2/10 Terrible
Kandi
Travelled with partner
6 Jan 2025
Disliked: Cleanliness, amenities
My husband and I stayed in this place one night. This place had vehicles up on blocks in the back parking lot. When we checked the staff was nice, but the refrigerator in our room didn't work and they brought us a different one. The next day we woke up, my went to the bathroom to and turned on the light abd he saw live cockroaches running for cover. We decided to pack up and leave after that and as I was packing our stuff. I saw dead cockroaches in the dresser drawers where our clothes had been. Needless to say we had to shake our clothes before packing and rewash them just to be safe. When we checked out the GM said he would give authorization to expedia to refund our money for the rest of our two week stay. Expedia was unable to contact them until over a week later and the GM daid he would only refund us for 3 nights out of our two week stay, because we left the room dirty. We had bought the dishes they had available at the front desk and clean them before we left. Since we had stayed only one night we didn't make the bed, because we thought that housekeeping would clean it up, and we left some trash in the trash can from our leftover dinner the night before. We were afraid to take our leftovers with us because we thought the bugs might have gotten to our food.
My husband and I will never stay at this hotel EVER again.
Kandi
Stayed 14 nights in Dec 2024