Best Western Capistrano Inn

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Dates

December 2024

January 2025

Desk, iron/ironing board, free WiFi, bed sheets

Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

Hot tub

Parking available

Pool

Pet-friendly

Laundry

Breakfast included

Explore the area

27174 Ortega Hwy, San Juan Capistrano, CA, 92675

Mission San Juan Capistrano
10 min walk
San Juan Hills Golf Club
3 min drive
Los Rios Historic District
3 min drive
Orange County, CA (SNA-John Wayne)
25 min drive

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

23 sq m
Sleeps 4
2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

23 sq m
Sleeps 2
1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking, Balcony

23 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

23 sq m
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

23 sq m
Sleeps 4
2 Queen Beds

Standard Room, 2 Double Beds, Non Smoking, Balcony

23 sq m
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

23 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

23 sq m
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

23 sq m
Sleeps 2
1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

28 sq m
Sleeps 2
1 Queen Bed

Similar properties

Parking included

Free WiFi

Air conditioning

Laundry

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Hotel with free breakfast, a quick walk to Mission San Juan Capistrano

This smoke-free hotel features an outdoor pool, a snack bar/deli and Access to hot tub. Free full breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and a business centre.

Best Western Capistrano Inn offers 108 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Capistrano Inn gets high marks from our customers. During your stay, you're just a quick walk from Mission San Juan Capistrano. Enjoy features like free WiFi in public areas, plus an outdoor pool and a snack bar/deli.

Free full breakfast served daily
Free WiFi
Self-parking and Motorhome/coach/lorry parking available for a fee
Take a swim in the outdoor pool or soak in the hot tub
Amenities include a front desk safe, a business centre and a gift shop
Guests have great things to say about the helpful staff and the clean guestrooms
10 minutes by foot from Mission San Juan Capistrano and a 3-minute drive from The Coach House
Pets welcome for a fee

Best Western Capistrano Inn offers its guests an outdoor pool and Access to hot tub. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. The business-friendly Best Western Capistrano Inn also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This San Juan Capistrano hotel is smoke free.

Guests are served a free full breakfast daily.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Uncovered parking on site (USD 10 per day; includes in/out privileges)
RV/bus/lorry parking (surcharge) on site
Limited on-site parking (max 1 space per unit)
Wheelchair-accessible parking and van parking available

Food and drink

Free full breakfast available daily
Coffee and tea in common areas
Snack bar/deli

Family friendly

In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)

Business services

Business centre
Computer station

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

2 buildings
2 floors
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Access via exterior corridors
Air conditioning
Desk
Free local calls
Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 20 March 2024 to 30 November 2024 (completion date subject to change). The following areas are affected:

Laundry facilities
Selected guestrooms

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets: USD 30 per pet, per night

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Uncovered self-parking fee: USD 10 per day (in/out privileges)
Pet fee: USD 30 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 8:00 AM to 9:00 PM
Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Capistrano

Best Western Capistrano Inn

Capistrano Inn

Capistrano Inn Best Western

Best Western Capistrano Hotel San Juan Capistrano

Best Western San Juan Capistrano

San Juan Capistrano Best Western

Capistrano Juan Capistrano

Best Western Capistrano Inn Hotel

Best Western Capistrano Inn San Juan Capistrano

Best Western Capistrano Inn Hotel San Juan Capistrano

Best Western Capistrano Inn Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

2/10 Terrible

Jeanne

Travelled with group

24 Aug 2024

Disliked: Amenities

This property was so disgusting. Walkways were dirty and reeked of dog urine. There was not a safe dog friendly area for my pet.

Stayed 2 nights in Aug 2024

6/10 Okay

Michael

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveller

20 Aug 2024

Liked: Staff & service

Disliked: Room comfort

Uncomfy bed but staff is great

Staff is great. Bed was extremely uncomfortable and my toilet was running all night.

Stayed 1 night in Aug 2024

8/10 Good

timme

Travelled with partner, Travelled with group

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice property but rooms in need of face lift

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was great,clean living environment. Breakfast was a great surprise in its variety of choices too!

