The Sandman Hotel

3.0 star property

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Photo gallery for The Sandman Hotel

Lobby lounge
In-room safe, desk, laptop workspace, iron/ironing board
Outdoor pool, pool umbrellas, pool loungers
Front of property
Poolside bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Santa Rosa Junior College
    ‪2 min drive‬
  • Charles M. Schulz Museum
    ‪3 min drive‬
  • Fountaingrove Golf and Athletic Club
    ‪4 min drive‬
  • Santa Rosa, CA (STS-Sonoma County)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

The Sandman Hotel

Hotel in Santa Rosa with fitness centre and 24-hour front desk
Along with an outdoor pool, this hotel has a fitness centre and a poolside bar. Self parking is free. Other amenities include coffee/tea in a common area, concierge services and a 24-hour front desk. Housekeeping is available on request.
The Sandman Hotel offers 135 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the pool at The Sandman Hotel . During your stay, you'll be within walking distance of Empire College. Features include free self-parking, plus an outdoor pool and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Amenities include a vending machine and coffee/tea in a common area
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 11 minutes on foot from Empire College and a 2-minute drive from Redwood Empire Ice Arena
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Sandman Hotel offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at the pool bar. The business-friendly The Sandman Hotel also features a vending machine, a picnic area, and coffee/tea in common area. Self parking is free.

Smoking is allowed in designated areas at this 3-star Santa Rosa hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1041 out of 2044 reviews
Rating 8 - Good. 535 out of 2044 reviews
Rating 6 - Okay. 224 out of 2044 reviews
Rating 4 - Poor. 118 out of 2044 reviews
Rating 2 - Terrible. 126 out of 2044 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Gicela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
They let us check in early which was great. There was a lot of noise that u could hear between the walls and in the morning u could hear the housekeepers making way to much loud noises like rolling their carts, metal banging and them speaking very loudly. We stayed in the back end by the pool. Pool area was nice, hot tub was not very hot n there was some metal down at the bottom of the tub that i got stuck w/on my foot. I also was not gappy w/hotels.com that they charged me about $15 a day xtra for taxes which i disnt pay attn n that that we have been renting a lot of hotels w/them recently. I usually dont leave a review.
Stayed 2 nights in Nov 2024

8/10 Good

Alysia

Stayed 1 night in Oct 2024

10/10 Excellent

Holli

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and very welcoming!
Stayed 1 night in Nov 2024

10/10 Excellent

Reyvon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice facility
Stayed 1 night in Nov 2024

4/10 Poor

LORI

Business traveller
Disliked: Property conditions & facilities, room comfort
Misleading photos on site
Photos on site are very misleading. Bed is super uncomfortable. Room is below average.
Stayed 1 night in Nov 2024

4/10 Poor

mike

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
So
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

tunde

Stayed 1 night in Oct 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, clean, quiet, easy parking conveniently close to everything. The front desk Girls could be more helpful and friendly. They appear always s tired and not very helpful
Stayed 2 nights in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jacqueline

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Great place to stay, where every single employee is exceptionally nice and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Check-in was fast and easy, and price was great. Room was very clean and comfortable. Very comfortable bed also. We love staying here because great location for Santa Rosa and rooms are always very clean.
Stayed 1 night in Nov 2024

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been nice if the hot tub was turned on. I would have used it They post a sign they says they'll fix it tomorrow. But tomorrow means no way. Otherwise the place is well kept up
Stayed 4 nights in Nov 2024

2/10 Terrible

Francine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Mahya

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Timm, Encinitas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded rooms are very nice our second night stay with the king bed was very comfortable the first night nice but not as comfortable bed and we have stayed here in the past and were pleasantly surprised at the upgrades.
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Liked: Property conditions & facilities
Ease of check in and parking close to rooms. Super clean rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Lametria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a night. Comfy bed, sheets are so-so. The decor is excellent, but the walls are rather thin. I heard every step from above and the dog barking in the room next to me. Thankfully neither lasted long and wasn't annoying. I would stay here again for a quick stay.
Stayed 1 night in Nov 2024

2/10 Terrible

Wesley

Disliked: Staff & service, amenities, property conditions & facilities
Property did not look like what was advertised on the website at all. They also didn’t have a room available for me despite prepayment for the reservation. Definitely avoid this place next time
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Nov 2024