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3.6 out of 5

"Cheap clean and quiet (except for Saturday night). Evening food was average and mushrooms tasted 'fridgey'. Breakfast was crispy, bacon and sausages b ... " More

By a verified traveller on Tue 13 Mar 2018

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Sittingbourne, an IHG Hotel. During your stay, you're just a quick walk from AquaManda. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine while dining at The Coniston Kitchen
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute walk from AquaManda and a 2-minute drive from Sittingbourne and Kemsley Light Railway

Holiday Inn Sittingbourne, an IHG Hotel ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Sittingbourne, an IHG Hotel

Everyone (5)
4 out of 5

Cheap and clean

Pros: Clean and quiet. Of note 2 electric recharge points which I put away for the future.
Cons: Food could be better. Computer issues apparently.
Location: West side of Sittingbourne approached from A249. Fine for visiting rellies. Sittingbourne is where God would stick an enema if the UK was constipated
Cheap clean and quiet (except for Saturday night). Evening food was average and mushrooms tasted 'fridgey'. Breakfast was crispy, bacon and sausages but fried eggs were not overcooked. I was told that bar shut at 9pm on Friday night. Only to find another member of staff then served us? Overall I got what I paid for and cleanliness came up to wife's standards. Would I come back? Yes.

Posted by , from Midlands on 13 Mar 2018

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Comment from Hotel Management

17 Apr 2018 by Coniston Team

Dear Incognito, Thank you for your feedback. It's great to get such a comprehensive view so we know what to continue and what to work on to improve. We hope you return to us soon.

4 out of 5

Nice hotel

Nice and clean, stay were friendly while there. Shame we (family of 2 adults & 2 kids & 1 baby) weren't allowed to book into the family room so bad to pay for 2 separate rooms! Unexpectedly, breakfast was included in the price making it a better deal than we expected. Fire alarm went off in the middle of the night and had to evacuate, difficult to tell who was stay and who were guests. All in all though it was coordinated relatively well.

Posted by , from UK on 3 Sep 2017

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5 out of 5

Plenty of parking, excellent service

Friendly staff with an easy check in. The room very comfortable.

Posted by , from KT on 26 Sep 2016

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1 out of 5

Modern Hotel, however the rooms were filthy!!

Pros: location
Cons: Cleanliness
We had booked a double room for one night for our anniversary. On arrival we were told that they couldn't find our booking and the only thing they could offer us was a twin room. I rejected this as we had booked a double not a twin. After some time she finally found our booking and give us our room key. When i got to the room , I honestly could have cried, the room was filthy, the carpet wasn't hoovered, the bed was covered in hair, the window sill was covered in cigarette ash and there was fake tan all over the headboard of the bed. it was disgusting. I immediately called reception and after 30minutes the receptionist called and said she had another room ready for us however i asked her to come and have a look at what we were presented with. She did, ans she told me she was very shocked at the state of the room and that it wasn't acceptable. Anyway we got the keys to our new room and went on our way. As we had things booked for the day I just took a quick look around and seen it was better than the last and left. That night when we came back and pulled back the quilt to go to bed, I was enraged to discover that after all they had given us the twin room they had offered us earlier, they had pushed 2 single beds together and put a queen sized quilt over resulting in us not realising earlier when we dropped our bags off. This resulting in a very unsettled nights sleep as the 2 beds kept splitting. I will never return to this hotel again.

Posted by on 18 Jul 2016

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4 out of 5

Posted by on 29 Jun 2024

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About the Holiday Inn Sittingbourne, an IHG Hotel

Location 70 London Road, Sittingbourne, England ME10 1NT

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 2 meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 1028 square feet (96 square metres) and includes a conference centre. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn Sittingbourne, an IHG Hotel. Self parking is free. This 3.5-star Sittingbourne hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 2 levels
  • 1028 sq ft of conference space
  • 96 sq. m of conference space
  • Built in 1880
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Sittingbourne Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Sittingbourne, an IHG Hotel offers 79 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desks. A pillow menu is available. Plasma televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Sittingbourne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Plasma television
  • Films for purchase
  • Coffee maker
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9:30 AM.

The Coniston Kitchen – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner.

The Bar at Coniston – On-site lobby lounge.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per stay.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.95 per person
  • Rollaway bed fee: GBP 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Coniston
  • Best Western Coniston Hotel
  • Coniston Best Western
  • Coniston Hotel Sittingbourne
  • Coniston Hotel
  • Coniston Sittingbourne
  • Holiday Inn Sittingbourne Hotel
  • Holiday Inn Sittingbourne
  • Holiday Inn Sittingbourne
  • Holiday Sittingbourne, An Ihg
  • Holiday Inn Sittingbourne an IHG Hotel
  • Holiday Inn Sittingbourne, an IHG Hotel Hotel
  • Holiday Inn Sittingbourne, an IHG Hotel Sittingbourne
  • Holiday Inn Sittingbourne, an IHG Hotel Hotel Sittingbourne

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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