Brockley Hall Hotel

4.0 star property

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Photo gallery for Brockley Hall Hotel

Bar (on property)
Creator video - submitted by Anastasia Po Photo
Lounge
Exterior
Classic Double Room, Bathtub | Bathroom | Free toiletries, hair dryer, towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Glenside, Saltburn-by-the-Sea, England, TS12 1JS
  • Place, Saltburn Valley Gardens
    ‪3 min walk‬
  • Place, Saltburn Pier
    ‪6 min walk‬
  • Place, Saltburn Cliff Lift
    ‪6 min walk‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪35 min drive‬

Room options

Classic Double Room, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

Classic Double Room

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Twin Room, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 2 Single Beds

Classic Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

Loft Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Brockley Hall Hotel

Hotel in Saltburn-by-the-Sea with 24-hour front desk and restaurant
A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services and dry cleaning.
Brockley Hall Hotel offers 28 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at Brockley Hall Hotel. During your stay, you're just a quick walk from Saltburn Valley Country Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Steps from Saltburn Valley Country Park and Saltburn Valley Gardens
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Brockley Hall Hotel also features a terrace, a garden, and coffee/tea in common area. Free self parking is available.

This 4-star Saltburn-by-the-Sea hotel is smoke free.

On-site venue – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 1865
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Brockley Hall Hotel Saltburn-by-the-Sea
Brockley Hall Saltburn-by-the-Sea
Brockley Hall
Brockley Hall Hotel Saltburn-By-The-Sea North Yorkshire
Brockley Hall Hotel Hotel
Brockley Hall Hotel Saltburn-by-the-Sea
Brockley Hall Hotel Hotel Saltburn-by-the-Sea

Brockley Hall Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 391 out of 527 reviews
Rating 8 - Good. 109 out of 527 reviews
Rating 6 - Okay. 20 out of 527 reviews
Rating 4 - Poor. 5 out of 527 reviews
Rating 2 - Terrible. 2 out of 527 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

A

Stayed 1 night in Sep 2025

6/10 Okay

Kirsty

Liked: Staff & service

Could have been better

I had booked one of the deluxe rooms which cost £297 for the night. The size of the room and views were great, but I expected a higher quality given the price and description. There wasn’t anything major wrong, however there were several small things that made it disappointing. Firstly cleanliness, particularly the bathroom there were dust webs, lots of limescale and equipment on top of the shower (the shower had a missing knob). In terms of the room, small things needed finessing such as fixing the curtain hooks so they stay in the wall (for the tie backs), a range of biscuits rather than one packet, a larger TV especially for the size of the room and well maintained window frames (some were rotting) and cleaning the cobwebs and spiders from the windows. That said, staff were friendly and helpful and it was a great location.
Stayed 1 night in Sep 2025

10/10 Excellent

Rui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow - we were blown away by this feast for the eyes! I fully appreciate that the decor at the hotel won’t appeal to everyone (art is after all subjective) but, as a photographer myself and with my art loving husband, we found our two night stay here to be a fitting and beautiful end to our three week tour of the North! In addition to the decor we had a comfy bed, great food (they really looked after my coeliac requirements) and the staff were wonderful. We love Saltburn so of course knew the surrounding area would be amazing as always but this hotel made our stay perfect. There is literally something new to see everywhere you look! Giraffes in the dining room, swans and flamingoes on the walls with a huge bear to greet you on arrival and quirky wallpaper. Loved the whole stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

David, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Obviously the outstanding feature of this hotel is the decor, a talking point and conversation breaker wherever you look, but the staff also deserve a mention, a very informative and friendly bunch. Thank you for a lovely and welcoming stay
Stayed 1 night in Sep 2025

10/10 Excellent

James Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top marks
Stayed 3 nights in Aug 2025

10/10 Excellent

James Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel with amazing staff and great character and decor to the building and excellent cuisine top marks to the chefs
Stayed 1 night in Sep 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. Breakfast very enjoyable and good choice. Waiter service. Plenty of parking available.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and eccentric

