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Hotel Plaza San Francisco

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel Plaza San Francisco

Aerial view
Bar (on property)
Indoor pool
Standard Twin Room | Premium bedding, down duvets, minibar, in-room safe
Junior Suite, 1 King Bed | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Breakfast included
  • Room service
  • Gym

Explore the area

Map
Alameda 816, Santiago, Region Metropolitana, 8320000
  • Barrio París-Londres
    ‪1 min walk‬
  • University of Chile
    ‪5 min walk‬
  • Pontifical Catholic University of Chile
    ‪7 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | View from room

Junior Suite, 1 King Bed

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Superior Double Room, 1 King Bed

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room

  • 41 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down duvets, minibar, in-room safe

Standard Twin Room

  • 29 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Standard Double Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Front of property

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About this property

Hotel Plaza San Francisco

Hotel with a full-service spa, a short walk to Santa Lucia Hill
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Hotel Plaza San Francisco offers 146 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
The free breakfast at Hotel Plaza San Francisco gets high marks from our customers. During your stay, you're just a quick walk from Santa Lucia Hill. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to aromatherapy, massages or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Within a 10-minute walk of Santa Lucia Hill and Plaza de Armas
  • Airport shuttle service available for a fee
Hotel Plaza San Francisco offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A business centre and 16 meeting rooms are available. Event space at this hotel measures 2605 square feet (242 square metres) and includes conference space. A sauna, spa services, and multilingual staff are also featured at the business-friendly Hotel Plaza San Francisco. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Santiago hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Hotel Plaza San Francisco has a restaurant serving breakfast only.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 2,605 square feet of conference space
  • Business centre

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 40000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 35000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 40000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Hotel Plaza San Francisco offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Plaza San Francisco
Hotel Plaza San Francisco Santiago
Plaza San Francisco
Plaza San Francisco Santiago
Plaza San Francisco Hotel
Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel
Hotel Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel Santiago

Hotel Plaza San Francisco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 547 out of 855 reviews
Rating 8 - Good. 231 out of 855 reviews
Rating 6 - Okay. 47 out of 855 reviews
Rating 4 - Poor. 13 out of 855 reviews
Rating 2 - Terrible. 17 out of 855 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Young, Bowie

Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A relaxing stay in a relaxing hotel
Transferred here after the Mercure down the road did not have the rooms we reserved. This hotel is lovely, has a great atmosphere, very friendly staff, a great breakfast and restaurant. I would definitely recommend staying here if you want to be near the City centre.
Stayed 4 nights in Nov 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localización para visitar el centro de Santiago pero lejos de la zona comercial nueva. Los cuartos amplios y un excelente restaurante y bar
Stayed 3 nights in Oct 2024

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opulence at its finest.
This is a classic, opulent hotel that harkens back in style and look to the early/mid 20th century. I am sure that throughout most of its existence, it was considered a 5 star or better. Today, it may be old-fashioned. I read read reviews that almost deterred me. But, this was & is the best choice. Everything was lovely. From the elevators that carried us from the 8th floor to the Lobby & sub-levels (3) in an instant, to the absolutely delicious and amazing breakfast, to the waiters, bellhops, & concierge that served us, delivered ice, water, tea & coffee to our room in an instant, to the immense spaces for sitting, talking, working, to the fabulous concert halls & meeting rooms - and yes the pool and gym. All very well appointed and with good equipment. There are complaints about the neighborhood, but this is the center of town. There are museums and churches right on the same plaza. If you r ready for beautiful wood paneled rooms (the whole place was wood paneled) with wonderful beds, and nicely appointed bathrooms with a wonderful bar, restaurant, and pleasant efficient staff, this is the place. By the way, I have stayed in the best hotels in NYC, LA, London, Madrid, Amsterdam, Seoul, and many more. This place was great. But, management must upgrade the HVAC, it worked fine but it was struggling and was slow to respond to adjustments. But, we were always comfortable. And, smarter TVs. I could not connect my Mac. But then, why stay indoors?
Stayed 3 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again
The staff were very friendly and accommodating. The food in the restaurant and bar was very good. The room and bed were very comfortable so it was an all-round enjoyable stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location in a city. Friendly staff. And the room was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights and enjoyed our stay. Comfortable beds, great breakfast options, felt safe. Staff were very welcoming and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, staff are very curteaous. The breakfeast is great! Fresh cooked omelets, various cheese, cold cuts, fruits. All types of coffee are available, which you can select on your own. The bar is nice also, with happy hour menus. We stayed twice at this hotel during our visit to Chile.
Stayed 2 nights in Oct 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay.
We really enjoyed our stay here. The room was big and spacious and the bathroom huge. The shower did leak onto the floor a bit as the glass panel was too short, but it wasn’t really a problem. The bed was very comfortable. The service at reception was excellent. The breakfast buffet was very good. One of the best we have had. Lots of choice, easy to over eat. We enjoyed the use of the spa facilities as we both had massages and used the sauna. The two biggest benefits at this hotel were the ability to check in early as our overnight flight arrived at 8am, and having the use of luggage storage and the spa facility to shower late afternoon on our last day as our flight out was very late but we had to check out in the morning of course. Don’t walk around the area at night time outside the hotel. It’s not particularly safe.
Stayed 2 nights in Sep 2024

8/10 Good

Srikant, Nottingham

Travelled with family
Liked: Cleanliness, amenities
Excellent location of property with a good range of facilities including free parking and a decent breakfast included. Lovely door staff welcoming each guest in personally.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Stayed 2 nights in Sep 2024

8/10 Good

Richard

Stayed 2 nights in Sep 2024

10/10 Excellent

Salvador Cristobal

Stayed 1 night in Sep 2024

10/10 Excellent

MARIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel. city security prohibited walking after 7pm
Stayed 4 nights in Aug 2024

8/10 Good

pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bernardo

Stayed 2 nights in Aug 2024

6/10 Okay

Luis

They did not provide the necessary services and assistance during my stay at the property. They answered emails days late, they charged me for extending my time at the hotel ($60 for 4 hours more even though I was a VIP) and the quality of the rooms is not modern: they do not have soap, small towels, slippers, or irons, in short, a very basic hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Anton, Gaithersburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old style hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and accommodating. Let us check in early, gave us tips for dining, and arranged for transportation back to the airport.
Stayed 1 night in Aug 2024

8/10 Good

Magin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jul 2024

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

German

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

LUIS

Business traveller
Liked: Cleanliness, staff & service
Good location, excellent service.
Stayed 7 nights in Jul 2024