Village West Resort & Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Popular amenities

Hot tub

On private beach

Gym

Pool

Laundry

Air conditioning

Explore the area

20785 170th St, Spirit Lake, IA, 51360

West Okoboji Lake
1 min walk
Gull Point State Park
6 min drive
Pike's Point Beach
9 min drive
Spencer, IA (SPW-Spencer Municipal)
26 min drive

Room options

Double Room, 2 Queen Beds, Refrigerator & Microwave

Sleeps 4
2 Queen Beds

Standard Double Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

About this property

Family fun at the shore

Spend the day playing on Village West Resort & Hotel's private white sand beach then return to dine at one of the resort's 2 restaurants.

Village West Resort & Hotel offers 70 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a combined bath/shower unit. Housekeeping is offered on a daily basis and hairdryers can be requested. Cots/infant beds (surcharge) are also available.

A private beach and an outdoor tennis court are featured at the resort. An indoor pool, a children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Village West Resort & Hotel, you're just a quick walk from West Okoboji Lake. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.

Free Wi-Fi in some public areas
Free self-parking
Enjoy a bite to eat at Betsy's (open winter), a diner that serves American cuisine
Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
Amenities include meeting rooms, a gift shop and a computer
On-site recreation includes a private beach, an outdoor tennis court and a gym
Steps from West Okoboji Lake and 6 minutes by car from Gull Point State Park

Simply walk outside to feel the sun on your face at the white sand beach. After a day at the beach, enjoy amenities at Village West Resort & Hotel such as a seasonal outdoor pool, an indoor pool and a children's pool.

There are 2 restaurants on site, along with a coffee shop/cafΘ. A computer station is on site and WiFi is free in public spaces. This beach resort also offers outdoor tennis courts, a hot tub and a fitness centre. Self parking is free.

Smoking is allowed in designated areas at this Spirit Lake resort.

Betsy's (open winter) – This diner specialises in American cuisine and serves breakfast and lunch.

Boathouse (open summer) – This beachfront coffee shop serves breakfast and lunch. Open daily.

Languages

English

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site

Food and drink

2 restaurants
A coffee shop/cafe

Restaurants on site

Betsy's (open winter)
Boathouse (open summer)

Family friendly

Arcade/game room
Children's pool
Cot (surcharge)
Indoor pool
Laundry facilities
Mini golf
Playground
Seasonal outdoor pool

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Vending machine

Guest services

Housekeeping (daily)
Wedding services

Business services

Computer station
Meeting rooms

Outdoors

Barbecue grill
Dock
On a lake
On a private beach
Picnic area

Accessibility

No lift

Designated smoking areas
Reception hall

Room amenities

Bedroom

Bedsheets provided
Cot (surcharge)

Bathroom

Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination

Entertainment

TV with cable channels

Food and drink

Coffee/tea maker

Air conditioning (climate-controlled)
Desk
Heating
Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:

Bar/lounge
Children's pool
Restaurant
Fitness facility
Health club
Indoor pool
Outdoor pool
Public bath
Sauna
Hot tub

The following facilities are closed on Sunday and Saturday:

Bar/lounge
Children's pool
Restaurant
Fitness facility
Full-service spa
Health club
Indoor pool
Outdoor pool
Public bath
Hot tub

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are available for USD 10 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Crib (infant bed) fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in June and close in September.

Property is also known as

Village West Resort Hotel Spirit Lake

Village West Resort Hotel

Village West Hotel Spirit Lake

Village West Spirit Lake

Village West & Spirit Lake

Village West Resort & Hotel Resort

Village West Resort & Hotel Spirit Lake

Village West Resort & Hotel Resort Spirit Lake

Village West Resort & Hotel Reviews

6.0

6.0/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

2/10 Terrible

Ranya

Travelled with family

17 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Discussing hotel, everything dirty, spider’s web you can see it inside the hotel around windows, the room bedding I don’t think they changed it after checkout because you can smell it, no even glasses to drink a water or cups for coffee, the only thing you can find in the bathroom bar of soap, the customer service at the time of the checking in was rude. Need lots of updates

Stayed 3 nights in Aug 2024

10/10 Excellent

Amy

Travelled with group

23 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

We enjoyed how large the whole property was. There was a lot to do and it wasn't overcrowded. Only bad thing is, there are courts and other activity area's available, but they don't have rackets, clubs etc to check out.

