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Embassy Suites by Hilton Santa Ana Orange County Airport

3.5 star property

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Photo gallery for Embassy Suites by Hilton Santa Ana Orange County Airport

Lobby
Lobby
Indoor pool, pool loungers
Property amenity
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Free airport shuttle
  • Hot tub
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1325 East Dyer Road, Santa Ana, CA, 92705
  • South Coast Plaza
    ‪4 min drive‬
  • Santa Ana Zoo
    ‪5 min drive‬
  • University of California, Irvine
    ‪7 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪8 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

  • 48.3 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Patio

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Patio

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Property amenity

MainStay Suites John Wayne Airport by Choice Hotels

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.0 out of 5, Very good, (1086)
The price is €109
for 1 room
includes taxes & fees
4 Apr - 5 Apr
MainStay Suites John Wayne Airport by Choice Hotels

About this property

Embassy Suites by Hilton Santa Ana Orange County Airport

Mediterranean hotel with free breakfast and free airport shuttle
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Weekday breakfast is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Embassy Suites by Hilton Santa Ana Orange County Airport offers 301 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Santa Ana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton Santa Ana Orange County Airport gets high marks from our customers. During your stay, you'll be close to University of California, Irvine. You'll find features such as a free round-trip airport shuttle and a free manager's reception, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Enjoy American cuisine while dining at Sweet Spot Bar & Grille
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 7 minutes by car from University of California, Irvine and 9 minutes from Fashion Island
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Santa Ana Orange County Airport offers its guests an indoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi and wired Internet for a fee.

A business centre and 9 meeting rooms are available. Event space at this hotel measures 7998 square feet (743 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Santa Ana Orange County Airport. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Mediterranean Santa Ana hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Sweet Spot Bar & Grille – This restaurant specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.70); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 6.70); wired internet (surcharge)

Parking and transport

  • Free return airport shuttle from 5:30 AM to 10:30 PM at scheduled times and on request
  • Parking on site (USD 22 per night)
  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sweet Spot Bar & Grille

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (7,998 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 99

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 6.7 (rates may vary)
  • Fee for in-room wired Internet: USD 6.7 (rates may vary)
  • Fee for wireless Internet in public areas: USD 6.7 (rates may vary)
  • Fee for wired Internet in public areas: USD 6.7 (rates may vary)
  • Self-parking fee: USD 22 per night
  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 99 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Orange
Embassy Suites Orange Hotel Santa Ana County Airport North
Embassy Suites Santa Ana Orange County Airport North
Embassy Suites Hilton Santa Ana Orange County Airport Hotel
Embassy Suites Hilton Orange County Airport Hotel
Embassy Suites Hilton Santa Ana Orange County Airport
Embassy Suites Hilton Orange County Airport
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Santa Ana Embassy Suites
Embassy Suites by Hilton Santa Ana Orange County Airport Hotel

Embassy Suites by Hilton Santa Ana Orange County Airport Reviews

Reviews

6.2
Rating 10 - Excellent. 434 out of 1581 reviews
Rating 8 - Good. 236 out of 1581 reviews
Rating 6 - Okay. 280 out of 1581 reviews
Rating 4 - Poor. 257 out of 1581 reviews
Rating 2 - Terrible. 374 out of 1581 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Adrian

Stayed 1 night in Sep 2024

6/10 Okay

Edward

Travelled with family
Disliked: Staff & service, room comfort
Not so great
When you walk into the lobby this hotel is beautiful, it looks top notch! Our suite was just okay. It was a little dated. Our bed was not comfortable at all, very hard. And the sofa bed was terrible. We had to pull the mattress out and use it on the floor, which wasnt any better. The a/c also was out until the following week. We did ask for a fan, but didnt get one until the 2nd night and it was broken. I called the front desk to ask for another fan and was told they got a shipment of fans in and would bring us one to our room, no one ever came though😕. We ended up sleeping with the sliding door open both nights. I wanted to love this place, but it wasn't as great as the lobby leads it to be, unfortunately.
Stayed 2 nights in Dec 2024