An eccentric small hotel. The rooms are comfortable and the staff friendly and helpful. There is no aircon so some of the rooms can be difficult to keep cool in sunny weather. The breakfast is menu based rather than a buffet and is very good although I would reccomend giving the cafetiere coffee a miss and going for something from the esspresso machine which is much better. Dinner in the restaurant was excellent although, like so many places there was over loud and completely un neccessary music. Brockley Hall is an ideal base for a few days exploring the area or walking sections of the Cleveland Way or coastal path.
Stayed 4 nights in Aug 2025

8/10 Good

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s no doubt that the decor is bonkers! It’s more than quirky! It’s a good location. The outdoor area was great in the warmth. To just sit with a drink and read was splendid A downside is that in the heat wave our room on the top floor was roasting - a fan didn’t begin to touch it so sleeping was a problem.
Stayed 2 nights in Aug 2025

6/10 Okay

Helen

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed here a few times so feel this is a true review, check in was quick and efficient, single room was very cramped . Dressing table also doubles up as tea/coffee station so very cramped. In the rooms I have stayed in, the beds not very comfy, unable to sleep with window open due to being near a footpath on ground floor. Room was clean Breakfast was disappointing on both occasions, Waited for ages to be seated, toast forgotten on both occasions, feel that for the price that is being charged this is not reflected in the service.
Stayed 1 night in Aug 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little disappointed if am honest. Not as luxurious an experience as I expected for the deluxe price we paid. Breakfast both mornings offered mixed toast only then to be told no white bread, surely just pop to local shop and buy some. Both mornings second course brought out before first course plates cleared away so we moved the finished plates to one side expecting waitress to take them away, but she left them. I had to call her back and ask her to clear them away. The reception staff were lovely and friendly. The decor is all a bit dark for my taste. Good to have car park. Very impressive shower and comfy bed. I never write negative reviews but just felt disappointed by a few aspects. A shame because it was our first visit to Saltburn and we thought it was a lovely seaside town but the hotel despite looking impressive needs to improve for the price we paid.
Stayed 2 nights in Aug 2025

8/10 Good

Dianne

Liked: Cleanliness

Great location

Good location, building and grounds interesting. Quirky decor and friendly staff. Twin beds linked together not comfortable and the ceiling light fittings too low as I’m 6 feet 5 kept having to duck.
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break.

An amazing hotel. From the quirky decorations to the exceptional staff, we were thrilled with our choice of hotel and would not hesitate to return there or recommend to anyone else. The food was delicious too, easily the best in the area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Eileen

The decor was unusual and interesting. The food was excellent. Having a garden to sit in and have drinks and food outside was also good. Staff were very polite and helpful. Definitely go back and stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rhonda, Mill Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique architecture and interior design, nice room, great bathroom and shower, nice public spaces, staff were very friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

John

Business traveller
Liked: Cleanliness
A triumph of style over substance. Posh menu but cooking oil was old and food was dark or burnt. Too much for what was on the plate. Breakfast was over complicated, we ho substitutes English ham for prosciutto on eggs Benedict? Pass
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From start to finish our stay at Brockley Hall was fabulous. The decor was beautiful and quirky, the room was very comfortable. All the staff were friendly and extremely helpful Breakfast served in the conservatory was excellent I would definitely return again - the sooner the better!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

We enjoyed our stay very much. Our foom, The Saltburn was fabulous. Dinner delicious, breakfast enormous
Stayed 1 night in Jun 2025

10/10 Excellent

Clement, Epsom

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great Service and Location
Stayed 1 night in Jun 2025

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Abundant and pleasant outdoor seating areas. Friendly staff. Very clean room with good facilites. Very comfortable bed and quiet surroundings gave a great sleep. Loved the decor and had a quiet relaxing break. Great meal and excellet food quality. Only minor downside was Wi Fi stopped working 24 hours after our arrival. Worked in the lounge and outside so was able to use it there. Saltburn beach, funicular railway and peir were good.
Stayed 2 nights in Jun 2025