Stayed 2 nights in Jul 2024

10/10 Excellent

Norbert

Travelled with family

17 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just good people

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family

14 Jul 2024

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family

30 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look somewhere else...

Pretty gross. No way that there have been any updates to this place since they won an award in 1997. Was staying with the rest of our team and it was probably our last.

Stayed 2 nights in Jun 2024

10/10 Excellent

Colin

Travelled with family

24 Jun 2024

Liked: Cleanliness, staff & service, amenities

Okoboji had record rains this spring, and that caused some flooding into the vestibule for our hotel building. The smell was awful, and we had to hold our breath going in and out of the building. Apart from that, the rest of the stay was fine.

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family

22 Jun 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

The A/C would not stay on. The pillows were flat. We went out and bought our own. The shower had a lot of hair in it.

Stayed 4 nights in Jun 2024

6/10 Okay

Andrea

10 Jun 2024

Stayed 2 nights in Jun 2024

8/10 Good

Nicole

9 Jun 2024

Stayed 2 nights in Jun 2024

8/10 Good

Andrew

29 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jan 2024

6/10 Okay

Jamie

28 Jan 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy rooms, friendly staff

The staff was friendly, but the room was FILTHY. Food, wrappers, empty beverage containers... sticky surfaces clearly not cleaned, the bathroom sink wasn't cleaned and neither was the bathroom floor!! It sounds like I am exaggerating, but I am NOT! I've never seen anything like this before. Also, the hotel property is in a state of disrepair. It looks half-abandoned.

Stayed 2 nights in Jan 2024

4/10 Poor

Ang

Travelled with family

17 Sept 2023

Liked: Staff & service

Disliked: Property conditions & facilities

Paper thin walls, very noisy, beds are hard as a rock, very outdated and needs more upkeep. Not worth the $100 dollars a night.The staff for the most part were nice.

Stayed 2 nights in Sep 2023

8/10 Good

Greg

17 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2023

8/10 Good

Julie

12 Sept 2023

Liked: Staff & service

Beds were really hard, not to confortable. Room was not stocked with towels and could be cleaner. Staff was so polite and helpful.

Stayed 1 night in Sep 2023

4/10 Poor

Sally

Travelled with family

10 Sept 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Initial greeting at check in was poor and not aware of how Expedia finance works, no wifi in the room, small tv, fire detector falling from ceiling, sink faucet leaking, no outside door locks, shrubs overgrown, towels old/worn, and overall VERY VERY OUTDATED vintage 1980's. Although the area is great (Okoboji), this room and amenities (or lack of any) is not worth the price paid. I would estimate a $85-90/night would be more appropriate.

Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Travelled with family

5 Sept 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Throwback hotel and not in a good way

This hotel is one of the worst in which I have stayed in a long time. The entire facility is extremely run down and dirty. The room furniture is dorm-room quality/condition, and the bed featured a thin mattress and plastic covering and a bedspread that is straight out of the 80s. The restaurant was closed (in a tourist town on a holiday weekend), and several public bathrooms were out of order, as were half of the games in the "arcade". I would not have sat in that hot tub on a dare. WiFi is only available in the lobby, not in the rooms, which don't feature any appliances like a refrigerator or a microwave, despite being nowhere near anyplace to buy food. The only bit of updating was a small flat screen tv. Frankly, I was a little surprised it came with cable stations. The "beach" is small and quickly crowded. The water's edge is maybe forty yards in width. In four days I didn't see any sign of a housekeeping staff anywhere. There were a lot of threats of additional charges for leaving the room in "excessive disarray," but I saw candy wrappers up on top of hallway lights that had been there long enough to support cobwebs. If I had gotten this room at a serious bargain, I could have perhaps looked past the shabby condition and hall monitor atmosphere, but I paid the more per night ($220 on average) than I would have at a chain hotel that would have provided 21st century accommodations. Unless you are desperate and this is the only option, do not waste your money.

