Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Gym

Breakfast included

Housekeeping

Laundry

24/7 front desk

Explore the area

121 Nascar Dr, Sevierville, TN, 37862

NASCAR SpeedPark Smoky Mountains
16 min walk
Tanger Outlets
17 min walk
WonderWorks
3 min drive
Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
8 min drive

Room options

Standard Room, 2 Queen Beds, Accessible, Mountain View (Communication Accessible)

Mountain view
Sleeps 4
2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Balcony

Sleeps 4
2 Queen Beds

Room (Specialty)

Sleeps 2
1 King Bed OR 2 Queen Beds

Standard Room, 2 Queen Beds

45 sq m
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds (Extra Floor Space)

45 sq m
Sleeps 4
2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

45 sq m
Sleeps 4
1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

45 sq m
Sleeps 4
2 Queen Beds

Suite, 1 King Bed (Additional Living Area, Low Floor)

45 sq m
Sleeps 4
1 King Bed

Suite, 1 King Bed, Balcony, Mountain View

45 sq m
Mountain view
Sleeps 4
1 King Bed

Suite, 1 King Bed, Accessible, Mountain View (Communication Accessible)

Mountain view
Sleeps 4
1 King Bed

Standard Room, 2 Queen Beds, Accessible, Balcony (Communication Accessible)

Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

45 sq m
Sleeps 4
1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Mountain View

45 sq m
Mountain view
Sleeps 4
2 Queen Beds

Standard Room, Multiple Beds

45 sq m
Sleeps 4
2 King Beds

Similar properties

Pool

Breakfast included

Kids pool

Parking included

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel with free breakfast, near Titanic Museum

This smoke-free hotel features a fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.

Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel offers 107 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel. During your stay, you'll be within walking distance of Eastern Shanghai Theater. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.

Free continental breakfast offered
Free WiFi
Free self-parking
Take a swim in the seasonal outdoor pool
Amenities include a front desk safe, a business centre and a meeting room
On-site recreation includes a gym
Guests have great things to say about the breakfast and the helpful staff
Just a 3-minute drive from Titanic Museum and 14 minutes from Dollywood

Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available. Event space at this hotel measures 710 square feet (66 square metres) and includes conference space. A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel. Self parking is free.

This Sevierville hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Onsite parking includes off-street options

Food and drink

Free continental breakfast
Coffee and tea in common areas

Things to do

Arcade/game room
Gym
Seasonal outdoor pool
TV in common areas

Family friendly

Arcade/game room
Free cot
In-room microwave
In-room refrigerator
Laundry facilities
Seasonal outdoor pool

Conveniences

24-hour front desk
Laundry facilities
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

710 square feet of conference space
Business centre
Meeting room

Accessibility

Lift

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Desk
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in May and close in August.
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governors Inn

Governors Inn Sevierville

Governors Sevierville

Holiday Inn Express Pigeon Forge Sevierville Hotel

Holiday Inn Express Pigeon Forge Sevierville

Holiday Inn Express Suites Pigeon Forge Sevierville

Holiday Inn Express Suites Pigeon Forge Sevierville an IHG Hotel

Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Erma

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful.

Great food selection for breakfast. Clean room , quiet, and comfortable

Stayed 2 nights in Sep 2024

10/10 Excellent

ruth ann

Travelled with family

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The area was clean and easy to get to and close enough to Sevierville, Pigeon Forge and Gatlinburg.

Stayed 7 nights in Sep 2024

8/10 Good

scott

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Lindsey

12 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Kyle

Business traveller

11 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Business traveller

9 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Discusting

Hotel room was absolutly disgusting, bathroom and roof had mold, pee splatters on the floor and the stench of the hotel room was horrible.

Stayed 3 nights in Aug 2024

10/10 Excellent

Mary

Travelled with family

4 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2024

6/10 Okay

Karen

Travelled with family

27 Aug 2024

Liked: Staff & service, amenities, property conditions & facilities

The staff is always super friendly. Breakfast is always amazing! I do not like the way that guests who purchase through a third party (such as Expedia) are clearly placed in a sub standard room. The rooms that I am assigned when I purchase directly through the IHG site are far superior than those I am assigned any time I choose to purchase through a third party. Logically, I know that this is probably because they do not like losing money to third parties. However, they must know that customers are looking for the best deal, and should not have to fight insects, nor deal with “stains” and dingy smells throughout the room for doing so, Expedia should look into this. Otherwise, don’t bother to request the completion of these surveys.

