Quality Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Exterior
Lobby
In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
3000 Santa Rosa Ave, Santa Rosa, CA, 95407
  • Old Courthouse Square
    4 min drive
  • Railroad Square Historic District
    4 min drive
  • Luther Burbank Home and Gardens
    4 min drive
  • Santa Rosa, CA (STS-Sonoma County)
    16 min drive

Room options

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Quality Inn & Suites

Suburban hotel with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, camper van/bus/lorry parking, multilingual staff and a vending machine are on-site.
Quality Inn & Suites offers 61 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be within walking distance of Harvest Dog Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include multilingual staff, a vending machine and coffee/tea in a common area
  • On-site recreation includes a gym
  • 13 minutes on foot from Harvest Dog Park and a 4-minute drive from Old Courthouse Square
Free breakfast is served daily. Public spaces have free WiFi. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. Limited free parking is available on a first-come, first-served basis.

This Santa Rosa hotel is smoke free.

Guests are served a free continental breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Wine Country Santa Rosa
Quality Wine Country Santa Rosa
Quality Inn Wine Country
Quality Wine Country

Quality Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 132 out of 377 reviews" "
Rating 8 - Good. 89 out of 377 reviews" "
Rating 6 - Okay. 60 out of 377 reviews" "
Rating 4 - Poor. 35 out of 377 reviews" "
Rating 2 - Terrible. 61 out of 377 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Laurelle

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, very clean. Only annoyance was Lou’s workers in the hall all day talking really loud. Wish they had a pool.
Stayed 2 nights in Aug 2024

2/10 Terrible

Marina

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful! How is this place still open?!
This is the worst hotel experience I have ever had. When I walked up to the check-in desk, there was a frustrated employee talking to another employee. She looked at me, did not acknowledge me, then finished her conversation. When she was done, she asked me if I was checking in, and when I said yes, her reply was "Oh." Again no acknowledgment of what had just transpired. She checked me in and proceeded to wipe her sweaty face with a washcloth. I'm not sure if she was sick, or on drugs. She seemed to be breaking out in a rash. She then told me my room was on the second floor and there was no elevator)(?!). I needed to walk the long way down the hall because the light on the outside of the building with closer access was out and needed to be repaired. The carpets in the stairwell were dirty and didn't look like housekeeping ever vacuumed them. The halls smelt of popcorn and hot dogs. You can hear every conversation and TV show as you pass each room. My room was a connecting room and I could clearly hear the entire conversation and TV of the room next door. Once the old man went to sleep I could hear his snoring. I sleep with ear plugs, so I wasn't too concerned. I was awoken at 6:30 am by this couple next door speaking on their phone on speakerphone to someone and watching the news. It was so loud I could not believe this hotel is still in business. There is mold and water damage in the ceiling hallway. The complimentary breakfast was descent - better than many others.
Stayed 1 night in Aug 2024

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Extremely rude service, very very dirty and spiders on our beds Front desk didn’t offer an apology Also there were guys doing heavy auto work in the parking lot
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Joseph

Business traveller
Liked: Staff & service, room comfort
The room was clean but the hallway and corridors were pretty dirty overall it was good you get what you pay for
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was recently renovated, clean and very comfortable beds. The staff was extremely friendly and helpful from check-in to helping with the key card usage. Provided a wonderful and convenient breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph, Oxnard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable hotel
Stayed 2 nights in Jul 2024

8/10 Good

Elizabeth, Petaluma

Stayed 1 night in Aug 2024

10/10 Excellent

Cheyenne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Morris

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Morris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Stacie, Stockton

Liked: Cleanliness, staff & service, property conditions & facilities
Decent for the price.
Stayed 2 nights in Jul 2024

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

2/10 Terrible

Tawney

Stayed 1 night in Jul 2024

6/10 Okay

Garrett

Travelled with family
Liked: Cleanliness, staff & service
Was pretty clean and the room was spacious. The bed was extremely uncomfortable, though. Breakfast was fine and the staff was friendly. Probably wouldn’t stay there again because of the uncomfortable bed.
Stayed 2 nights in Jul 2024

4/10 Poor

Meir

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not stay there again.
Ants in the room. Strong smell of bleach. Breakfast was not good 30 mnts wait for coffee. Toaster is not working.
Stayed 2 nights in Jul 2024

6/10 Okay

Lia

Travelled with family
OK for Short Trip
Okay place to stay for 2 nights in Santa Rosa. I had no issues with the hotel but would probably choose a hotel in a better location next time.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christina, Crescent City

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, centrally located. Shower didnt work but was aware they are going to under go renovations. All the necessary boxes are ticked :)
Stayed 1 night in Jul 2024

8/10 Good

Porfirio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Tawney

Stayed 1 night in Jul 2024