voco Saranac Lake NY Waterfront, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for voco Saranac Lake NY Waterfront, an IHG Hotel

Exterior
Exterior
Bar (on property)
Lobby lounge
Premium bedding, down duvets, desk, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Bar
  • Air conditioning
  • Pet-friendly

Explore the area

Map
250 Lake Flower Ave, Saranac Lake, NY, 12983
  • Pendragon Theatre
    3 min walk
  • Mountain Mist Custard
    1 min walk
  • Saranac Lake Bus Station
    6 min walk
  • Saranac Lake, NY (SLK-Adirondack Regional)
    14 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Lake View

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, City View

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Balcony, Lake View (Governors)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed, City View

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Lake View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Balcony, Lake View

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed with Sofa bed, Lake View

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Town)

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

voco Saranac Lake NY Waterfront, an IHG Hotel

Lakefront hotel with fitness centre and 24-hour front desk
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, conference space and concierge services.
Voco Saranac Lake NY Waterfront, an IHG Hotel offers 93 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature down duvets and premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

This Saranac Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include microwaves.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Voco Saranac Lake NY Waterfront, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Adirondack Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym, rowing/canoeing and kayaking
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 1-minute drive from Lake Flower and 12 minutes from Lake Placid Center for the Arts
  • Dogs welcome for a fee (restrictions apply)
Voco Saranac Lake NY Waterfront, an IHG Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a meeting room and coworking spaces. Event space at this hotel measures 3200 square feet (297 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly voco Saranac Lake NY Waterfront, an IHG Hotel. Self parking is free.

This 3.5-star Saranac Lake hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Voco Saranac Lake NY Waterfront, an IHG Hotel has a restaurant on site.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 35 for adults and USD 15 to 25 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Family friendly

  • Arcade/game room
  • Free cot
  • Indoor pool
  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 3,200 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Dock
  • Firepit
  • Garden
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 2019
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 70 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 35 for adults and USD 15 to 25 for children
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Saranac Waterfront Lodge
voco Saranac Lake NY Waterfront, an IHG Hotel Hotel
Saranac Waterfront Lodge Trademark Collection by Wyndham
voco Saranac Lake NY Waterfront, an IHG Hotel Saranac Lake
voco Saranac Lake NY Waterfront, an IHG Hotel Hotel Saranac Lake

voco Saranac Lake NY Waterfront, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 400 out of 654 reviews" "
Rating 8 - Good. 162 out of 654 reviews" "
Rating 6 - Okay. 54 out of 654 reviews" "
Rating 4 - Poor. 21 out of 654 reviews" "
Rating 2 - Terrible. 17 out of 654 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Halyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Denis

Travelled with partner
Liked: Amenities
Very satisfied with my stay at the hotel,
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Faye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot. We enjoyed our time, we did happen to stay during a transition to new ownership, so restaurant was closed. Wish we could have seen it in full service. Views are great and staff are very helpful. Saranac Lake is great for families
Stayed 3 nights in Aug 2024

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with great options in exercise room. Pool and hot tub were enjoyable as well. We appreciated the outdoor space options to view the scenery. There were kayaks to rent from a local business next to the hotel, and a fun ice cream stand right off the property's parking lot. Definitely would stay again.
Stayed 1 night in Aug 2024

4/10 Poor

James

Disliked: Property conditions & facilities
They allow barking dogs in the rooms!!! I don’t want to sleep in the same bed as someone’s dog.
Stayed 1 night in Sep 2024

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. I will be back for the next stay. Recommended. 5
Stayed 1 night in Sep 2024

10/10 Excellent

Karla F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very picturesque and peaceful
Stayed 2 nights in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian, Batavia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 😊 very satisfied
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah, Mahwah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We hike the high peaks and this hotel is in a perfect location. Hotel is very nice and staff was very attentive. Food in Boathouse was great too.
Stayed 2 nights in Aug 2024

8/10 Good

Donald

Stayed 3 nights in Jun 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, lovely hotel, very uncomplicated. Doesn't have the usual rustic Adirondack feeling, but staff are helpful and professional, if not the more usual "folksy" I've been accustomed to in that area.
Stayed 2 nights in Aug 2024

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 7 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality on Adirondack water
Ownership changed during our stay. The new management honors their promise of quality and service. We will definitely return.
Stayed 3 nights in Aug 2024

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
The Saturday wedding was too loud. The people above us walked around all night. Horrible time trying to sleep Saturday night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful inside and out. Modern furnishings with unique decor. Incredibly soft bed and good towels.
Stayed 2 nights in Aug 2024

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about the hotel. Unfortunately while we were there the main onsite restaurant was closed without reason and they offered a continental morning breakfast as the replacement. The breakfast was embarrassing. It was coffee in urns with mini muffins from the store, bagels in a box without any butter, jam or cream cheese. I had to ask for milk for the coffee and one employee said, “we have yogurt back in a fridge if you want.” How would we have known about the yogurt if I hadn’t asked for milk? At check in and the check out the Manager with nice red hair was stand-offish and avoided eye contact. She said on check out “how do you want to pay?” We said we paid a while ago on Expedia - she said “you probably did, ok here’s your receipt”. Other than that great place to hang out.
Stayed 1 night in Aug 2024

8/10 Good

Kevin

Travelled with partner
Nice hotel - pleasant staff - stay away from onsite Boathouse Restaurant - terrible staff and service - mediocre overpriced food - the view is the only plus.
Stayed 3 nights in Aug 2024

8/10 Good

Gladstone

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and hotel grounds very clean. Only complaint the bathroom was very small.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Neil, Unionville

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel because it was slightly away from Lake Placid and the touristy area. It’s a great place to stay; quiet. Nice pool and jacuzzi. My only complaint, I could hear the family of kids stomping above us. Otherwise, very clean hotel!
Stayed 2 nights in Aug 2024

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Aug 2024