Best Western Empire Towers

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Dates

January 2025

February 2025

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 1 Queen Bed | Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Housekeeping

24/7 front desk

Air conditioning

Explore the area

4100 W Shirley Place, Sioux Falls, SD, 57106

Empire Mall
7 min walk
Avera Hospital
3 min drive
Augustana College
3 min drive
Sioux Falls, SD (FSD-Sioux Falls Regional)
11 min drive

Room options

Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Room, 1 King Bed (Dining Table)

Sleeps 2
1 King Bed

Room, 1 Queen Bed, Accessible

Sleeps 2
1 Queen Bed

Room, 1 King Bed

Sleeps 2
1 King Bed

Room, 1 Queen Bed

Sleeps 2
1 Queen Bed

Room, 1 Queen Bed, Accessible

Sleeps 2
1 Queen Bed

Room, 2 Queen Beds (Dining Table)

Sleeps 4
2 Queen Beds

Room, 1 King Bed

Sleeps 2
1 King Bed

Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Similar properties

Pool

Hot tub

Breakfast included

Pet-friendly

for 1 room

includes taxes & fees

6 Jan - 7 Jan

About this property

Colonial hotel with free breakfast and 24-hour front desk

This smoke-free hotel features an indoor pool, a business centre and a 24-hour front desk. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a computer station, express check-out and free newspapers are on-site.

Best Western Empire Towers offers 62 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Sioux Falls hotel provides wireless Internet access for a surcharge. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Empire Towers. During your stay, you're just a quick walk from Empire Mall. Free WiFi in public areas, free self-parking and an indoor pool are available.

Free full breakfast served daily
Free Wi-Fi in some public areas
Free self-parking
WiFi for a fee
Take a swim in the indoor pool
Amenities include free newspapers in reception, a front desk safe and a business centre
Guests have great things to say about the helpful staff and the breakfast
7 minutes on foot from Empire Mall and a 2-minute drive from The Outdoor Campus
Cats and dogs welcome for a fee (restrictions apply)

A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. An indoor pool, a vending machine, and multilingual staff are also featured at Best Western Empire Towers. Free self parking is available.

This Colonial Sioux Falls hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: WiFi (USD 1 per stay)
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

Indoor pool
TV in common areas

Family friendly

Cot (surcharge)
In-room microwave
Indoor pool
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)
Multilingual staff

Business services

Business centre
Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Pool hoist on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchair-width doorways

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Cot (surcharge)
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Restaurant dining guides

Air conditioning
Eco-friendly toiletries
Free local calls
Heating
Iron/ironing board
LED lighting
Phone
Recycling
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 20.00

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:

Indoor pool

Access methods

Staffed front desk

Pets

Pets: USD 20 per pet, per day
Only dogs and cats are allowed
Maximum 2 (weight limit: 90 lb per pet)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 10.0 per day.

Cots (infant beds) are available for USD 3.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
Pet fee: USD 20 per pet, per day
Service animals are exempt from fees
Early check-in fee: USD 20.00 (subject to availability)
Crib (infant bed) fee: USD 3.0 per day
Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival.

We should mention

Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Empire

Best Western Empire Towers

Best Western Empire Towers Motel

Best Western Empire Towers Motel Sioux Falls

Best Western Empire Towers Sioux Falls

Empire Towers

Best Empire Towers Sioux Falls

Best Western Empire Towers Hotel Sioux Falls

Best Western Sioux Falls

Sioux Falls Best Western

Best Western Empire Towers Hotel

Best Western Empire Towers Sioux Falls

Best Western Empire Towers Hotel Sioux Falls

Best Western Empire Towers Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Jeanne

Travelled with partner

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, quiet, and a food breakfast.

Stayed 1 night in Jul 2024

10/10 Excellent

Tim

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

6/10 Okay

Lindsey

15 Sept 2024

Stayed 1 night in Sep 2024

8/10 Good

Andrew

15 Sept 2024

Stayed 1 night in Sep 2024

2/10 Terrible

Brenda

13 Sept 2024

Disliked: Property conditions & facilities

The ac drain pan was not draining properly resulting in the room smelling like mold and mildew. We had to turn the unit off.

