Holiday Inn Express & Suites Sioux Falls At Empire Mall, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Sioux Falls At Empire Mall, an IHG Hotel

Exterior
Reception
Indoor pool
Lobby sitting area
Suite, 1 Bedroom | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2501 S Shirley Ave, Sioux Falls, SD, 57106
  • Empire Mall
    18 min walk
  • Avera Hospital
    3 min drive
  • Great Plains Zoo
    8 min drive
  • Sioux Falls, SD (FSD-Sioux Falls Regional)
    11 min drive

Room options

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Dining)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express & Suites Sioux Falls At Empire Mall, an IHG Hotel

Hotel with free breakfast, near Empire Mall
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area. Housekeeping is available on request.
Holiday Inn Express & Suites Sioux Falls At Empire Mall, an IHG Hotel offers 117 accommodations with coffee/tea makers and complimentary newspapers. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sioux Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Sioux Falls At Empire Mall, an IHG Hotel. During your stay, you'll be within walking distance of Empire Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Empire Mall and a few minutes from The Outdoor Campus
Holiday Inn Express & Suites Sioux Falls At Empire Mall, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 900 square feet (81 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Sioux Falls At Empire Mall, an IHG Hotel. Free self parking is available.

This Sioux Falls hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 900 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Empire Mall
Holiday Inn Express Empire Mall Hotel
Holiday Inn Express Empire Mall Hotel Sioux Falls
Holiday Inn Express Empire Mall Sioux Falls
Holiday Inn Express Sioux Falls Empire Mall Hotel
Holiday Inn Express Sioux Falls Empire Mall
Holiday Inn Express Suites Empire Mall
Holiday Inn Express Suites Sioux Falls At Empire Mall

Holiday Inn Express & Suites Sioux Falls At Empire Mall, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 514 out of 932 reviews" "
Rating 8 - Good. 313 out of 932 reviews" "
Rating 6 - Okay. 63 out of 932 reviews" "
Rating 4 - Poor. 28 out of 932 reviews" "
Rating 2 - Terrible. 14 out of 932 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Not bad
Not a bad place to stay. A little outdated. Elevator seemed to be on its last life. Carpet had a weird sticky feel to it
Stayed 1 night in Aug 2024

10/10 Excellent

Hagel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy staying at Holiday Inn express. They are comfortable and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Shellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome, the room was cozy, comfy beds, hot tub was great and pool was to. Plenty of towels to use.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Everything from the location, the friendliness at the front desk, the room, the breakfast buffet & the pool/hot tub area, it was all great!
Stayed 1 night in Aug 2024

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very convenient for us. What I didn't like was the toilet and sink was tooooo low. My husband could barley get off the toilet. There needs to be foot stickers on bottom of tub to prevent falls in the shower. My husband and I almost fell from the tub being so slick. Need mild roasted coffee. The dark roast was way to strong even after diluting it was hot water.
Stayed 5 nights in Jul 2024

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needs renovations. Some of the carpet was sticky in the room and there was no ventilation in the bathroom
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Stayed 3 nights in Jul 2024

4/10 Poor

Audra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Building was falling apart
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

6/10 Okay

Justin

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Older hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd recommended this hotel again.
The room was clean. Beds were comfortable. Continental breakfast was really good.
Stayed 2 nights in Jul 2024

6/10 Okay

Judy

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Love Holiday Inns, you kind of know what to expect. My only complaint was the breakfast was somewhat lacking. Need a waffle maker.
Stayed 1 night in Jul 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Mihcal

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Garry

Stayed 1 night in Jun 2024

6/10 Okay

Amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom, hallways and beds are in need of updating
Stayed 2 nights in Apr 2024

6/10 Okay

Rachel

Stayed 1 night in Jun 2024

8/10 Good

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very clean. Great service.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Easy/pleasant check in
Stayed 1 night in Jun 2024

4/10 Poor

Jen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jaci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as it should be.
Stayed 1 night in May 2024

8/10 Good

Cheryl K

Travelled with family
Liked: Cleanliness, staff & service, amenities
Noisy guests above us. Woke us up after we went to bed and again this a.m.
Stayed 1 night in Apr 2024