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Embassy Suites by Hilton Santa Ana Orange County Airport

3.5 star property

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Photo gallery for Embassy Suites by Hilton Santa Ana Orange County Airport

Lobby
Indoor pool, pool loungers
Property amenity
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Free airport shuttle
  • Hot tub
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1325 East Dyer Road, Santa Ana, CA, 92705
  • South Coast Plaza
    ‪4 min drive‬
  • Santa Ana Zoo
    ‪5 min drive‬
  • University of California, Irvine
    ‪7 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪7 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

  • 48.3 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Patio

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Patio

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Property amenity

MainStay Suites John Wayne Airport by Choice Hotels

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.0 out of 5, Very good, (1081)
The price is €120
for 1 room
includes taxes & fees
25 Mar - 26 Mar
MainStay Suites John Wayne Airport by Choice Hotels

About this property

Embassy Suites by Hilton Santa Ana Orange County Airport

Mediterranean hotel with free breakfast and free airport shuttle
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Weekday breakfast is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Embassy Suites by Hilton Santa Ana Orange County Airport offers 301 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Santa Ana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton Santa Ana Orange County Airport gets high marks from our customers. During your stay, you'll be close to University of California, Irvine. You'll find features such as a free round-trip airport shuttle and a free manager's reception, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Enjoy American cuisine while dining at Sweet Spot Bar & Grille
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 7 minutes by car from University of California, Irvine and 9 minutes from Fashion Island
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Santa Ana Orange County Airport offers its guests an indoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi and wired Internet for a fee.

A business centre and 9 meeting rooms are available. Event space at this hotel measures 7998 square feet (743 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Santa Ana Orange County Airport. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Mediterranean Santa Ana hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Sweet Spot Bar & Grille – This restaurant specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.70); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 6.70); wired internet (surcharge)

Parking and transport

  • Free return airport shuttle from 5:30 AM to 10:30 PM at scheduled times and on request
  • Parking on site (USD 22 per night)
  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sweet Spot Bar & Grille

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (7,998 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 99

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 6.7 (rates may vary)
  • Fee for in-room wired Internet: USD 6.7 (rates may vary)
  • Fee for wireless Internet in public areas: USD 6.7 (rates may vary)
  • Fee for wired Internet in public areas: USD 6.7 (rates may vary)
  • Self-parking fee: USD 22 per night
  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 99 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Orange
Embassy Suites Orange Hotel Santa Ana County Airport North
Embassy Suites Santa Ana Orange County Airport North
Embassy Suites Hilton Santa Ana Orange County Airport Hotel
Embassy Suites Hilton Orange County Airport Hotel
Embassy Suites Hilton Santa Ana Orange County Airport
Embassy Suites Hilton Orange County Airport
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Santa Ana Embassy Suites
Embassy Suites by Hilton Santa Ana Orange County Airport Hotel

Embassy Suites by Hilton Santa Ana Orange County Airport Reviews

Reviews

6.2
Rating 10 - Excellent. 439 out of 1583 reviews
Rating 8 - Good. 235 out of 1583 reviews
Rating 6 - Okay. 277 out of 1583 reviews
Rating 4 - Poor. 256 out of 1583 reviews
Rating 2 - Terrible. 376 out of 1583 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Won’t stay here again
Lobby is nice, but the rooms are VERY OUTDATED. And the bathroom in our room was very musty and sour smelling. Also, the room had a sliding glass door that was left completely unlocked.
Stayed 2 nights in Dec 2024

4/10 Poor

Won Keun, Plano

Disliked: Property conditions & facilities
The building and the room I was in were dilapidated. AC was out for the 3 days I was there, and no one seemed to be able to help. Do not expect the airport shuttle to be available when you check out. They only offer it when the front desk is staffed by 2 or more attendants. I would've given it a one-star if it weren't for the breakfast. Breakfast was good, and other reviews seem to agree as well. I will not be coming back.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no duvet cover on the comforter, the bed did not have a fitted sheet. It had a small flat sheet and then another small flat sheet and then the comforter, and then another small flat sheet on top. They finally brought sheets, but the fitted sheet was stained. The refrigerator was broken. There was water damage to The walls and ceilings and the room smelled of mildew or mold. The air-conditioning was broken, but at least they brought us a box fan. That's why I'm giving the service more than one star
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
It should allow me to pay deposit online
Stayed 7 nights in Nov 2024