Stayed 1 night in Sep 2024

6/10 Okay

Laura, La Salle

Travelled with partner

12 Sept 2024

Liked: Cleanliness, staff & service

The hotel was okay. It is centrally located with lots of shopping around. Yes, the hotel is dated and in need of a renovation, but it was comfortable. Note that there is a sign at the front desk that clearly states they take a security deposit equal to a night's stay. I do not agree with this and probably would have gone elsewhere had I known in advance, but it is their policy. Breakfast was okay - a little less than expected from a Best Western.

Stayed 1 night in Sep 2024

8/10 Good

Sara

8 Sept 2024

Stayed 1 night in Aug 2024

8/10 Good

Debra

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

6/10 Okay

Kristi

Travelled with family

30 Aug 2024

Disliked: Amenities, property conditions & facilities

We booked at the Empire Towers mainly cause we had stayed there before. The beds were horrible, they were like "curch pew hard." We were looking forward to spending time in the pool. We walked in and it smelled so bad, it was a damp moldy smell, so that was a huge disappointment.

Stayed 1 night in Aug 2024

10/10 Excellent

Balaji

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

4/10 Poor

Ann

Travelled with family

26 Aug 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The property does not look like the pictures. It is old and in need of updates. It was a fine 2-star property, just old.

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Abhi at the front desk was excellent. There was a small issue with our room at check in and he graciously moved us to a new room all while also juggling other customers at the front desk. He was very professional and accommodating. Only stayed one night and it was just what we needed for the price.

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We just did an overnight stay passing through the area on our way back home. This was a great place to stay. Our room was super clean and the staff were friendly. Would definitely chose this place to stay again.

Stayed 1 night in Aug 2024

6/10 Okay

John

24 Aug 2024

Liked: Staff & service

Stayed 1 night in Aug 2024

8/10 Good

Melanie

24 Aug 2024

Stayed 1 night in Aug 2024

6/10 Okay

Shirley

18 Aug 2024

Stayed 1 night in Aug 2024

6/10 Okay

Dennis

17 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

It was ok

Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Travelled with family, Business traveller

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything

Stayed 1 night in Jul 2024

4/10 Poor

Samantha

Travelled with partner

9 Aug 2024

Disliked: Staff & service, amenities, property conditions & facilities

Where to start. First we booked our King room 4 months ago. When we arrive to check in (at 2:50pm) they told us that they overbooked and they were going to "upgrade" us to a room with 2 queen beds. My husband asked if there was a price difference (which we all know that the King is more expensive) and the guy at the desk said "yes there is but the difference is on us". The guy then told my husband that he could "see that we were already paid in full but he needed a credit card for incidentals". Of course this is a standard practice & we had no issues with that. We go to our room and the room was VERY moist. Air wasn't on and smelled gross. We decided that we are only staying 2 nights and we had already paid in advance so we would just go ahead and stay. I will say that we looked and the sheets and towels all looked clean. The next day we were out with friends (the reason we were there to visit) and my husband checked his credit card. The hotel charged (put a hold) our card for incidentals BUT also charged us an additional stay same as the cost for a queen room. We already paid for the King room 4 months ago. We gave up time on vacation to come back and talk to the manager who said that they could see that we paid but they hadn't received their money from Expedia so they had to charge us. They ran our card knowing that we already paid. We did receive the lesser charge (for the actual room we got) back. Will NEVER go back & our local friends will spread the word as well.

Stayed 2 nights in Jul 2024

10/10 Excellent

Christie

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

6/10 Okay

Lela

Travelled with partner

6 Aug 2024

Liked: Staff & service

Staff was friendly and helpful. Room was clean but small and the bathroom was barely big enough to turn around in. Beds were comfortable. Food was just ok. It was an ok stay for one night for 2 people.

Stayed 1 night in Aug 2024