Best Western Capistrano Inn

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Hot tub

Parking available

Pet-friendly

Laundry

Explore the area

27174 Ortega Hwy, San Juan Capistrano, CA, 92675

Mission San Juan Capistrano
10 min walk
San Juan Hills Golf Club
3 min drive
Los Rios Historic District
3 min drive
Orange County, CA (SNA-John Wayne)
25 min drive

Room options

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

23 sq m
Sleeps 4
2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

23 sq m
Sleeps 2
1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking, Balcony

23 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

23 sq m
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

23 sq m
Sleeps 4
2 Queen Beds

Standard Room, 2 Double Beds, Non Smoking, Balcony

23 sq m
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

23 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

23 sq m
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

23 sq m
Sleeps 2
1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

28 sq m
Sleeps 2
1 Queen Bed

Similar properties

Parking included

Free WiFi

Air conditioning

Laundry

for 1 room

includes taxes & fees

23 Jan - 24 Jan

About this property

Hotel with free breakfast, a quick walk to Mission San Juan Capistrano

This smoke-free hotel features an outdoor pool, a snack bar/deli and Access to hot tub. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.

Best Western Capistrano Inn offers 108 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Capistrano Inn gets high marks from our customers. During your stay, you're just a quick walk from Mission San Juan Capistrano. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.

Free full breakfast served daily
Free WiFi
Free self-parking
Motorhome/coach/lorry parking available for a fee
Take a swim in the outdoor pool or soak in the hot tub
Amenities include a front desk safe, a business centre and a gift shop
Guests have great things to say about the breakfast and the helpful staff
10 minutes by foot from Mission San Juan Capistrano and a 3-minute drive from The Coach House
Pets welcome for a fee

Best Western Capistrano Inn offers its guests an outdoor pool and Access to hot tub. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. The business-friendly Best Western Capistrano Inn also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This San Juan Capistrano hotel is smoke free.

Guests are served a free full breakfast daily.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site
RV/bus/lorry parking (surcharge) on site
Limited on-site parking (max 1 space per unit)
Wheelchair-accessible parking and van parking available

Food and drink

Free full breakfast available daily
Coffee and tea in common areas
Snack bar/deli

Things to do

Outdoor pool
Spa tub

Family friendly

In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)

Business services

Business centre
Computer station

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Access via exterior corridors
Air conditioning
Desk
Free local calls
Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 30 per pet, per night

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 30 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 8:00 AM to 9:00 PM
Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Capistrano

Best Western Capistrano Inn

Capistrano Inn

Capistrano Inn Best Western

Best Western Capistrano Hotel San Juan Capistrano

Best Western San Juan Capistrano

San Juan Capistrano Best Western

Capistrano Juan Capistrano

Best Western Capistrano Inn Hotel

Best Western Capistrano Inn San Juan Capistrano

Best Western Capistrano Inn Hotel San Juan Capistrano

Best Western Capistrano Inn Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

6/10 Okay

Kelenia

8 Oct 2024

Stayed 1 night in Jul 2024

8/10 Good

Michael

4 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

10/10 Excellent

Nitzan

30 Sept 2024

👍

Stayed 4 nights in Sep 2024

10/10 Excellent

Kyle

30 Sept 2024

Stayed 1 night in Sep 2024

4/10 Poor

Jennifer

Business traveller

30 Sept 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Moderately unsafe location and ants in my room

There were ants in my room near the door and crawling on one of the 2 beds. It’s also located right off of a freeway ramp so most rooms are loud and there were vagrants in the parking lot. There was a sign posted on the lobby door that there is no public restroom to give you an idea of the number of homeless people walking around trying to find a restroom. The pool house where the breakfast was is nice and across the freeway the rest of San Juan Capistrano is nice but I would not recommend this property.

Stayed 3 nights in Sep 2024

10/10 Excellent

Janaka

Travelled with family

27 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean room

Stayed 1 night in Sep 2024

8/10 Good

Stephen

27 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Renae

Business traveller

24 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Sep 2024

2/10 Terrible

Carol

Travelled with partner

24 Sept 2024

Disliked: Cleanliness, property conditions & facilities

There was a very odd smell in the bathroom. It was fine for a one night rest

Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

23 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

I have stayed there 3 times at the hotel and I was very comfortable with a very nice tranquility. Thank you.

Stayed 3 nights in Sep 2024

10/10 Excellent

Jacob

Travelled with family, Travelled with group

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very close to the old town area of San Juan Capistrano. We ate at heritage bbq which I highly recommend and then started walking around the area. We were enjoying ourselves so much we decided to make a weekend out of it and it worked out great. Highly recommend

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

6/10 Okay

Lisa

15 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Larry

14 Sept 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Gayl

Business traveller

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful property, location and superb breakfast!

Stayed 5 nights in Sep 2024

10/10 Excellent

Jason

13 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Travelled with family

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything

Stayed 1 night in Sep 2024

6/10 Okay

Dustin

Travelled with family

10 Sept 2024

Liked: Staff & service

Good for the night

The Hotel entrance was very vague. No clear entrance markings. Grounds were clean and Hotel staff were very nice and accommodating. Hotel is older and not very sound proof. The room door had no weatherstripping you could see day light around it, and you can hear doors slamming and people walking above you. Hotel looks like they are in the process of renovating it.

Stayed 1 night in Sep 2024

10/10 Excellent

Beth

9 Sept 2024

Stayed 4 nights in Aug 2024

8/10 Good

William

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Most amazing comfortable king bed. The location isn't the easiest to get to, you really have to watch because you can easily miss the turn. It is an older hotel and needs updating but it was clean, comfortable, and affordable. The breakfast buffet was very nice, the room is large and there were many choices, something for everyone and you can dine in or they even have take out containers. Overall a very quiet hotel.

Stayed 3 nights in Sep 2024

8/10 Good

James

Travelled with family

8 Sept 2024

Liked: Cleanliness

Disliked: Amenities

Large room but easy to miss the narrow entrance of hotel

Stayed 1 night in Sep 2024

4/10 Poor

Amber N

Travelled with family, Travelled with family and small children

4 Sept 2024

Disliked: Cleanliness, property conditions & facilities

We are used to a certain standard when staying at hotels and this one didnt cut it. We were in town for a wedding and stayed one night which was more than enough. We prefer other properties and regret not staying at the brand we usually stay. I also didn't appreciate housekeeping walking in on my naked husband. Thank goodness I was near the door to block her from fully entering. No knock, just walked in. Unexceptable!

Stayed 1 night in Aug 2024