2/10 Terrible

jeffrey

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Randolph

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
We did not like that there was no air conditioning to cool the room for the third time and the shower temp was not hot enough. Also, how does a hotel run out of face towels throughout the whole facility? The breakfast was fine.
Stayed 1 night in Dec 2024

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms are a huge disappointed!
We had to switch rooms due to the condition of our room. The second room wasn't any better. Very very disappointed with the condition and cleanliness of the rooms...perhaps we were put in an older, un-updated room...but there was so many things, no air-con, refrigerator would not close, holes and large stains on carpet, someones nasty hair grease left on the headboard...i could go on, but i won't. I asked if they had any clening wipes so i could clean the headboards and dirty doorknobs and handles and they said i needed to go down to thw lobby if i wanted them! The lobby was immaculate, the bar seemed fine, the breakfast was great! The staff was mostly friendly and helpful. But the rooms and patio were dirty/filthy! App won't let me add photos, but trust me, they're bad.
Stayed 1 night in Dec 2024

10/10 Excellent

Ramin

Liked: Cleanliness, staff & service, property conditions & facilities
Sure
Stayed 9 nights in Nov 2024

10/10 Excellent

Wilani, Auburn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything looks great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Qi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel very clean. And especially the breakfast very yummy. The staff are very friendly. The environment is good and pleasant. Very pleasant experience in here:)
Stayed 1 night in Nov 2024

10/10 Excellent

Jess

Stayed 1 night in Nov 2024

2/10 Terrible

Prasad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, amenities, property conditions & facilities
The AC didn't work so we had to leave the patio door open for air circulation the whole time we stay there, even during the night. How ever, we couldn't sleep well because the constant noise from the street and parking lot came from cars driving by and the freeway closer by.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jesus E

Stayed 2 nights in Nov 2024

2/10 Terrible

Victor, Stockton

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
the room was smelly and they charge extra for parking $22.00
Stayed 1 night in Nov 2024

10/10 Excellent

Ramin

Stayed 8 nights in Nov 2024

6/10 Okay

Denise

Travelled with family
Disliked: Cleanliness
Just ok
Stayed 4 nights in Nov 2024

4/10 Poor

Jade

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is dated. Some areas have been updated but a lot have not. Of the 5 elevators in the lobby, 2 worked at most. There is not an option to take the stairs to your room. Anytime someone in my room showered, the bathroom flooded and I'm not talking a little water on the floor. There was holes in the carpet, door frames were dry rotted, parking gates were broken so there were limited entry and exit points making it impossible to get in and out of the parking lot some days. This hotel could be great if it had $100k makeover. On the upside the breakfast was delicious.
Stayed 2 nights in Nov 2024

6/10 Okay

CHRISTIAN

Travelled with partner
AC wasn’t working properly. Room had a weird smell. Bed was uncomfortable.
Stayed 1 night in Nov 2024

2/10 Terrible

Mengnan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Daniel, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: -Safe and clean. -Recent updates are nice. -Friendly staff. Cons: -Parking is awful unless you park in the middle of the day and don't leave. -Breakfast is not as good as most other Embassy's. The effort just didn't seem to be there and the food was not appealing. I usually don't get omelets because of the line but there was no one on line and two people manning it, so I tried. She asked me three times (at different times of making it) what I wanted in it (simple, cheese and spinach) and she still got it wrong and added a bunch of things I don't eat. She also left while it was cooking and it was really dark when she got back.
Stayed 1 night in Nov 2024

2/10 Terrible

Vashtai

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I honestly dont know where to start. We check in around 2ish and walk to our room and its dirty, towels on the floor bed unmade and trash everywhere. Go to lobby and they give us another room, keys dont work , there we go again to the lobby , finally everything is good and we check in and put our stuff away and leave , come back around 11 pm and the room temp is 78 degress, long story short, we had mangamnet send over a fan and we had to sleep w the window open cause it was WAY TO HOT too sleep in there. total mess
Stayed 2 nights in Nov 2024

2/10 Terrible

RODEL

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Donald

Business traveller
Liked: Staff & service
Disliked: Room comfort
No hot water for showers, also room next to freeway noisy conditions, Hotel charged For parking
Stayed 2 nights in Nov 2024