Hotel with a fitness centre, steps from Union Square
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, valet parking and concierge services. Housekeeping is available on request.
The Donatello offers 94 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodation at this 3.5-star hotel has kitchenettes with microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.
This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The shopping around The Donatello gets high marks from our customers. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Valet parking available for a fee
Services include a concierge, tour or ticket assistance and a porter
On-site recreation includes a gym and a sauna
Guests really like the accommodation for the cleanliness and spaciousness
Steps from Union Square and 13 minutes on foot from San Francisco Museum of Modern Art
The Donatello offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.
A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Donatello. Parking is available for a fee.
This 3.5-star San Francisco hotel is smoke free.
Zingari – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.
Languages
Chinese (Mandarin), English, Filipino, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Covered valet parking on site (USD 57 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available
Food and drink
A bar/lounge
A restaurant
Restaurants on site
Zingari
Things to do
Billiards/pool table
Gym
Sauna
Family friendly
In-room kitchenette
In-room microwave
Mini-fridge
Conveniences
24-hour front desk
ATM
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (on request)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
Computer station
Meeting rooms
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Renovations and closures
The property will be renovating from 1 February 2025 to 11 April 2025 (completion date subject to change). The following areas are affected:
Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 250.00 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Valet parking fee: USD 57.0 per night (in/out privileges)
Housekeeping is available for an additional fee and varies based on length of stay and unit size
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
Property is also known as
Donatello Hotel
Donatello Hotel San Francisco
Donatello San Francisco
Hotel Donatello
The Donatello Hotel
The Donatello San Francisco
The Donatello Hotel San Francisco
The Donatello Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 701 out of 1000 reviews
10 - Excellent
701
Rating 8 - Good. 216 out of 1000 reviews
8 - Good
216
Rating 6 - Okay. 50 out of 1000 reviews
6 - Okay
50
Rating 4 - Poor. 22 out of 1000 reviews
4 - Poor
22
Rating 2 - Terrible. 11 out of 1000 reviews
2 - Terrible
11
9.2/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
4/10 Poor
Verified traveller
17 Dec 2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
Downtown SF in decline
PROS: Good central location near Union Square and transit. Excellent service. Everyone was so nice! Our room was spacious and comfortable.
CONS: Mattress was marginally supportive with terrible pillows, we both had stiff necks. Unfortunately, Our stay was marred by the poignant audible shouting of nearby hotel worker strikers. I don’t recommend going back until the striker’s needs are met.
We enjoyed our stay at The Donatello, it was very centrally located so we were able to get around and see all the sights with cable car just a short walk away as well as Union Square and Japantown.
We had a car so used their valet parking which was excellent, everyone we encountered on our stay were amazing and could not have been more helpful to us.
The only downside was the noise outside with a few protests starting early in the morning as well as homeless people screaming throughout the night. The hotel can’t do anything about this so I recommend bringing some ear plugs or something.
Overall a very good stay and would recommend.
The hotel is part of a club that I was offered inducements to join. I prefer a hotel that makes the bed every day, provides fresh towels every day and tidys the room daily.
Tom
Stayed 2 nights in Nov 2024
4/10 Poor
mariah
14 Nov 2024
Disliked: Staff & service, amenities
No amenities (no room service or cleaning) offered despite paying full price.
We loved the layout of the hotel. The clubhouse upstairs on the top floor was a great place to start your day with coffee or tea. Filter water saves on plastic bottles. Transportation was all around us, so getting places was simple.
We loved our stay at The Donatello. Great location, one block to Union Square and all the transport is within walking distance to get anywhere.
Room was well laid out with a basic kitchenette. Loved the gym and spa facilities. Our favourite was the club lounge, gorgeous area to enjoy a complementary coffee. Highly recommend.
We stayed here for a few days but I loved everything about it. The staff was very nice and accommodating. I felt safe inside the hotel. I really liked that at night they locked the doors and the only way in is with your key card for your room. The area of this hotel is located on the outskirts of the tenderloin. I feel like it’s located in a little better part of town than other hotels. It’s very convenient when you are walking all over San Francisco. We took the muni everywhere & it was only about a 5 minute walk to each bus stop around the area. It’s very close to the bart station & has a shopping center around. If I ever come back to San Francisco I would definitely stay here again. The room was very clean, the AC worked amazingly. Overall my stay was excellent.
My only bad thing is a few hotels down the block there was a protest every day & it started pretty early in the morning so that was a little annoying but not the hotels fault.
Nice affordable property that is conveniently located to many dining and music spots. The room was a nice size and had a fridge and microwave. The menu for the on-site restaurant didn't look appealing or well priced, but many options nearby to offset that. The rooftop is a nice place to unwind. We would stay here again.