2/10 Terrible

Alfonso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Melany Andrea

Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Stayed 1 night in Dec 2024

4/10 Poor

ROBERT, Redwood Shores

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Typically Embassy Suites is higher end place. This one is worn out. the parking lot was occupied by gardeners trucks and roped off. The smell of the lobby and the room was musty and dank. All the funiture in the lobby and room was outdated and worn to threads, the room lighting was dark and old style lamps. The room phone was out of order. The shower curtain was torn and hanging by pieces. The front desk only 1 person was so over loaded, with phones ringing and a line at all times of day. She would answer the phone and say please hold over and over. The calls and line were guests who were having problems in rooms. They take a $200 deposit credit charge even for a long time Hilton Honors person. To top it off there is no air conditioning. Desk person said something about a water cooler shut down, but the room thermostate only has a Heat setting, no cooling setting, ie. no AC in Southern California.... very bad sweaty night, never going back.

2/10 Terrible

Jeremy

Disliked: Staff & service, amenities, property conditions & facilities
I arrived to the hotel and waited in line for the person at the counter that had not been fully trained yet with no support. I found my room to be 79 degrees inside with the AC not working. I asked the front desk about it and was told that the AC was out in all the rooms. I tried to ask for a refund and simply stay at a different hotel since the room was uncomfortably hot and was declined by the desk staff. I will not be staying at embassy suites again after my experience as there are a lot of options out there that care about their client’s experience.
Stayed 1 night in Dec 2024

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

Rajesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Well where should I start. As soon I walked in to room strong smell hit you on the nose. Bathroom was not stocked up on hand cleaning soap. Balcony door has visible Mold present. We didn't get any room cleaning for two days. Not enough cleaning support. Hilton Embassy suites be off my list. Only one thing I can say that we have found out our lost earnings back from there lost and found department. Huge shout out for the honesty.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Gail

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good service
On Saturday morning, I send a message to the from desk, requesting the housekeeper, because nobody was going to be there. We came back yo the room around 3:10 pm and noticed the room wasn’t clean, I called the front desk and let them know and they said they were “ busy “, 10 minutes later someone knocked the door and it was the housekeeper, but we were getting ready for a family event. And I noticed that the window shield had mold on it. There is a piece of metal coming out of the bed and my husband hit his leg, when I was returning the keys I talked to the guy in the front desk, I’m not happy with the service and conditions of the rooms
Stayed 1 night in Dec 2024

6/10 Okay

Erika

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Kassidy

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property overall was okay, definitely outdated and had a few issues with AC and hot water.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marianne

Stayed 1 night in Dec 2024

2/10 Terrible

Carlos enrique

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad
Had a really bad experience they sold my room and gave me a different room next day they wanted me to move out to a single smaller room when I paid for double queen beds the beds had stains like they don’t change the sheets no shampoo no cups no soap I went to front desk because they never answer the phone and asked for those items they said they run out like what. Dirty dirty Hanny very rude wanted to fight with my husband
Stayed 2 nights in Dec 2024

8/10 Good

Saira

Travelled with family
Liked: Cleanliness, staff & service
Could use some updating
Hotel definitely has some wear and tear on it and could use some updating including the mattresses and pull out beds and some elevators have been down for awhile... yet me and the family still enjoy staying here for the indoor pool and breakfast options.
Stayed 1 night in Dec 2024

10/10 Excellent

Skyla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice from outside, inside falling a part, no AC, many rooms have door open and hear the same complaints from other customers, room have a very strong mold smells, water from bathtub was leaking, the whole bathroom got wet, so sad that an amazing hotel is getting so bad for lack of maintenance repairs and remodeling.
Stayed 2 nights in Nov 2024

4/10 Poor

Melani

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Madelyn

Travelled with family and small children, Business traveller, Travelled with partner
Did not have available room that was booked (booked 2 queen, only had one king available), keys did not work at check in. Front desk staff unapologetic.
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Travelled with family
Stayed 1 night in Nov 2024

4/10 Poor

Monique

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately we were disappointed with the cleanliness of our room. There were stains on the carpet, curtains, walls, towels, doors, bathroom floors, etc.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Deana

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and hot
The air conditioning in my room was not working properly. I inquired about it several times and was told that it was not working in the entire hotel, however, the hotel itself was cool, but my room was hot. My room was clean upon arrival, but was never cleaned satisfactorily during my 5 day stay. There was trash left in the cans, the kitchen area was not wiped down, and I ran out of toilet paper. I will not return.
Stayed 3 nights in Dec 2024