Stayed 3 nights in Sep 2023

6/10 Okay

Craig

Travelled with family

18 Aug 2023

Liked: Cleanliness, staff & service

What I liked: - staff was courteous and friendly - boathouse bakery had nice breakfast at reasonable cost What I didn't like: - Weird power outlet wiring in room - single light switch controlled power to all outlets except the bathroom so in order to charge devices overnight we had to unscrew lightbulbs. No information available about this. - Wifi only available in the lobby.

Stayed 2 nights in Aug 2023

4/10 Poor

Connie

Travelled with family

15 Aug 2023

Liked: Staff & service

Disliked: Property conditions & facilities

Property has potential but needs to be upgraded.

Stayed 2 nights in Aug 2023

4/10 Poor

Sean

Travelled with family, Travelled with partner

14 Aug 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Has three separate pools and a beach. Beach was nice but as a whole basically everything else on property is outdated or doesn’t work and staff shows a serious lack of effort or care for the guests. To the point of the owner actually approached us and at least one other couple, that I know of throwing a fit and a temper tantrum about parking while yelling and swearing at us while I had my daughter with me and was trying to back into a spot to unload items. Rooms were musty and had not been cleaned as there were crumbs everywhere. The bedding had multiple visual stains. Called front desk at 9:00 am to get clean towels and at 9:00 pm still had not received any even after offering to come get them. Finally a staff member after groaning about it brought three towels and said he was sorry that they were short staffed. I could go on, but I will just say that for almost $300.00/ night I would look elsewhere…!

Stayed 2 nights in Aug 2023

6/10 Okay

Sandra

Travelled with group

8 Aug 2023

Liked: Staff & service

Disliked: Cleanliness

Room was dirty

The room was dirty. Cheese popcorn on the floor next to the bed. A used washcloth on the floor in the bathroom in between the tub & the toilet. Black marks on the sheets (like from a suitcase)? The restaurant/bar was closed until further notice. However, the staff at the front desk were very friendly and helpful.

Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveller

1 Aug 2023

Disliked: Property conditions & facilities, room comfort

The A/C in our room kept shutting off. The pillows on our beds were pretty flat. Indoor pool wasn't too bad. The hot tub had peeling paint. Entire resort is kind of run down.

Stayed 3 nights in Jul 2023

10/10 Excellent

Pablo

31 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2023

4/10 Poor

Cathy

30 Jul 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Time to Update! Horrible Accommodations!

The gentleman who checked us in was great! Super friendly! Unfortunately, that was the only good thing about our stay. We stayed in the hotel portion by the tennis courts. The landscaping was so overgrown that it covered the sidewalk and we had to walk onto the grass to get to the door. The room was not clean. We found a used Arnold's Park wristband, an earring and a child's toy on the floor between the 2 beds. Your website says there are 2 restaurants on site. Both were closed. We took our granddaughter to the arcade. There were 2 change machines and neither worked. Went back to front desk for quarters and then ended up losing half of them in games that took the money, but didn't work. This place needs some SERIOUS TLC! If I owned a timeshare at this place, I would not be happy! I was there 15 years ago and thought it needed work then. Was hoping it had gotten better. NOPE! Will not return or recomend!!

Stayed 3 nights in Jul 2023

8/10 Good

Jeffrey

20 Jul 2023

Stayed 2 nights in Jul 2023

4/10 Poor

Mark

Travelled with family

18 Jul 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

We'll never stay there again. There was used soap in the shower, one towel in the bathroom, it took 2 days to get more towels and soap. The room had no refrigerator or microwave. The walls are paper thin between rooms. I'll stop complaining here

Stayed 3 nights in Jul 2023