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SureStay Plus Hotel by Best Western Sevierville

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Lobby
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Dolly Parton Statue
    ‪2 min drive‬
  • Wild WaterDome
    ‪2 min drive‬
  • Soaky Mountain Waterpark
    ‪3 min drive‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Quality Inn & Suites Sevierville - Pigeon Forge

Pool
Hot tub
Breakfast included
Pet-friendly
3.6 out of 5, Good, (1002)
The price is €88
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Quality Inn & Suites Sevierville - Pigeon Forge

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel with free parking, near Wilderness at the Smokies
Coffee/tea in a common area, a seasonal outdoor pool and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium satellite channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
SureStay Plus Hotel by Best Western Sevierville's great location gets high marks from our customers. During your stay, you'll be within walking distance of Wilderness at the Smokies. Free WiFi in public areas, free self-parking and a seasonal outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a lift and coffee/tea in a common area
  • Guests have great things to say about the location and the breakfast
  • Just a 3-minute drive from Wilderness at the Smokies and 6 minutes from Titanic Museum
As a guest of SureStay Plus Hotel by Best Western Sevierville, you'll find a seasonal outdoor pool, coffee/tea in common area, and a lift. WiFi is free in public spaces. Self parking is free.

This Sevierville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 October to 22 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 430 out of 1000 reviews" "
Rating 8 - Good. 280 out of 1000 reviews" "
Rating 6 - Okay. 140 out of 1000 reviews" "
Rating 4 - Poor. 80 out of 1000 reviews" "
Rating 2 - Terrible. 70 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Brian

Stayed 4 nights in Sep 2024

8/10 Good

Odd

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 8 nights in Oct 2024

6/10 Okay

Jennifer

Travelled with family
Disliked: Property conditions & facilities
We had to ask for clean towels. We stayed 5 nights and they only kinda cleaned one time. There was no conditioner or body wash the first morning. Had to ask to be refilled. Second day no hand soap. Asked for clean towels and hand soap was told by a staff person in the laundry room that they cleaned the rooms every other day and our room would be cleaned that day. We Was on the backside of building and could hear traffic from street all night. Walls must have no insulation because we could hear everything from other rooms around us. Especially two ladies blow drying hair and having loud phone conversations at 1.30 AM!
Stayed 5 nights in Oct 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
It was a great and comfortable experience. We had everything we needed and the room was clean.
Stayed 4 nights in Oct 2024

10/10 Excellent

philip

Stayed 4 nights in Aug 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great. would return
Stayed 2 nights in Oct 2024

10/10 Excellent

Daryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I didn’t give the cleanliness 5 stars is that we noticed when a little water was spilled on the floor and we wiped it up the napkin that we used was very dirty from the floor.
Stayed 3 nights in Sep 2024

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
small room. clean! road noise is audible. we were top floor facing the road. Nice for a one night stay
Stayed 1 night in Oct 2024

4/10 Poor

Robbie

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Our group had 2 rooms and both women said the same thing at breakfast!! Was NOT very clean, and both AC units rattled the walls bad!! Kids running up and down the 3rd floor at 4:30am, NOT A GOOD EXPERIENCE and will not recommend this facility
Stayed 4 nights in Oct 2024

10/10 Excellent

Rory

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The stay was great and the price comparable. Enjoyed the stay and it was peaceful.
Stayed 1 night in Sep 2024

2/10 Terrible

Dean

Stayed 2 nights in Sep 2024

10/10 Excellent

Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Would like if there were laundry facilities here
Stayed 1 night in Sep 2024

10/10 Excellent

Roy, Overland

Stayed 1 night in Sep 2024

6/10 Okay

Carla

Travelled with partner
Liked: Staff & service
We had a connecting room and heard everything from the other room. No seal on the connecting door frame. Smallest room we’ve ever stayed in. Only one light above the bed and above the window worked. The price was great though. Maybe that’s why not sure.
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

glennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in Sep 2024

8/10 Good

JOHN, Jacksonville

Liked: Cleanliness, property conditions & facilities
Breakfast is good
Stayed 1 night in Sep 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the convention center.
Stayed 7 nights in Aug 2024

4/10 Poor

jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only bad thing i have is that our room was not cleaned during our stay. Which, i did not care. We just went to the desk for clean towels. But we should have been told or asked. Great staff and convenient location. Definitely would stay again.
Stayed 3 nights in Sep 2024

4/10 Poor

Jerome

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024