Stayed 4 nights in Aug 2024

10/10 Excellent

Tammy

Travelled with family

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was perfect location for the event that we were there to be part of. Walkable to some events and restaurants and driving to others were easy.

Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Travelled with partner

14 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff. Rooms were clean. Breakfast options were good. Very nice hotel overall.

Stayed 4 nights in Aug 2024

6/10 Okay

Faye

Travelled with family

14 Aug 2024

Disliked: Property conditions & facilities

Stayed 5 nights in Aug 2024

6/10 Okay

john

Travelled with family

13 Aug 2024

Liked: Staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

6/10 Okay

Debbie

Travelled with family

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This hotel is in a nice central location to much of Sevierville and Pigeon Forge's attractions. It is clean and the parking is easily accessible. Some of the staff was very friendly and helpful while other's seemed indifferent. The breakfast was plentiful and the area kept clean but the food was just ok. The oatmeal was like soup and the sausage was really overcooked two of the three days we ate there. The rest was fine The cleaning staffs scheduling was an issue. The first day the room needed cleaning I had to go to the front desk at 4:45 and ask the front desk why our room wasn't cleaned. They called someone and it was done right away. The next day we didn't have them clean because I didn't feel well. The next day I was fine and wanted the room cleaned. We left and came back about 3:00 and it wasn't cleaned yet, but at least we could see the cleaning staff was still working. I went to do the laundry and my husband had to go down to the lobby and read. By the time the laundry was done the room was clean. I'm not sure if it is a shortage of cleaning staff, many times we saw the carts outside a door but no staff around for long stretches or how they prioritize the order they clean. The guest focus should be on a friendly, comfortable stay. We didn't like having to wonder if our room was going to be cleaned when we came back to the hotel or were we going to have to vacate the room so it could be done. All you really want to do is come back to a clean room and relax.

Stayed 3 nights in Aug 2024

8/10 Good

Esmeralda

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family

5 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was super friendly, breakfast was amazing, great location right off the strip but still walking distance from plenty of stuff to do.

Stayed 3 nights in Aug 2024

6/10 Okay

Sherri

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Needs new mattresses

Clean rooms and friendly staff but mattresses on both beds were terrible! It was a surprised as we typically do not have this issue in Holiday Inns. Disappointed:(

Stayed 1 night in Jul 2024

2/10 Terrible

Steven

Travelled with family

2 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

This was the worst property my family had ever stayed at. We booked 4 nights and left after 1. The decor is outdated and non-existent. We were situated by an exterior door that slammed shut all night. When other guest flushed their toilets it sounded like an ice chest was pouring down our wall. The beds were extremely uncomfortable and creaked when you moved slightly. The pool was a dingy green color and you couldn’t even see the bottom. And worst of all there was only a wall unit air conditioner in TN July weather and it only cooled half the room because the layout of the room had the bathroom in the middle. So one side was freezing all night and the other was burning up. I slept less than 2hrs. The next morning when we requested an early checkout we overheard the desk lady and the manager complaining about all of the refund requests and guest complaints. When they started talking about me (not knowing I was sitting in the lobby) I went up to the desk and the manager changed tones as fast as we wanted to leave. She tried to sound apologetic but I had already heard her and the desk lady’s true side. The damage is done and their reputation in my book is solidified. We will never stay here again nor would we ever recommend anyone take the chance at ruining their vacation by staying here. There are too many other options in the area that blow this place away. Save yourself the grief and stay away from this Holiday Inn.

Stayed 4 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with group

2 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Nice room clean friendly staff

Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with family

31 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really enjoyed my stay, the room was very clean and up to date, as well as the staff was amazing and let me and my family do an early check in.

Stayed 1 night in Jul 2024

10/10 Excellent

Latounya

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Krztena

28 Jul 2024

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

6/10 Okay

Ellis

26 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family

24 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

bathroom place between the 2 queen beds seemed like two bedrooms.

Stayed 1 night in Jul 2024

10/10 Excellent

Tammy

Travelled with family

17 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2024

10/10 Excellent

Christa

6 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Clean

Super clean hotel, breakfast was amazing! The fact that there are balconies with the rooms to enjoy the mountain view was an unexpected bonus. Olga checked us in and was super sweet. Loved that popcorn was made nightly for guests to come and enjoy. Close to all the Gatlinburg/Pigeon Forge activities but far enough away to be quiet (20 minute drive with traffic) Close to the Smokey Mtn National Park entrance. Lots of restaurants near hotel. Would definitely recommend!!

Stayed 3 nights in Jul 2024