8 a night which I didn't mind. There was no welcome pack on how to use the room service and a price list. The only problems were that there were some faecal stains around the rim of the toilet which made me doubt the cleanliness of the place. Also, throughout the night at approx 1am, 1:30am, 2:30am and 4am there were multiple episodes of banging lasting about 20 seconds. Not too long but long enough to wake you up and then I struggle to get back to sleep. The rooms could do with being sound-proof.

Posted by on 7 Jun 2021

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Comment from Hotel Management

8 Jun 2021 by Cameron

Thank you for taking the time to leave some feedback for your recent stay with us here at AC Salford Quays. I am sorry to hear about the issues that you faced during your time at the hotel. The overall cleanliness of the hotel is crucial to us, especially in current times, so rest assured that this will be brought to the attention of our Housekeeping Manager to ensure standards are kept high. As for the noise during the night, I apologise and the night team will do what they can to reduce any and all noise through the night, to allow our guests the peaceful night they deserve. Again, thank you for your time, your feedback is a critical way for us to improve upon the quality of service we deliver to our guests. Kind regards, Cameron Scoots Night Supervisor

5 out of 5

Posted by on 27 Jan 2020

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Comment from Hotel Management

28 Jan 2020 by Richard

Thank you for taking the time to leave some feedback for your stay with us here at AC Hotel Salford Quays. I am delighted to see that you enjoyed your time and that everything was to your satisfaction. Your comfort and overall quality of service is of the utmost importance to us and it is great news knowing that we did not fall short of this on this occasion. Your feedback is incredibly valuable, as it will allow us to maintain this standard in the future. Again, thank you for your time and I hope we get the opportunity to welcome you back to AC Hotel Salford Quays on your next visit to Manchester. Kind regards, Richard Pearson, General Manager

5 out of 5

Posted by on 12 Jan 2020

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Comment from Hotel Management

12 Jan 2020 by Richard

Thank you for taking the time to leave some feedback for your stay with us here at AC Hotel Salford Quays. I am delighted to see that you enjoyed your time and that everything was to your satisfaction. Your comfort and overall quality of service is of the utmost importance to us and it is great news knowing that we did not fall short of this on this occasion. Your feedback is incredibly valuable, as it will allow us to maintain this standard in the future. Again, thank you for your time and I hope we get the opportunity to welcome you back to AC Hotel Salford Quays on your next visit to Manchester. Kind regards, Richard Pearson, General Manager

5 out of 5
Gorgeous hotel in a convenient spot. Friendly and helpful staff. Worth every penny!

Posted by on 9 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Cameron

Thank you for taking the time to leave some feedback for your stay with us here at AC Hotel Salford Quays. I am delighted to see that you enjoyed your time and that everything was to your satisfaction. Your comfort and overall quality of service is of the utmost importance to us and it is great news knowing that we did not fall short of this on this occasion. Your feedback is incredibly valuable, as it will allow us to maintain this standard in the future. Again, thank you for your time and we hope to welcome you back to AC Hotel Salford Quays on your next visit to Manchester. Kind regards, Cameron Scoots, Night Supervisor

5 out of 5
Room was lovely, great bathroom very modern room, clean and massive bed

Posted by on 23 Nov 2019

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Comment from Hotel Management

24 Nov 2019 by Cameron

Thank you for taking the time to leave some feedback for your stay with us here at AC Hotel Salford Quays. I am delighted to see that you enjoyed your time and that everything was to your satisfaction. Your comfort and overall quality of service is of the utmost importance to us and it is great news knowing that we did not fall short of this on this occasion. Your feedback is incredibly valuable, as it will allow us to maintain this standard in the future. Again, thank you for your time and we hope to welcome you back to AC Hotel Salford Quays on your next visit to Manchester. Kind regards, Cameron Scoots, Night Supervisor

5 out of 5
What a great steal, class with out the price! Will defo be here again when visiting Manchester. Check free upgrade to a room with a view! Ordered room service and felt like a super star as the service was priceless.

Posted by on 14 Jul 2019

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Comment from Hotel Management

16 Jul 2019 by Cameron

Thank you for taking the time to leave some feedback for your stay with us here at AC Hotel Salford Quays. I am delighted to hear that you had such a splendid time and that everything was delivered to such a high standard, your comments will be passed on to the team in the hopes of continuing to deliver exceptional service in the future. Again, thank you for your time and we hope to welcome you back to AC Hotel Salford Quays on your next visit to Manchester. Kind regards, Cameron Scoots Night Supervisor

About the AC Hotel by Marriott, Manchester Salford Quays

Location 17-19 Trafford Road, Salford, England M5 3AW

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the eco-certified AC Hotel by Marriott, Manchester Salford Quays. Parking is available for a fee. This 4-star Salford hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 9 levels
  • Built in 2008
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Manchester United Football Ground Station (1.5 km / 0.9 mi)
  • Metro station: Salford Quays Tram Stop (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

AC Hotel by Marriott, Manchester Salford Quays offers 142 accommodations with free minibar items and laptop-compatible safes. Beds feature premium bedding. 42-inch Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Fridge
  • Electric kettle
  • Luxury bedding
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

AC Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Pets cannot be left unattended
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14 for adults and from GBP 6 for children
  • Self-parking fee: GBP 12 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AC Hotel Manchester Quays
  • Manchester Ramada Salford Quays
  • Ramada Manchester
  • Ramada Manchester Hotel
  • Ramada Manchester Hotel Salford Quays
  • AC Manchester Salford Quays
  • Ramada Salford Quays
  • Ramada Salford Quays Manchester
  • Salford Quays Ramada
  • Ramada Manchester Salford Quays Greater Manchester
  • Ramada Manchester Salford Quays Hotel Salford
  • AC Manchester Quays
  • AC Hotel Manchester Salford Quays Greater
  • AC Hotel Marriott Manchester Quay
  • AC Marriott Manchester Salford Quay
  • AC Marriott Manchester Quay
  • AC Hotel Marriott Manchester Salford Quays
  • AC Hotel Marriott Manchester Quays
  • Ramada Manchester Salford Quays
  • AC Hotel by Marriott, Manchester Salford Quays Hotel
  • AC Hotel by Marriott, Manchester Salford Quays Salford
  • AC Hotel by Marriott, Manchester Salford Quays Hotel Salford

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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