Club Wyndham Smoky Mountains

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Dates

January 2025

February 2025

2 indoor pools, 2 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

24/7 front desk

Hot tub

Laundry

Gym

Pool

Air conditioning

Explore the area

308 Collier Drive, Sevierville, TN, 37862

NASCAR SpeedPark Smoky Mountains
3 min drive
Tanger Outlets
3 min drive
WonderWorks
4 min drive
Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
7 min drive

Room options

In-room safe, iron/ironing board, free WiFi, bed sheets

Condo, 2 Bedrooms

106 sq m
Sleeps 6
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Condo, 1 Bedroom

50 sq m
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Similar properties

Pool

Kids pool

Waterslide

Parking included

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Family-friendly hotel with 2 outdoor pools and 2 indoor pools

2 indoor pools, 2 outdoor pools and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, Access to hot tub and a children's pool. Limited housekeeping is available.

Club Wyndham Smoky Mountains offers 558 accommodations with washers/dryers and a safe. This accommodation offers separate dining areas. Televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a limited basis.

2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Club Wyndham Smoky Mountains. During your stay, you'll be within walking distance of Eastern Shanghai Theater. You'll find features such as free WiFi in public areas and free self-parking, plus 2 indoor pools.

Free WiFi and wired Internet
Free self-parking
Take a swim in the 2 indoor and 2 outdoor pools or soak in the hot tub
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a gym, a sauna and mini golf
Guests have great things to say about the helpful staff and the clean guestrooms
Just a 4-minute drive from Titanic Museum and 13 minutes from Dollywood

Club Wyndham Smoky Mountains offers its guests 2 outdoor swimming pools and 2 indoor swimming pools along with Access to hot tub, a sauna, and a fitness centre. WiFi and wired Internet are free in public spaces. A children's pool, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Club Wyndham Smoky Mountains. Free self parking is available.

This 3-star Sevierville hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available

Things to do

2 indoor pools
2 outdoor pools
Arcade/game room
Billiards/pool table
Children's pool
Gym
Mini golf
Playground
Sauna
Spa tub

Family friendly

2 indoor pools
2 outdoor pools
Arcade/game room
Children's pool
In-room microwave
In-room refrigerator
In-room washer/dryer
Laundry facilities
Living room
Mini golf
Playground
Separate in-room dining area

Conveniences

24-hour front desk
ATM
Laundry facilities
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (limited availability)
Tour and ticket assistance

Outdoors

In the mountains
Pool loungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Phone accessibility kit
Pool hoist on site
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Shower/bathtub combination
Towels provided

Entertainment

Pay films
TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator
Separate dining area

Air conditioning (climate-controlled)
Ceiling fan
Free local calls
Iron/ironing board
Living room
Phone
Safe
Separate sitting area
Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 10 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

Property is also known as

Smoky Mountains Wyndham

Wyndham Smoky Mountains

Wyndham Smoky Mountains Condo

Wyndham Smoky Mountains Condo Sevierville

Wyndham Smoky Mountains Sevierville

Wyndham Smoky Mountains Hotel

Sevierville Wyndham

Wyndham Sevierville

Wyndham Smoky Mountains Hotel Sevierville

Wyndham Smoky Mountains

Club Wyndham Smoky Mountains Hotel

Club Wyndham Smoky Mountains Sevierville

Club Wyndham Smoky Mountains Hotel Sevierville

Club Wyndham Smoky Mountains Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

2/10 Terrible

Etta

13 Sept 2024

There was roaches in our room and my daughter couldn’t sleep because of that. We call to let them know and know one ever called us back. My daughter’s birthday was ruined because of that. She was very disappointed. And till now no one ever call us back to ask how we felt. Can never book them again

Stayed 2 nights in Aug 2024

10/10 Excellent

Brandy

10 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!!

Stayed 4 nights in Aug 2024

4/10 Poor

Kelly

Travelled with family and small children

9 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Room was dirty carpets turned out feet black

Stayed 3 nights in Aug 2024

10/10 Excellent

emily

Travelled with family

28 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a fabulous time

Stayed 4 nights in Jul 2024

10/10 Excellent

Craig

Travelled with family

28 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice resort, great location!

Stayed 4 nights in Jun 2024

8/10 Good

James

Travelled with family

9 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was located near alot of attractions and dining options. Shopping is convenient. Suites are quiet and comfortable. Beds are comfortable. Parking can get crowded in the evening. Exersize room was well appointed. The outdoor pool is a little small for the size of the resort

Stayed 3 nights in Jun 2024

10/10 Excellent

Jaime

Travelled with family

4 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Checkin was easy n staff were very accommodating after hotels.com called me the morning of my stay stating my room was unavailable and I would only be able to get a 1 bedroom instead of the 2 bedroom I had booked 4 mo. In advance. When I went to check in the front desk told me that was incorrect and they got me into the 2 bedroom. They were so helpful and told me next time to call them directly for clarification. I would definitely stay here again but unlikely to book through hotels.com.

Stayed 2 nights in Jun 2024

10/10 Excellent

Barbara

Travelled with group

13 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2024

6/10 Okay

Ryan

28 Apr 2024

Liked: Cleanliness

Stayed 2 nights in Apr 2024

10/10 Excellent

Ruth

8 Apr 2024

Liked: Cleanliness, property conditions & facilities

5 star

Stayed 2 nights in Jan 2024

10/10 Excellent

Salisa

11 Mar 2024

Liked: Cleanliness, staff & service

Stayed 3 nights in Jan 2024

10/10 Excellent

Frances

7 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2024

8/10 Good

Shanta

3 Mar 2024

Liked: Property conditions & facilities

Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Travelled with family

2 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

A side from the sink drain stopper being stuck closed in the 2nd bathroom. Our stay was great! Our 2 bedroom condo provided enough space and comfort for our family. We will definitely stay at Wyndham again and we have recommended others to do so as well.

Stayed 2 nights in Feb 2024

10/10 Excellent

Nivea

27 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2024

10/10 Excellent

Dora

Travelled with family

26 Feb 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2024

10/10 Excellent

Allyssa

9 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2024

10/10 Excellent

Darlene

Travelled with group

5 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were wonderful and rooms are kept very clean! Driveways are steep and sometimes confusing to get around property. Nice visit!

Stayed 3 nights in Feb 2024

10/10 Excellent

Kenneth, Marietta

Travelled with family

21 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller

21 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In TN for business hotel was clean and very convenient location.

Stayed 2 nights in Jan 2024

10/10 Excellent

Jason

Travelled with family

4 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price for the stay. The apartment was much larger than i expected. The place was clean. The family loved it. No complaints.

Stayed 2 nights in Jan 2024

10/10 Excellent

Theresa

Travelled with group

20 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2023

6/10 Okay

Christine

18 Dec 2023

Liked: Cleanliness

Stayed 2 nights in Dec 2023

10/10 Excellent

JESSICA

Travelled with family

17 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2023

4/10 Poor

Cristen

Travelled with partner

11 Dec 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Upon check in my guest was not allowed to enter the room without myself being there in person, as I was about 45 minutes behind in travelling. Even tho I had been contacted by Wyndham and asked to email guest information and vehicle descriptions. The room was below average especially for a "Resort" description. Could hear everything outside and from adjoining rooms. Shower wouldn't drain so had to stand in 4" of water. Parking was terrible. Overall the whole feel of the place was dirty, old and not inviting. I stay at alot of places and rarely write reviews, especially for below average places but this deserves to be known. Wyndham is not Marriot caliber and never will be.

Stayed 2 nights in Dec 2023