Stayed 2 nights in Aug 2024

10/10 Excellent

Mihail

14 Aug 2024

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

2/10 Terrible

Amanda

Travelled with family

12 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right when you walk through the door at the lobby, smells horribly like cigarette. The price for this hotel is outrageous for a motel 6 quality. I was actually fearful the night. I stayed there. Felt unsafe The people next to me were outside drinking beer all night very disappointed

Stayed 1 night in Aug 2024

10/10 Excellent

David

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed there numerous times.

Stayed 2 nights in Jul 2024

6/10 Okay

Trevor

Travelled with family and small children, Travelled with pets

12 Aug 2024

Liked: Staff & service, property conditions & facilities

This best western is located right on the freeway, super easy to get to, but not loud in your room. The staff was very friendly. Overall the property was very well maintained and I would have rated this property higher if it were not for the ant problem. It’s an older building in Southern California so what can you do. Also the slide lock on the door had been previously ripped from the wall and not repaired properly leaving exposed screws and a faulty lock, for the right price I would stay again.

Stayed 4 nights in Aug 2024

6/10 Okay

Ana

11 Aug 2024

Stayed 1 night in Aug 2024

6/10 Okay

Jessica

11 Aug 2024

Stayed 1 night in Aug 2024

6/10 Okay

kim, Paso Robles

Travelled with family

5 Aug 2024

Disliked: Cleanliness, staff & service

Pool was dirty. Reasonable price

Stayed 1 night in Aug 2024

2/10 Terrible

rocio

4 Aug 2024

Liked: Staff & service

Disliked: Property conditions & facilities

They have ants and was too noisy

Stayed 4 nights in Jul 2024

2/10 Terrible

Firouzeh

Travelled with family

4 Aug 2024

Disliked: Property conditions & facilities, room comfort

I booked 2 months in advance and they gave me a room with freeway noise! Also it’s hard for me to go upstairs and they said there’s no room downstairs available!

Stayed 1 night in Aug 2024

8/10 Good

Janet

Travelled with family

30 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is dated, but it looks like they may be doing some renovations. Quiet even though it is next to the freeway. Room was clean. No Kleenex in the room. Breakfast was good.

Stayed 1 night in Jul 2024

8/10 Good

Noel

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

For my experience it was definitely a very convenient location and everything was clean and organized,house keeping was very nice and helpful,the only downside of it was that Beds were not firm at all too soft for my liking.

Stayed 2 nights in Jul 2024

2/10 Terrible

Angela, Fontana

Travelled with pets, Travelled with partner

29 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Smelled like mold, dirty carpets. We did not stay there.

Stayed 2 nights in Jul 2024

2/10 Terrible

Maureen

Travelled with group

28 Jul 2024

Disliked: Cleanliness, property conditions & facilities

Breakfast was the only good part of our stay. Baby cockroaches - hot water was only luke warm - sticky floors and carpet - room smell on arrival like disinfectant and dirt and bleach - holes in walls by floor - no umbrellas by pool as shown in photo - good luck.

Stayed 1 night in Jul 2024

2/10 Terrible

Mikole

Travelled with family

26 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

2/10 Terrible

Ernest

26 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2024

10/10 Excellent

David

Business traveller

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For the type of hotel, I thought it was great! The bed was firm and comfortable as well!

Stayed 4 nights in Jul 2024

4/10 Poor

Kristin

22 Jul 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

I am a Senior and requested a very quiet room. They actually had me up on a 2nd floor, no elevator, facing an extremely busy freeway. They person at the desk told me they were sold out,

Stayed 4 nights in Jul 2024

4/10 Poor

John

21 Jul 2024

Liked: Staff & service

Disliked: Property conditions & facilities

My kids got contact high from the pot smoke blowing in the AC from adjacent rooms. Not the kind of place to bring a family.

Stayed 1 night in Jul 2024

8/10 Good

Jane

Travelled with family, Travelled with pets

21 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was just what i was looking for this trip walkable to townand an easy uber to Laguna

Stayed 2 nights in Jul 2024

2/10 Terrible

Larry

19 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

The staff stole Property out of my room! When I complained, they charge me an extra $20 for parking!?!? Do not stay there microwave didn’t work. The room is old beer cans laying around everywhere people hanging out partying terrible place.

Stayed 2 nights in Jul 2024