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Holiday Inn London - Shepperton by IHG

4.0 star property

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Photo gallery for Holiday Inn London - Shepperton by IHG

Exterior
Bar (on property)
Bar (on property)
Fitness facility
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly

Explore the area

Map
Felix Lane, Shepperton, England, TW17 8NP
  • Hampton Court Palace
    ‪11 min drive‬
  • Twickenham Stadium
    ‪12 min drive‬
  • Chessington World of Adventures
    ‪19 min drive‬
  • London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Single Bed

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View from property

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  • Hot tub
  • Free WiFi
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4.5 out of 5, Wonderful, (1199)
The price is €140
for 1 room
includes taxes & fees
26 Mar - 27 Mar
London Heathrow Marriott Hotel

About this property

Holiday Inn London - Shepperton by IHG

Suburban hotel with fitness centre and sauna
Along with an indoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site.
Holiday Inn London - Shepperton by IHG offers 184 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Shepperton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn London - Shepperton by IHG. During your stay, you're just a quick walk from Thames River. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Thames River and 11 minutes by car from Hampton Court Palace
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Holiday Inn London - Shepperton by IHG, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2691 square feet (250 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn London - Shepperton by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Shepperton hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
In The Wings – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • In The Wings

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,691 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 49 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 8 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton
Holiday Inn London Shepperton
Holiday Inn Shepperton
Holiday Inn Shepperton London
London Shepperton
London Shepperton Holiday Inn
Shepperton Holiday Inn
Shepperton London
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn London Shepperton Hotel
Holiday London Shepperton
London Shepperton By Ihg
Holiday Inn London Shepperton
Holiday Inn London Shepperton an IHG Hotel
Holiday Inn London - Shepperton by IHG Hotel
Holiday Inn London - Shepperton by IHG Shepperton
Holiday Inn London - Shepperton by IHG Hotel Shepperton

Holiday Inn London - Shepperton by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 291 out of 742 reviews
Rating 8 - Good. 245 out of 742 reviews
Rating 6 - Okay. 115 out of 742 reviews
Rating 4 - Poor. 57 out of 742 reviews
Rating 2 - Terrible. 34 out of 742 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was too cold, please fix this issue.
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stay
Lovely hotel, nice atmosphere,pleasant staff, nice bar area, and comfortable room,
Stayed 2 nights in Nov 2024

10/10 Excellent

Zoe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jo

Travelled with family
Stayed 1 night in Nov 2024

8/10 Good

richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mrs Kehinde

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Nov 2024

4/10 Poor

G S

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Room not clean, very noisy doors just outside the room and breakfast was terrible.
Stayed 1 night in Nov 2024

10/10 Excellent

Jozef

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Lookman

Travelled with partner
Liked: Cleanliness, amenities
Old but still well maintained
Stayed 1 night in Nov 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant renovations
Stayed 1 night in Oct 2024

10/10 Excellent

Derry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs met
It met my needs
Stayed 1 night in Oct 2024

8/10 Good

jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and a pretty scenic location just a bit inaccessible without a car
Stayed 2 nights in Oct 2024

4/10 Poor

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Under staffed expect delays
I was ahead of the queue so did not have to wait long but 1 person on check in peak time and a lot of people at the back of me. Got to the room no sofa bed made up for our some no bedding rang house keeping and reception twice no answer . After an hour I went down to see them yes I will sort said the beleaguered receptionist , he did not an hour later after multiple calls house keeping answered . “Are you in a hurry because we have only one team member on and a lot of will to do hotels full. .” No it’s ok we will go eat and you can access the room” An hour later not done , approaching 9.30 it was done all fine. Meal was better than last year same event , breakfast was great usual holiday inn style.
Stayed 1 night in Oct 2024

4/10 Poor

Paul

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Bad sray
Not the best stay, long wait for food when others were served before me. Same glass used when ordering fresh despite asking for fresh!. Room - inter joining room heard my neighbour snoring all night, not good. After my morning shower I had to mop the floor as the as the rubber on the glass screen had failed. I’m sorry to say I won’t return.
Stayed 1 night in Oct 2024

8/10 Good

richard

Business traveller
Liked: Cleanliness, staff & service, amenities
Room TV kept going back to standby mode, so moved to another room. had dinner in bar area, had to wait a long time for meal. also was auto charged 10% gratuity on top of meal ! not happy with this.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent accommodations, modern decor, clean, great ammenities, great breakfast and service, and perfect location for us. ALL the staff we dealt with were amazing.
Stayed 3 nights in Sep 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, amenities
Hotel communal areas are nice. Rooms a bit tatty in places. Sofa bed not made up for children on arrival. Weren't told to register our car on checking in as it was written on the form but told when checking out we should have entered it on the screen when we arrived so we'll get a fine and that we should have read the parking sign small print when we arrived? Apparently we can have the fine annulled. Breakfast and dinner gokd with great service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Stayed 1 night in Sep 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Sacha

Stayed 1 night in Sep 2024

10/10 Excellent

Terence

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great rooms, service, enjoyed our short stay
Stayed 1 night in Sep 2024